Hulk Product Options
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Thank you for the 4-star rating! We appreciate your support and are always looking for ways to improve. If you have any specific feedback or suggestions, please feel free to reach out to our support team. Your insights mean a lot to us! Best regards, The HulkApps Team
Thank you for your positive rating! We appreciate your support and are glad to know you find value in our app. If you have any suggestions or feedback to share, please feel free to reach out to our support team. Your insights are always welcome! Best, The HulkApps Team
Danna on the support team was incredible! She was so knowledgeable and patient with all of our questions as a new user. Her level of support completely exceeded our expectations. Thank you, Danna!
Great app that helps with customization for customers. Customer service is great and prompt when there are questions.
Thank you so much for your kind words! We’re glad to hear you’re enjoying the app and that our support team could assist you promptly. Your feedback motivates us to keep improving and delivering the best experience for you and your customers. Please don’t hesitate to reach out if you need any further assistance. Best regards,
Update: there’s POS integration now Why say it works with Shopify POS when it doesn’t?
Thank you for your feedback! We're glad to hear that the POS integration is now available. We apologize if there was any confusion regarding its functionality with Shopify POS. Your experience is important to us, and we appreciate you bringing this to our attention. If you have any further concerns or questions, please feel free to reach out to our support team, and they'll be happy to assist you. We appreciate your insights and thank you for helping us improve! Best regards, The HulkApps Team
I encountered a problem and Support was very helpful and it was fixed very quickly. Great Customer support.
Thank you for your feedback! We’re glad our support team could help and resolve your issue quickly. We’re always here to ensure everything runs smoothly for you!
Fast response to fix problem. Thank you
We're glad we could resolve the issue quickly for you. If you need any further assistance or have questions down the line, don’t hesitate to reach out—we’re always here to help! Thanks again for your support! Best regards,
Its great & will be perfect after sorting some minor integration issues that may not even be hulks issue, Great customer service IRIS was helpful
Thank you for your feedback! We’re glad to hear that Iris was able to help and that you’re enjoying the app overall. We’ll continue working to make everything run as smoothly as possible for you!
The support team has been really helpful whenever I needed assistance.
Thank you for your kind words! We’re glad our support team has been helpful. We’re always here whenever you need assistance!
Good and Instant Support.Happy.
Thank you for your feedback! We’re glad you’re happy with the instant support. We’re always here to help!
This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo
Thank you so much for your detailed and thoughtful review! We’re thrilled to hear that you find the app easy to use and that our support team has been helpful whenever needed. We appreciate your feedback on the pricing display. We’re always looking to improve and make the experience even better. Your recommendation means a lot, and we’re so happy to be your go-to options app!
The support advisor was outstanding Muaza and extremely helpful. The problem was immediately identified and sorted out. I gave the app 4 stars because there should have been more communication between Shopify and the app for the issue at hand (discounts and customization) as this issue as a whole took 3 attempts over 3 days and about 6 hours of time wasted plus lost me valuable time in which it send out a newsletter missing the deadline for a fathers day discount. Shopify seemed unable to identify the issue which is that the hulk customization app is not compatible with discounts. Whose fault this is i do not know .. however once the problem was identified by the 3rd shopify advisor and then the Hulk app advisor it was quickly sorted out. My advisor i feel went above the call of duty . The problem is resolved
Thank you for your detailed feedback! We’re glad to hear that Muaza was able to identify and resolve the issue quickly and that you felt supported throughout the process. We completely understand your frustration with the back-and-forth with Shopify and appreciate your patience. Your insights are valuable, and we’ll continue striving to make integrations smoother and communication clearer for our users. We’re happy the problem is now resolved!
it has limitations but is incredibly useful!
Thank you for your feedback! We’re glad to hear you find the app incredibly useful, and we appreciate your understanding of its limitations. We’re always working to make it even better!
I like the app, but it always seems confusing. Help chat is helpful but quite often seems to take a long time...
Hello! We're delighted to hear that you appreciate the Hulk Product Options app. We understand that navigating new software can sometimes be challenging, and we're grateful for your patience. Your feedback on the confusion you experienced and the time it takes for our chat service to respond is noted and truly important. We're sorry to hear this and we promise to make adjustments to improve your experience. Please feel free to connect anytime with our support team as we'd love to walk you through to make the usage of our app smoother for you. Thank you again for rating us and sharing your experience. Your feedback guides us to enhance our services. Best regards, The HulkApps Team
Great service and help from Adna
Hi there, We're thrilled to hear about your positive experience with our service and especially with Adna! Your commendation truly means a lot to us. However, we have noticed a 4-star rating and we want to make sure that you're completely satisfied with our service. If there's anything specific you think we could improve on, we'd really appreciate your further feedback. Remember, we're always here to help. Thank you again for taking the time to review our app. Your feedback goes a long way in helping us serve you better. Best wishes, The HulkApps Team
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