Hulk Product Options
The Hulk Product Options App
Rating
4.8
feedback
1,119
chart
#473
All reviews
Review RSS Feed
Aug. 16, 2025
Why say it works with Shopify POS when it doesn’t?
Thank you for your feedback. We appreciate you bringing this to our attention. We strive to provide accurate information, and we’ll review our listings to ensure there’s no confusion regarding Shopify POS compatibility. If you’d like, our support team can clarify exactly how the app works with your setup and explore any alternatives that meet your needs.
Oct. 30, 2024
Lorsque l'application ajoute une option payante, alors les pixels de conversion ne lisent pas cette option. Ce qui impacte les campagnes de conversion. Dommage...
June 5, 2024
haris is very patient to reslove my issue. take hours to do. Really appreciated. However ,this app can to support the automatic discount from Shopify, do you think it is worth for $20 per month ??
April 29, 2024
An absolutely horrendous experience. I’ve spent about a week talking to a dozen CS people only to eventually say that what I needed was not possible. I had multiple emails saying that my “issues” were fixed and when I went to test it was wrong, or they made it worse by doubling the price. An awful app with no instructions on how to set up and no online videos. Save your time and don’t download, it’s that bad. Also it does not work with shop pay. You cannot see ANY options your customers purchase!!!! Everything about this is terrible.
March 5, 2024
DO NOT INSTALL - this app has put code everywhere all over my store and when i uninstalled as left code everywhere and BROKE the main shop. There are no instructions to install and even less to uninstall this has cost me £1000's in lost sale and emergency developer help to uninstall all the code that needed cleaning up
Feb. 15, 2024
Junks out your theme when you uninstall. left templates + sections _ snippets + left the hulk code in theme.liquid. Required a lot of cleanup after uninstall. Developer shouldn't be so sloppy with their code when uninstalling.
April 14, 2024
I installed the app to allow my customers to choose which products they want to bundle together for a lower price. This app cannot do this.
Feb. 4, 2024
This app sucks, the plugin images don't display and cause my website guests to not be able to place orders, definitely not recommended!
Feb. 26, 2024
UPDATE: 02.26.24 Choose a different app, or find a different way. I am going on my third month with Hulk Apps, and have been nothing but a nightmare. They do not read your requirements nor what you will accomplish, and if they do, they knee-jerk piecemeal development and custom code. There is no shared communication with any team, as only 1 person knows my site and has been away, so no one was able to move the project forward or even answer my questions. They are not able to provide any ETA on how long things will take and get a canned response that we are working on this as fast as possible. After sending in my 80th email with the same requirements, I was told today it would work 100%. I totally did not expect it to work; I was 100% correct; The original requirement still is not working, that is, to track my inventory. It is not unlimited either, as I had a second product that had multiple items, and it was beyond what they could do. STAY AWAY!! UPDATE: After working with Amit and understanding the needs of my business and how things needed to be laid out, he was able to deliver exactly what I was looking for. Happy to have found this APP and get my store up and running. --- If I could put no starts, it would be how I rate this app. I have asked the same questions 5 times to support and still getting no answer, except a canned answer. I now got a Furthermore, with regard to the product you have shared with us, we will need to check with our team to see if it is possible to meet the requirements you have provided. But no follow-up; just let us know if we can help you again.
We're truly sorry to hear about your experience and we apologize if our support team didn't meet your expectations. It goes without saying that we want every interaction with HulkApps to be worthwhile. Rest assured we are taking your feedback seriously as we aim to improve. You mentioned not receiving satisfactory answers to your questions, so we would like another chance to make things right. We'll be reaching out to you directly to discuss your inquiries; and this time you can expect a thorough and decisive response from us to help sort out your concerns promptly. Thank you for bringing this to our attention and we appreciate your patience in this matter. Best regards, The HulkApps team
Nov. 19, 2023
Don't even bother.
