Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,893
chart
#737
All reviews
Rating Breakdown
Dec. 7, 2023
I just had to reach out and express my gratitude for your amazing app! The features are fantastic and so easy to use. Kudos to your team for creating something so user-friendly. Also, a big shoutout to your customer service! I had an issue, and they replied lightning-fast with the perfect solution. Impressive! Thanks a bunch for the excellent work. You've got a happy user here!
Hello! We are thrilled to know that you find our app user-friendly and its features fantastic. Your words have genuinely brightened our day! Our customer service team feels encouraged by your shoutout. They make it a priority to assist our users promptly and it's very rewarding to hear that their efforts have made a positive impact. Reviews like yours let us know we’re on the right track! Thank you so much for your kind words. We are more than happy to have you as our user and we look forward to continuing to meet your expectations. Best wishes, The HulkApps Team
Dec. 2, 2023
The support team at hulk product options are first class. I would firmly recommend this app anyway but having the support level they give is excellent.
We're thrilled to hear that you're finding value in our app and enjoying the services of our support team. It's always a pleasure to hear our efforts are resonating with our users. We work hard to deliver the best service possible, and we’re glad it’s being recognized. We sincerely appreciate your recommendation. Your feedback makes a world of difference to our team. Thanks again from all of us at HulkApps.
Dec. 2, 2023
Great support from Harris
Hi there, We're thrilled to hear that you had a great experience with our support team, particularly with Harris. Your kind words made our day! Thank you for taking the time to share your feedback with us. We will be sure to pass along your praises. We’re also here to assist you further if you need any more help or if there's anything else you’d like to share with us. Your feedback keeps us going and inspires us to deliver our best! Best regards, The HulkApps Team
Dec. 1, 2023
This app did exactly what I needed it to, which was to add a personalization option for a few items on my online store! Two people helped me from the customer service chat, Smiljan and Mehmed, and both were very helpful and quick responders!
We're thrilled to hear that our app was exactly what you needed for personalization in your online store. And we're even happier that Smiljan and Mehmed could assist and provide quick responses, as we aim to achieve complete customer satisfaction. Please continue to reach out with any questions or concerns you may have. Your feedback help us continue to provide the best possible service. Thank you again for your kind words and your 5-star rating! Best Regards, The HulkApps Team
Nov. 30, 2023
Nov. 29, 2023
I had an issue with the discount code entry box disappearing if a customer chose an accessory item created in Hulk Product Options. I reached out to support and the issue was resolved within a couple of hours. It was a software/code fix on their end due to a change in the Shopify algorithm. I was very impressed with Hulk Product Options communication and speed of service. I know that I can depend on them if I have any questions or issues in the future.
We're thrilled to hear that you received the support you needed and were satisfied with the swift resolution of your issue! We understand how important it is to keep things moving smoothly for your business, and we're committed to being there for you whenever you have any questions or issues. We're grateful for your positive feedback and appreciation, as it inspires us to continue working hard. Your trust in Hulk Product Options is incredibly rewarding and we assure you that we will strive to continue to deliver the same level of support and service whenever you need us. Your feedback is instrumental in keeping us motivated to do our best. Thank you again for your 5-star review! Best wishes, The HulkApps Team
Nov. 28, 2023
So far so good. Customer service is excellent!
We're thrilled to hear that you are happy with our product and customer service so far! Our team at HulkApps strives to provide the best experience for our users. Thank you for acknowledging their efforts, it means a lot. We hope to continue exceeding your expectations. And remember, if you need any assistance or have suggestions for us, don't hesitate to reach out as we'll be more than happy to help. Feedback like yours helps us continue to improve. Best Regards, The HulkApps Team
Nov. 24, 2023
Wonderful app! Easy to use! Customer service is amazing and very helpful THANK YOU!!!!
Hi there, Wow, your review just made our day! We're thrilled to hear that you're finding our app easy to use and that our customer service has been able to assist you effectively. Reviews like yours are what motivates us to always deliver our best. Remember, your feedback plays a huge role in helping us to continually improve our app and service, so please keep sharing it! Happy selling from the HulkApps team!
Nov. 23, 2023
Amazing customer service, they solved the issue within an hour. The app works well, but it's the people that really make the difference. Thank you!
We're overjoyed to hear your positive words! It's lovely to know that our customer service team managed to impress you and resolve your issue promptly. Your observation that 'it's the people that really make the difference' has truly touched us, as we always strive to make our customer experiences as smooth and enjoyable as possible. Thank you kindly for sharing your experiences with us! Your feedback is what helps us to improve and offer even better services. The HulkApps team is always here for you! Best regards, The HulkApps Team
Nov. 21, 2023
Nov. 21, 2023
Adds amazing flexibility. Support is prompt and fixed some minor issues for me.
Hi there, We're thrilled to hear that you're enjoying the flexibility our Hulk Product Options provides! It's great to know that our support team was able to assist in resolving your minor issues. Thank you so much for the 5-star rating. Your feedback helps us continue improving our services and support. Best Wishes, The HulkApps Team
Nov. 20, 2023
Great app with excellent support and response time. I can only say good things about this app/team!
