OPTIS Product Options, Variant
Personalize product options variant option w/ text box, add on
Rating
5.0
feedback
1,959
chart
#156
All reviews
Review RSS Feed
April 18, 2023
Thank you so much Jennie and technician Ninh Nguyen Van are very supportive people and solved my error with full dedication. Thank you so much again and always use other app also
Thank you for your 5 star rating! We're very pleased to hear that our agents were able to solve your error with dedication. We greatly appreciate your kind words!
April 17, 2023
Great app! I had to change some stuff with code and Jena from support was really kind and superfast with the procedure.
Thank you so much for your 5 star rating and such kind words! We're so glad that our agent was able to provide the help you needed quickly and kindly. We really appreciate it!
April 17, 2023
Great app, a couple of glitches but customer service was fast to respond and really helpful - will definitely continue using this one
Thank you for your 5-star rating! We are delighted to hear that your experience with our customer service was fast and helpful. We appreciate your support and will continue to strive for excellence.
April 17, 2023
great and easy access I was very shocked that each option has a demo for you to learn and navigate through each process I love this app thank you so much
Thank you so much for your 5 star rating! We are thrilled to hear that you were so impressed with the options with demos that are easy to learn and navigate! We are grateful for your support and love hearing from you. Thank you!
April 15, 2023
This app has been perfect for my needs. I love the way I can show so many more variants now, and the way I can choose the colour options to show up is perfect for my needs. I have just received amazing support from Jolie Nguyen and our dev Nguyen Duc Duong who were polite, efficient and effective. Great service, great app.
Thank you so much for your kind words! We really appreciate your 5-star rating and the great feedback you have provided. We are glad that you are enjoying the features of our app and the excellent support from our agents.
April 14, 2023
Amazing app. Works well for my business and a lot easier to assign to products compared to the MANY that I compared it with. Solid support team, highly recommend!
Thank you so much for your 5 star rating! We are glad to hear that our app works well for your business and that you found it easier to assign products to it compared to other apps you examined. It's also a huge plus to know that our support team had a good impression to you. We are continuously working hard to improve our products and services, so your kind words certainly mean a lot to us! Thank you for your support.
April 9, 2023
Im using this app from a month, and their representive emma is doing great job, she answers all the questions and help setting good option sets on my website always, thankyou
Thank you so much for your 5-star rating! We are so glad to hear that you have had a great experience with our agent. We really appreciate your kind words and we are pleased to know that you have found our service to be helpful. Thank you for being a valued customer!
April 7, 2023
This app is very easy to maintain and set up! I did have an issue with the discount code box showing up. But I contacted customer service and Emma helped me through it all! Very caring and listened well to my concerns. Also even checking up after a few days to make sure I was happy with the set up.
Thank you so much for your 5 star rating! We really appreciate all of the great things you have said about our app and the customer service you have received. It's glad to hear that our agent was able to help you out with the discount code box set up and followed up with you to make sure you were happy with it. We really appreciate your feedback.
March 19, 2023
I downloaded and used the Product & Variants Options app, and I have to say that I am thoroughly impressed with it. Initially, I had a lot of questions and concerns about the settings and how to make the options work effectively on my site. However, I was able to reach out to the app's support team, and I was lucky enough to be assisted by Jolie Nguyen. They are very responsive and professional, and they go above and beyond to ensure that their customers are satisfied. I was extremely impressed with the level of customer service that I received, and it is clear that the team is genuinely committed to ensuring that their users have the best experience possible. Jolie was the most patient and helpful supporter who took the time to walk me through the entire setup process. She provided me with all the necessary information and was very responsive to all of my questions and concerns. She even went the extra mile to help me contact the developer, Nguyen Duc Duong, when I encountered some issues while using the app. Even if my questions are extreme, they both found a way to figure it out. The stress of creating a website that needs so many variations for each of our product is extreme and we have tried any different apps but this by far is better than the others! The simplicity of the app and the variations of the option sets excelled the other apps by far. The interface is very user-friendly, making it accessible even for those who are not tech-savvy. All-in-all, if you are looking for a versatile and user-friendly app that can help you add custom options to your products, then the Product & Variants Options app is an excellent choice. With its intuitive interface, robust features, and excellent support team, you can't go wrong with this app. I highly recommend it!
