Hulk Product Options
The Hulk Product Options App
Rating
4.8
feedback
1,119
chart
#473
All reviews
Review RSS Feed
Aug. 27, 2025
Great app that helps with customization for customers. Customer service is great and prompt when there are questions.
Using app
Over 4 years
Total reviews
1
Average rating
4.0
Thank you so much for your kind words! We’re glad to hear you’re enjoying the app and that our support team could assist you promptly. Your feedback motivates us to keep improving and delivering the best experience for you and your customers. Please don’t hesitate to reach out if you need any further assistance. Best regards,
Aug. 18, 2025
The support team is extremely good, they have given a continous support for my queries
Thank you so much for your kind words! We’re glad to know our support team has been able to assist you continuously. Your feedback means a lot to us and keeps us motivated to do even better. Feel free to reach us if needed any further assistance. Best regards,
July 12, 2025
I encountered a problem and Support was very helpful and it was fixed very quickly. Great Customer support.
Store
My Store
Using app
--
Thank you for your feedback! We’re glad our support team could help and resolve your issue quickly. We’re always here to ensure everything runs smoothly for you!
June 27, 2025
Fast response to fix problem. Thank you
We're glad we could resolve the issue quickly for you. If you need any further assistance or have questions down the line, don’t hesitate to reach out—we’re always here to help! Thanks again for your support! Best regards,
March 17, 2025
Its great & will be perfect after sorting some minor integration issues that may not even be hulks issue, Great customer service IRIS was helpful
Thank you for your feedback! We’re glad to hear that Iris was able to help and that you’re enjoying the app overall. We’ll continue working to make everything run as smoothly as possible for you!
Aug. 12, 2025
The support team has been really helpful whenever I needed assistance.
Thank you for your kind words! We’re glad our support team has been helpful. We’re always here whenever you need assistance!
Oct. 23, 2024
Good and Instant Support.Happy.
Thank you for your feedback! We’re glad you’re happy with the instant support. We’re always here to help!
July 23, 2024
June 21, 2024
This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you find the app easy to use and that our support team has been helpful whenever needed. We appreciate your feedback on the pricing display. We’re always looking to improve and make the experience even better. Your recommendation means a lot, and we’re so happy to be your go-to options app!
June 10, 2024
The support advisor was outstanding Muaza and extremely helpful. The problem was immediately identified and sorted out. I gave the app 4 stars because there should have been more communication between Shopify and the app for the issue at hand (discounts and customization) as this issue as a whole took 3 attempts over 3 days and about 6 hours of time wasted plus lost me valuable time in which it send out a newsletter missing the deadline for a fathers day discount. Shopify seemed unable to identify the issue which is that the hulk customization app is not compatible with discounts. Whose fault this is i do not know .. however once the problem was identified by the 3rd shopify advisor and then the Hulk app advisor it was quickly sorted out. My advisor i feel went above the call of duty . The problem is resolved
Thank you for your detailed feedback! We’re glad to hear that Muaza was able to identify and resolve the issue quickly and that you felt supported throughout the process. We completely understand your frustration with the back-and-forth with Shopify and appreciate your patience. Your insights are valuable, and we’ll continue striving to make integrations smoother and communication clearer for our users. We’re happy the problem is now resolved!
Feb. 29, 2024
it has limitations but is incredibly useful!
Thank you for your feedback! We’re glad to hear you find the app incredibly useful, and we appreciate your understanding of its limitations. We’re always working to make it even better!
Dec. 28, 2023
I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...
Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience. Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience. Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you. Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services. Best regards, The HulkApps Team
Dec. 4, 2023
Great service and help from Adna
Hi there, We're thrilled to hear about your positive experience with our service and especially with Adna! Your commendation truly means a lot to us. However, we have noticed a 4-star rating and we want to make sure that you're completely satisfied with our service. If there's anything specific you think we could improve on, we'd really appreciate your further feedback. Remember, we're always here to help. Thank you again for taking the time to review our app. Your feedback goes a long way in helping us serve you better. Best wishes, The HulkApps Team
Nov. 3, 2023
Valuable app for our business, have been using for 3 years. Support is good, though I have found it frustrating sometimes. Ultimately they get it working. App is good value for the cost.
We appreciate your support and are so glad to hear that our Hulk Product Options app has been valuable to your business over the last 3 years. Your feedback about our support team's service is duly noted, and we sincerely apologize if there have been instances where you found it frustrating. We're constantly working on improving our services, and your experience as our user is of utmost importance to us. We assure you that your feedback matters a lot as it helps us to enhance our services. Please don't hesitate to reach out again if you have further concerns or need assistance. We'll readily assist you. Thank you once again for your continued trust over the years. Best, The HulkApps team
Nov. 2, 2023
So far very good, live chat support has been very helpful twice now. I think adding full walkthrough videos showing how to do each string of customizations would be very helpful. So far i've not been able to find or be directed to any long form videos.
We're glad to hear that you're finding our app very good and that our live chat support has been helpful! Your feedback about the need for comprehensive walkthrough videos strikes a chord with us. We understand how this can enhance user experience with each string of customizations. We appreciate your suggestion and will seriously consider it moving forward. If there is anything else you need assistance with or any queries, feel free to reach out to our support team. Your feedback matters a lot to us and helps us to improve. Best, The HulkApps Team
Aug. 24, 2023
We needed hulk app to provide framing options for print sales. After a few hick ups in the beginning the team sorted it out. They needed to put in some custom code to my theme file to work properly. They even re did it after I had to upgrade the theme file and lost all the custom code. My advice is to believe in their customer service!
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
April 26, 2023
The app initially did not meet our needs and the person we dealt on the chat with was not very helpful. We were just about to give up. But on our third contact with customer support, I was lucky enough to get Deepa. Deepa was excellent, and fixed just about everything, making us able to use the app after all. Fingers crossed it will work smoothly from now on.
We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.
March 20, 2023
I am still learning how to use it, and do flounder around trying to figure out how to make this or that work. I'll have it all down pat, eventually. But meanwhile, I'll tell you what.....the customer service is BEYOND amazing. Whenever I get stuck, they are right there in the chat, and some of their reps have worked *very patiently* with me for HOURS and hours sometimes. So there is always great help no matter what you are trying to accomplish.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
May 1, 2025
Thank you for helping me understand what I didn’t know.
Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.