Hulk Product Options
Product customizer for swatches, product options and variants
Rating
4.8
feedback
1,126
chart
#353
All reviews
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July 4, 2024
We moved across to shopify from woocommerce earlier this year in order to become much more flexible in meeting customers needs. As a small farmer directly marketing the whole animal, this is an increasingly complex task. One of our goals this year was to enable a customer to buy the particular cuts they want, and in an easy 1 page order form so our wholesale customers can also buy what they wanted as fast as possible. This sounds fairly rudimentary; however, we also didn’t want another 150 “products” on our shopify store which affected our marketing in other ways. Plenty of apps could aggregate your products into a one page form easy enough, but nothing could sell “products” that weren’t products in the shopify sense. Our only way to get a one page ordering form that could meet our retail and wholesale needs as well as our own business systems (flexibility being foremost) was to try and find a developer to code an app from scratch for us. Obviously a big expense with an unknown outcome. During our research of the shopify app ecosystem we came across Hulk Product Options. Their of unlimited options to a single product looked promising, it was close to what we needed. We approached them to see if it could be modified to fit our needs and they seemed happy to help. We held off on our developer search and Danko from Hulk Apps got us a version 1 modification to their Hulk Product Options. Like everything in tech, new problems appeared. We were bending their system in ways it was never intended and we responded with a thank you but here is a long list now to make it work. Incredibly, they obliged. We have gone back and forth over the last couple of months refining what in our opinion was already the most powerful product options app of its kind, into a customisable, feature rich, easy ordering (plus very usable in the UI/UX sense) app that allows us to have the most flexible product offerings in a single ordering page. There is nothing like this on the internet let alone shopify. Imagine being in a butcher shop selecting from their displays that day. A week later it might be a different offering. Translate that to the ecommerce world. Can you imagine managing some 150 products that can change weekly whilst managing other channels such as marketing, seo, google adwords etc. The shopify product system didn’t handle this robustly enough for us. Hulk apps have been great in modifying their Product Options app to our needs. Danko from Hulk understood our needs and took initiative. In doing so Hulk have developed what we feel is a great app for others to try. There is now no longer a gap in the shopify app ecosystem for simple ordering on a single page that doesn’t simply aggregate products allowing no flexibility.
Thank you so much for sharing such a detailed and thoughtful review. We’re thrilled to hear that Hulk Product Options has been able to meet your unique needs and provide the flexibility your business requires. It’s fantastic to hear how Danko and our team were able to work with you to customize the app, turning it into a feature-rich, user-friendly solution that supports both your retail and wholesale customers. Your feedback truly highlights the dedication our team has to help businesses like yours succeed. We’re honored to play a part in making your Shopify store more flexible and efficient, and your experience reinforces why we love working closely with our merchants. Your story also shows exactly how creative customization can bridge gaps in the Shopify ecosystem , and we’re so glad we could help make that happen for you. Thank you again for trusting Hulk Apps and for recommending our Product Options app — we’re excited to continue supporting your business as it grows! 💙
July 1, 2024
I think it's an easy-to-use app with plenty of features. Customer service is also good. I consulted with them about removing the decimal point notation for Japanese yen, and they responded. They also fixed an error in my cart that I didn't notice.
Thank you for your kind feedback! We’re glad to hear you find the app easy to use and that our team could help with the yen display and cart issue. We’re always happy to assist and make sure everything runs smoothly for you!
June 28, 2024
Hulk has really great customer service. Everytime I reach out (which is pretty rare) they solve the problem quickly and their support staff is always friendly. Great app and company.
Thank you for your wonderful feedback! We’re glad to hear that our support team has been helpful and friendly whenever you’ve needed assistance. We truly appreciate your kind words and are happy the app has been valuable for your store!
June 25, 2024
Fantastic app, couldn't run the store without it now. Very helpful support that provide detailed screenshots and video of any problem resolutions.
We really appreciate your feedback! It’s great to know the app is helping your store run smoothly and that our support team could resolve issues effectively.
June 21, 2024
Een erg fijne app om mee te werken. Wij gebruiken deze app om klanten custom tekst te laten opgeven om te laten drukken op kleding. Daarnaast zijn er ook mogelijkheden voor non-profit organisaties wat erg fijn is. Very nice and handy app to use. We use it in our shop so our customers can add custom text to print on clothing. There are also options for non-profit organizations.
June 20, 2024
The app is amazing specially for creating form field options and applying conditional logic on the fields. Mr Haris is one of the experts who help to configure some stuffs i need with the app, he is really great, i also have the opportunity to email with Danko, he was also great, he was the one that recommend the product app option for me instead of form builder because i need more than just creating forms. Great customer service
July 16, 2024
We love this app, once you get the hang of it (as a non-tech savvy person) the options are basically endless. The tech support is brilliant, patient and so very skilled with solving multiple possible solutions! I'm very happy, and would highly recommend Thankyou for the help!
Thank you so much for your wonderful review! We’re thrilled to hear that you’re enjoying the app and that our support team could assist patiently and effectively. Your recommendation means a lot. We’re always here to help you get the most out of the app!
June 18, 2024
I have been using this app for years and it is a wonderful app. Staff have always been so helpful.
June 13, 2024
When I had a problem with integrating discount codes, Muaza responded instantly and it was fixed within 5 minutes. Great support and I highly recommmend
June 13, 2024
I have been using this app for years and it is a wonderful app. Staff have always been so helpful if I have any issues which have always been issues with my own tech knowledge...not the app. In particular, today I was helped by Nitesh who sorted my problem out within minutes - would have taken me hours and hours :) Thank you Nitesh.
Thank you so much for your kind words! We’re glad to hear that Hulk Product Options has been a wonderful tool for you over the years, and that Nitesh could quickly resolve your issue. We really appreciate your feedback and continued support! Best regards,
June 8, 2024
I was helped today by Harris great communication and explanation regarding my questions. Keep up the good work. Thanks
June 3, 2024
OK...using HPO....super cool product...exactly what the doctor ordered. Now...let me tell you the real benefit...THEY are THERE!!!...yes right in the chat. Perfect. Super helpful, got me up and running quickly.
June 3, 2024
The customer service is absolutely amazing! Muaza from their customer service worked with me for at least 4 hours to help me make everything perfect. It also has great features, everything I've been needing on my website. I would definitely recommend!
Using app
About 6 hours
Total reviews
1
Average rating
5.0
June 3, 2024
Support is brilliant! available immediately and sorted my problem out straight away.
Store
My Store
Using app
About 2 months