Thank you for the wonderful 5-star rating and for your glowing review of the Product & Variants Options app! We really appreciate your feedback and it's great to know that our agents are providing excellent customer service and that you found the app user-friendly and feature-rich. We're glad that you found it such a good fit to create the variations of your product and thank you for recommending us! We hope you continue to enjoy using our app.
March 15, 2023
Customer service was perfect! Had great assistance with set up and installation! Would definitely recommend. Thank you
Thank you so much for your 5-star rating! We're so glad to hear that you had great assistance with your set up and installation and that our customer service was perfect. We really appreciate your recommendation and we're thankful for your kind words!
March 10, 2023
Emma solved my issue quickly and the app works great. **********************************************
Thank you so much for the 5 star rating! We pride ourselves on providing an excellent customer experience and it's wonderful to hear that you had a good one!
Dec. 4, 2024
A nice easy to use app that does exactly what I need. Customer service attentive and friendly. Very happy with it
Thank you so much for your 5-star rating! We are so glad that you appreciate the app and how it looks and works better than the other options you tried. We are also delighted that you found our design easy to style to your store. Additionally, we value your compliments towards our customer service and technical support teams June Nguyen and Duong Nguyen Duc who worked hard to assist you. We are pleased that you are taking advantage of our tiered plans and are happy to provide you with features only as you need them. Once again, thank you for choosing our app and taking the time to express your feedback.
March 2, 2023
The service works great. I got help quickly and the contact was effortless. I was served well and professionally. Special thanks to Emma, every treatment does a better than good job! I recommend the App to everyone! I tried a few different Product Option applications from the Shopify App Store, but Product Option by BSS impressed me the most, so I chose it. My work is made considerably easier by using this program. It allows me easily develop limitless choice sets that are applied to particular products and particular clients. Moreover, add-on prices function correctly on the product page, cart page, and checkout. The service is excellent. I promptly received assistance, and communication was simple. I received kind and competent service. I initially had trouble choosing default variants, so I asked the team for assistance and within a few hours, I had assistance. Emma deserves special recognition; she makes every treatment even better! She not only resolved every problem I brought up, but she also made sure to follow up with me to make sure I was happy with everything. I want to appreciate the entire team especially Nguyen Duc Duong for their efforts in resolving my concerns and customizing the project to meet my needs as I write this review. I urge everyone to download the app! Don't be reluctant to give it a shot!
Thank you so much for your 5-star rating and your kind words. We are truly grateful for your appreciation of our service, product, and team members. We are delighted that you were able to benefit from the full range of features and support offered by Product Option. We aim to always provide the best service and experience to our customers. Thank you again for taking the time to leave your review and for your ongoing support.
March 1, 2023
Without hesitation, I would highly recommend this exceptional app to anyone seeking a solution to overcome the 100-variant limit. This app is precisely what I was looking for, and it exceeded my expectations in every way. The user-friendly interface and comprehensive features make it easy to use and highly effective. In addition to the app's impressive functionality, the customer support I received was truly outstanding. Jena Nguyen, from the live chat, went above and beyond to promptly and effectively address any issues I had. Her exceptional communication skills and dedication to resolving my concerns were truly commendable. Furthermore, the app developer, Nguyen Duc Duong, was incredibly responsive and immediately resolved any technical issues I encountered. His quick action and expertise ensured that the app was running smoothly in no time, and I was able to enjoy its full benefits without delay. After testing several other apps, I can confidently say that this app stands out from the rest. Its exceptional features, user-friendly interface, and outstanding customer support make it the best choice for anyone looking to surpass the 100-variant limit.
Thank you so much for your 5 star review! We really appreciate your kind words and are glad you found the app to exceed your expectations. We will continue to strive towards providing our customers with the best user-friendly experience that is both highly effective and full of comprehensive features. Thank you again for the 5 star rating!
