All reviews

Rating Breakdown

  • 5
    86% (965 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,093)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 8, 2024

The Hulk app has quite a few customization options as well as conditioning options to further help with customization. When I have a question on how to set up a certain features, the chat options is extremely handy and both people I have worked with (Mauza and Adna) have been very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re glad to hear you’re enjoying the customization options and that Mauza and Adna could assist you effectively. It’s great to know the live chat has been helpful. We’re always here to support you whenever you need!

5 / 5 Share

May 7, 2024

Great app! I wasn't sure how to use it initially but I scheduled a call with their support rep Eldin Pribisic who was extremely helpful. He offered other app solutions that would replace many of the other apps I was using. Big help! Outstanding support

Using app

4 days

Total reviews

7

Average rating

4.9

5 / 5 Share

May 6, 2024

We cannot speak highly enough about the exceptional service provided by HulkApps, particularly the outstanding support from Nitesh. Our Shopify store recently encountered a significant issue with broken images on our server, totaling around 200 crucial visuals for our products. This was undoubtedly a nightmare scenario for our business, impacting both our aesthetics and sales. He quickly identified the problem and went above and beyond to ensure that all images were reuploaded promptly and correctly. So thank you, Nitesh, and thank you, HulkApps, for going above and beyond to ensure our success.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your detailed feedback! We’re thrilled to hear that Nitesh could quickly identify and resolve the issue with your product images, ensuring everything was restored correctly. We really appreciate your kind words and are grateful to support your Shopify store’s success! Best regards,

5 / 5 Share

May 5, 2024

Great app! Pricing is also reasonable. Whenever i have an issue i always reach out to the chat service. Every time they manage to solve my problem and go the extra way to help me. Especially ADNA and Harris you are a credit to the company :). Thank you!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

May 3, 2024

I had a query on this app and Nitesh was great and the problem was solved within 2 minutes. Great customer service I recommend this app.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

Nitesh helped me with my product options page and was very patient with me. He did a great job!

Using app

Over 5 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad to hear that Nitesh was patient and helpful with your product options page. We’ll be sure to pass along your kind words!

5 / 5 Share

April 30, 2024

Loving this app for its flexibility and number of features. Takes a bit of time to set up as you want it but if you need things to be flexible, this App is great.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

Amazing for my personalized products! I have been using HulkApps for four years now with seamlessness. Support is great! They are always there with any questions or concerns and go out of their way to personalize and fulfill my requests. I always leave them happy and well taken care of.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We’re thrilled to hear that HulkApps has been supporting your personalized products seamlessly for four years. It’s wonderful to know our team could assist and go the extra mile to meet your needs. Your happiness is exactly why we do what we do!

5 / 5 Share

April 21, 2024

Professionali e rapidissimi nel risolvere il mio problema. Gentilissimi e molto disponibili. Davvero soddisfatta!!!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2024

I loved the support they provide, Danko provided me excellent support and cleared all my doubts. Absolutely loved it. Thanks a lot for the help.

Store

My Store

Using app

About 15 hours

5 / 5 Share

April 19, 2024

Thanks to Adna for her professional assistance. She quickly helped me find the problem. It is worth recommending.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

I recently reached out to the customer service team of this app with a technical question, and I must say, the experience was nothing short of outstanding. Deepa, the representative who assisted me, was incredibly knowledgeable, patient, and efficient. She quickly understood my query and provided a clear and concise solution that resolved my issue in no time. What truly sets this app apart is its commitment to customer satisfaction. Deepa's professionalism and willingness to go above and beyond to ensure I had a seamless experience have left a lasting impression on me. It's rare to encounter such exceptional customer service these days, and I wholeheartedly commend the team for their exemplary efforts. In addition to its user-friendly interface and innovative features, the outstanding customer service I received reaffirms my confidence in this app. I highly recommend it to anyone looking for a reliable and customer-focused platform. Kudos to Deepa and the entire customer service team for setting the bar high and delivering an exceptional experience!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 17, 2024

I wrote to customer care for an help and their are awesome! They understood my need and took care of the setup. Thank you!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

April 16, 2024

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2024

App is a must have - support team is quick and very professional , they supported me in every way possible

Using app

About 14 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2025

I submitted two tickets to help with issues with my website and Saro from the app development team helped me out greatly and was so patient and ensured my website was how I wanted it! This application is a great addition to my website. I encourage anyone to try it out!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re glad Saro could patiently assist you and make sure your website was set up exactly how you wanted. We really appreciate your kind words and recommendation! Best regards,

5 / 5 Share

April 12, 2024

The onboarding experience with HULK was excellent. Arijana set up a video meeting for me and spent 30 min walking me through the app configuration and how best to customize the tool for the store. And, offered ongoing support for new questions I might have. Knowledgeable, helpful, and very kind. Thank you Arijana! Dennis Boyle, babycraft.store

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 18, 2024

I love this app, it's really easy to use and I feel I can get the support I need from the great support team when needed. No question is ever an issue for them and they are always able to help me with anything I need or point me in the right direction. I wouldn't hesitate to recommend this app.

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 11, 2024

The BEST options app out there. I have tried many. This is the most extensive app for options. I run a handcrafted goods store and everything I sell is a "design-your-own" concept. This app allowed my customers to customise everything from scratch and simplifies my process. Lots of room to play with to customise the look of the options too. Just ask them to help you. Manoj went an extra mile to work on updating new colour swatches that would normally take me a whole hour. He was always ready to help and super helpful. Highly reliable and trustworthy. Their customer service team is amazing and very responsive too. The price I pay for this app is really a tiny fee for what I gain in sales, because without this app I literally cannot sell anything. They have conditional logic that is really really wonderful to use too!

Using app

Over 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

April 11, 2024

Flexibility of listing large number of options for a product. Excellent customer service!

Using app

--

Total reviews

1

Average rating

5.0