We're sorry to hear that you had a poor experience with our Hulk Product Options app. Our team at HulkApps is committed to providing the best possible service and we’re disappointed that we fell short in your case. If you faced any specific issues, or have suggestions, we'd appreciate it if you connect with our support team who're ready to assist you. We are making a note of your feedback and promise to work diligently on improving our app and services. Your feedback matters to us. Best Regards, HulkApps Team
Aug. 31, 2023
I have been having issues for a while and they still didn't fix it. This has caused me tens of thousands in losses so far!
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
May 3, 2024
App does not work with Automatic discounts in shopify, interferes with other products that have nothing to do with HULK custised options so if customers orders 5 products @ discounted rate and 1 has HULK customisation on it, all 5 get no discount at checkout. Customers unhappy, they don't return. Better not to use. App also can not be used with Discount codes without a workaround. I started with 4 of the apps from HULK as they have good support but the product lets them down badly. 1 Star!! Don't use if you are looking to do any type of discount n your website.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
June 6, 2023
This app does not work with Google Pay or Shop Pay. If your clients pay with either of those methods then the app will not work. Brought issue up many times to Support team but not addressed. Not worth it for us to keep this app given it brings more issues than anything else.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
June 12, 2023
Hulk Product Options sounded really great in the beginning. However, multiple orders are coming in that are not being charged for their add ons. They keep saying it is a different app that is conflicting with their app or that they fixed it but more and more orders keep coming in without the additional charge. They say their app works with the express checkouts but it seems to be an issue with shop pay and google pay. Recently we had an order come in that didn't work and they used a credit card for payment. We have made fields mandatory and some orders are coming through without all the fields even filled in. For some reason they have been unable to identify or fix the problem which makes the app worthless. I just wanted it to work.
Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.
Nov. 30, 2022
WARNING this app does not work with shopify discounts. I lost a lot of sales due to this plug in not working with shopify in any shape or form. I talked to Hulk customer service and their was nothing that could be done to make it compatible with my site unfortunately
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
Oct. 31, 2022
This app is total and utter garbage. The app has been causing a serious checkout issue for our store since October 17th and they have done nothing to fix it. This app can single handedly destroy your website and the support does not care. I would not recommend this app to my worst enemy.
Please accept our sincere apologies for any inconvenience caused by the lack of our application’s performance. We are truly thankful for your feedback and it will be taken into consideration while we work on improving our apps. Should you have any other queries, please do contact us at any time.
Aug. 19, 2022
Was not able to implement app. Company does not offer screen share to help customers set up and implement the app. Deleted app.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in future, please don’t hesitate to contact us.
Dec. 31, 2024
We’ve been using this app to manage additional fees and options for our store, but multiple problems have arisen where fees and selected options were not reflected correctly. This has caused significant losses for our business. Despite contacting their support team numerous times with detailed information and requests for concrete solutions, we’ve experienced: Vague responses lacking specifics Insufficient investigation into our reported issues Evasive answers regarding timelines and next steps We found their approach to be far from transparent or proactive. Ultimately, the root cause of our problems was never clearly identified, and no effective resolution was provided. In our opinion, the drawbacks caused by poor support far outweigh any benefits this app might offer. After comparing with other solutions, we regretfully conclude that this app does not meet our standards for reliable assistance. Hence, we are giving it a 1-star rating.
Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.
June 17, 2022
The Hulk app began causing interference for other apps on our store. We found through those apps developers that they needed to just change something simply. It took one week of getting the runaround, and us having the other app teams developers call them to get the matter resolved! Terrible customer service, and every time we needed an update they were less than helpful.
I would like to express my sincerest apologies due to the poor experience you had with our app. Your feedback is much appreciated in order to improve the quality of our applications and service in general. Thank you for reaching out to us and if we can assist you in the future, please don’t hesitate to contact us.
April 29, 2022
After uninstalling they are not willing to help with shop. I had to hire external shopify developer to uninstall app completely. IT IS BUGGING MY SHOP. they are ignoring me all the time. EDIT. No you did not contected me, liars :)
Hi there! Thank you for leaving us your valuable feedback. Please accept our sincerest apology. We looked over the chats and emails and concluded the app was successfully removed from all of your themes. Our manager has contacted you in hopes of amending the issues you were having.