We're thrilled to hear such positive comments about Hulk Product Options, thank you! It's incredibly gratifying to know that our efforts to provide excellent support and prompt response times are acknowledged and appreciated by our valued clients like you. As we continue to improve and grow, your uphold and enthusiasm fuel our progression. Please continue to share any other good experiences or suggestions you have; your feedback truly matters to us. Thanks again! Best Wishes, The HulkApps Team
Nov. 20, 2023
Before adding the app, I had my tumbler accessories as separate products and they weren't getting much traffic. After adding it and having customers be able to select the upgrades right there in the product, accessory sales have increased by around 12x. Installation is a little tricky if you don't code and your theme doesn't follow the standard naming conventions, but their developers are AWESOME and always willing to help. Sanjay is my hero :) This app is a must if you offer custom products or if you want to throw your upsells right into the product listing.
We're so pleased to hear that Hulk Product Options has had such a positive impact on your accessory sales! Our aim is to make upgrades accessible and user-friendly, so it's fantastic to see this reflected in your experience. We agree, installation can be a bit challenging if coding or theme variations are unfamiliar, but we're more than happy to lend a hand. And yes, Sanjay is indeed a superstar! We truly appreciate your praise and recommendation, and your feedback provides motivation for our team to work even harder. Remember, we're always here to assist with any queries or assistance you might need. Best Wishes, The HulkApps team
Nov. 17, 2023
Smiljan and Adna amongst others always deliver amazing support and the app is wonderful. Doing everything I hoped and more! Thanks all
We're thrilled to hear that you're finding our Hulk Product Options app to be wonderful, and that Smiljan and Adna's support has been a highlight of your experience. It's particularly heartening to know that the app is not just meeting, but surpassing your expectations! Thank you so much for taking the time to leave this 5-star review. We truly appreciate your feedback and your kind words about our support team. Please know we are always here for you whenever you need assistance. Warm regards, The HulkApps Team.
Nov. 16, 2023
Wonderful and very fast support, they were incredibly helpful
We're overjoyed to hear that you've found our support to be both fast and incredibly helpful. Nothing makes us happier than knowing our efforts are positively impacting the users of Hulk Product Options. We're committed to continuing to provide excellent service. Your feedback carries huge significance for us. Many thanks from all of us at HulkApps.
Nov. 15, 2023
Unlimited options and great customer service.
We're thrilled to hear that you're making the most of the unlimited options and that you've had a positive experience with our customer service. Ensuring that users like you are completely satisfied with both the functionality and service of Hulk Product Options is our top priority. Thank you for taking the time to share your experience. We appreciate your 5-star review immensely! Kind Regards, The HulkApps Team
Nov. 15, 2023
Emira gave some amazing service! I was a little confused about adding options at first but just loaded up the chat and was immediately helped. She walked me through everything step by step and even sent me tutorial videos I could follow along with!
Hi there, We're thrilled to hear that you had a fantastic experience with our service. Emira and the rest of the team really appreciate your kind words. We ensure to provide continuous assistance to our users and it's wonderful to know that this has been reflected in your experience. We’re really grateful for the 5-star rating you’ve given us. It motivates us to continue providing top-notch support to users like yourself. Once again, thank you for your kind words and for your time sharing this positive review. Best regards, HulkApps Team
Nov. 13, 2023
I love this app. I've had to reach out to chat help multiple times to help me make things work correctly. This particular time, it was Khushbu who helped me. She was amazing and fixed everything that wasn't working right.
We're delighted to hear that you're loving Hulk Product Options! It's important to us that we provide the best assistance possible, and we're glad to hear that Khushbu was able to help you efficiently. We'll be sure to pass your appreciative words onto her — she'll be pleased to know she made a difference. Please never hesitate to reach out again if you need any further assistance. Your feedback helps us serve you better. Best Wishes, The HulkApps Team
Nov. 12, 2023
I have had a few hiccups with the Hulk Product Options app BUT they were all user error on my end and the chat feature is INCREDIBLE. So fast, very professional, always available... truly a huge help any time I run into questions or concerns!
We're so thrilled that you've found our chat feature to be a valuable tool in navigating the Hulk Product Options app! It's hugely reassuring to hear that our team was able to swiftly resolve any issues you encountered along the way. Your kind words about their professionalism and availability really boost our spirits. However, we're sorry to know that you faced a few hiccups initially - we strive to create a seamless experience for all users. Should you stumble upon further questions or concerns, please do not hesitate to get back in touch. We're always here to support you. Your feedback forms an important part of our journey and we value it immensely. Regards, The HulkApps Team
Nov. 11, 2023
Had an issue with additional charges not being applied in cart. Customer support helped me fix it in minutes and explained how I could fix the issue if it ever happened again.
We're really glad to hear that our support team was able to provide you with the assistance you needed! We have always focused on giving a swift and effective response to your concerns, and we're glad that we lived up to that. Your feedback helps us improve and stay focused on our goals. If you run into any other issues or if there's anything else we can do to assist you with our app, please don't hesitate to reach out. We're here for you! Best wishes, The HulkApps team