Feb. 20, 2023
Emma was so kind to help to help with the display of my variant options on my website. She and Nguyen went above and beyond to assist in my request and even made a few additional changes that I didn't even ask for - changing the fonts so they matched my website theme. This app definitely provides amazing features and amazing customer service!
Thank you so much for your 5 star rating and for taking the time to leave such amazing feedback about Emma and Nguyen! We are so glad that they were able to help you with your website and make additional changes you didn't even ask for. Our team is dedicated to providing the best customer service and it's great to hear that we've exceeded your expectations!
Jan. 6, 2025
UPDATE: Super quick support team. Thank you for removing the watermark, especially in such a quick turnaround. I was in need of an app to increase my options and flexibility for variants within my store as I found my variants in my theme to not be suitable. So I reached out to the Shopify forum and asked if there was an app available for this. I was recommended this app Product & Variants Options. This app at first appears confusing to use because there seems to be a lot of options on the menu on the left hand side. However, once I’d had my induction call from the team they showed me how easy it is to use the app. I found that it looks good too. I like the options it gives you within the app for swatches or a drop down menu. It solves the problem I had. Jena Nguyen is very attentive when it comes to customer service and is more than happy to help you. If you forget to reply, like I did, she follows up just to make sure everything is ok with you and the app. UPDATE 01/04/24 - I am still using this app, I ran into a problem where products with drop down menu options weren't being added to the cart for the customer. I contacted the customer services of the app and they swiftly replied. They apologised, and asked if I would give them a chance to fix the problem before I changed to a different app. Within a couple of short hours I had a reply stating their engineers had fixed the problem. Low and behold, they had! Very pleased with the outcome, the customer service from Jena, and the app. Thank you!
Thank you so much for your 5 star rating! We are so pleased to hear that you are have had such a positive experience with our Product & Variants Options app. We are especially glad to know that our app was able to solve the problem you had and that you appreciate the options it gives you for swatches or a drop down menu. It is also great to know that our customer service team was able to help you out and that they provided you with a satisfactory induction call. We are grateful that you would take the time to share your experience with us and other customers. Thank you!
Dec. 28, 2022
This is an amazing app for our online store! We have a store that sells Personalised Gift Hampers and wants to come up with more customisable options for the customer to select. BSS Commerce's app helped us achieve that. I had a bit of trouble when setting up the App so I contacted their customer support via the live chat channel and got help from the support agent June Nguyen within seconds. Despite the slight time difference, she and her tech team did an amazing job. She provided comprehensive explanations and kept me updated at every step along the way. The technician, Developer Nguyen The Huy also helped me resolve the problem very quickly and accurately, and everything on the site now works exactly how I wanted. It's reassuring to have an App with great and timely customer support. Fantastic support team and I would highly recommend this App if you're looking for a customisable option for your product page.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Dec. 23, 2022
Very well executed after some initial reticence to allow access as a collaborator (paranoia as always). Needed the positioning changed and couldn't get the app to add on the cost of the additional service add-on to the basket or show what the content of that addition was in the basket. June and Nguyen Tien from BSS have addressed all our issues within 24 hours of asking after our partly successful integration of the Product Options App successfully and looks like it does exactly what we need it to do. Thanks and apologies for paranoia
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!
Dec. 4, 2022
Discount codes do not work when utilizing this service. We are super disappointed and have lost sales because customers couldn't make it work.
Update on January 2025: - The app now works with all Shopify discount codes We truly value your input and are committed to providing a better experience
Dec. 2, 2022
I had a hard many time css the size options. I have installed this application on the websites.I use this app to help me provide 4th option to the custom-made products. I contacted the support team, and Joy was a supporter who helped me. It was amazing, she support me well with the position of the colour options .I got support from June Nguyen and Hoan PV they solve my issue with in hour for product cart adding issue. They under stand my problem very quickly and solve the issue. Thanks to them and complete BSS support team.
Thank you so much for such a valuable review. It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at [email protected] and our agents will be right there. Wish your business all good!