All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 18, 2023

I had the pleasure of communicating with Nisha via chat from Hulk Options and the assistance I received was awesome. She was patient, as I'd been struggling for months to get my website to display the upload images feature. After effective dialogue, my issue was FINALLY resolved! Needless to say, I'm one happy customer. Thank you, Nisha!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're overjoyed to hear about the great experience you've had with our support team, specifically Nisha. We applaud her for providing you with the high-quality assistance that HulkApps strives for. Your note about her patience and effectiveness in resolving your long-standing issue makes us really proud. As customer satisfaction is our top priority, we're thrilled to hear about your positive journey with us! We're here to assist you anytime you require our help. Your feedback motivates us to push our boundaries and deliver our best. Thanks once again for choosing HulkApps. Best Regards, Team HulkApps

5 / 5 Share

Oct. 17, 2023

The team have really helped when I have come across issues, especially with breaking down the instructions when I didnt understand. they have been so quick when I have needed help. fantastic, thank you

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear that you've had such a positive experience with our team at HulkApps, especially with the quick and helpful support you've received. It's always our goal to provide clear, easy-to-understand assistance whenever you need it. Your kind words are truly appreciated and we're delighted to know we were able to meet your expectations. Remember, we're always just a click away if you need any further help or support. Your feedback plays a vital role in our continuous efforts to improve our services. Best Regards, The HulkApps Team

5 / 5 Share

Oct. 17, 2023

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and the 5-star review! We truly appreciate your support and are thrilled to hear about your positive experience with our services. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Your satisfaction is our top priority, and we look forward to continuing to serve you. Thanks again for choosing us!

5 / 5 Share

Oct. 17, 2023

SAV VRAIMENT À L'ÉCOUTE DE LA CLIENTÈLE

Using app

11 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your fantastic review! We're pleased to hear that you find our customer service attentive. It is our priority to always listen to our clients and deliver them the best experience possible. We truly appreciate your recognition in this regard. Your feedback is of great importance to us and will continue to guide our improvements and expansion. Thanks again from the team at HulkApps!

5 / 5 Share

Oct. 17, 2023

Wonderfull service within few minutes they solved 1 day of trouble for us. Amazing team keep it up.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your enthusiastic review. We're overjoyed to hear that our team was able to quickly resolve your issues and make your day easier. We strive to deliver solid and prompt customer service, and your feedback makes it all worthwhile. Our team will certainly be inspired by your praise. Please know that your feedback plays a significant role in our effort to continually improve our support and services. Thank you for being an incredible member of the HulkApps community. Cheers, The HulkApps Team

5 / 5 Share

Oct. 13, 2023

Hulk Product Options allow my customers to pick different flavors of desserts easily on my site. The app is easy to use, but their customer service is also really helpful if you have any difficulties figuring it out.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're glad to hear how well our app is working for you! It's fantastic to know that Hulk Product Options is making it easy for your customers to choose their desired dessert flavors. We always aim to offer a user-friendly experience. We're equally pleased to know our customer service team has been able to assist you when needed. Your words are greatly encouraging to us to continue improving and delivering value to our users. Thank you once again for using Hulk Product Options and for your 5-star rating. We appreciate your feedback and we look forward to continuing to support your Shopify store. Best Wishes, The HulkApps Team

5 / 5 Share

Oct. 11, 2023

So far so good! I needed a little help from Hulk just with a way the app was interacting with my shopify theme. Amit was super fast and responsive and fixed it to exactly what I need.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We're thrilled to hear that you're having a great experience with our Product Options app. It's wonderful to know that Amit was able to assist you promptly and resolve your issue effectively. Quick and efficient support is something we work hard on, so your feedback means a lot. Please don't hesitate to reach out if you ever need further assistance. We're more than happy to help! Once again, thank you for taking the time to leave us this review. We truly appreciate it. Best Regards, The HulkApps Team

5 / 5 Share

Oct. 11, 2023

I came to Hulk looking for a way to integrate an options tab for my gift boxes, not only did I find the help I needed through the Chat option with Mirza, the Merchant Success Manager, but much more. He was patient and understanding of my product needs. He even offered to dig deeper and go into the backend of my shop and made sure everything was set up just the way I needed it. Exceptional customer service is HARD to find these days, Mirza was a great "human" experience. I give him 5 STARS!!!

Store

UGABFLG

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

We’re absolutely thrilled to hear about your positive experience with our team, especially with Mirza. At HulkApps, we always strive to provide the best services to our customers and we're glad to hear that we were able to assist you with your gift box options tab. Your kind words are really motivating us to keep delivering top-notch service. Your comment about Mirza’s 'human' touch really hit home for us, as it's something we truly value. We always want to ensure our customers feel understood and supported, not just serviced. We'd also love to hear any thoughts or suggestions you might have to continue elevating your experience with our Product Options app. Please don't hesitate to share your ideas as your feedback helps us grow and improve! Thank you again for taking the time to review us and for the 5-star rating. We greatly appreciate it! With gratitude, The HulkApps Team

5 / 5 Share

Sept. 30, 2023

wonderful fast response

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We're incredibly delighted to hear your positive feedback on our fast response time. Your satisfaction is our top priority, so we're glad to know we've been able to meet your expectations. We love hearing how our product has helped to improve your Shopify experience. Your feedback is fundamental to our continuous endeavor to offer top-notch service. Thank you sincerely for your 5-star review. Best, The HulkApps Team

5 / 5 Share

Sept. 27, 2023

Sanjay solved an issue we had immediately on livechat afterhours - highly recommend this team :)

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, We are thrilled to hear that Sanjay could efficiently help you resolve your issue on livechat, even after hours. Your high recommendation of our team really makes our day. We strive to deliver top-tier customer service and it means so much when our efforts are recognized and appreciated. Our entire team is dedicated to providing the same level of support whenever you need us. Thank you for taking the time to leave us such a glowing review, we really appreciate it. Best wishes, The HulkApps Team

5 / 5 Share

Sept. 26, 2023

It's working good

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for the high rating! It's great to hear that our Hulk Product Options is working well for you. The entire HulkApps team is committed to ensuring our users have the best possible experience. We greatly appreciate your feedback. Best, The HulkApps Team

5 / 5 Share

Sept. 22, 2023

We found that this app was not functioning so we asked the developer for help, and they quickly identified the cause of another conflicting app and fixed the shopify theme as well. We’re satisfied not only with the function of the app itself but also with the accurate and swift response from the support team. Thank you very much.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear about your positive experience with our Hulk Product Options app and our support team, thank you for sharing! It's encouraging to know that you're satisfied with both our app's capabilities and the assistance provided by our team. We're here to solve any conflicts or challenges you may face, and we're always ready to ensure our apps run smoothly on your Shopify store. Remember, your feedback always matters to us and helps us improve. Should you ever need anything else, don't hesitate to reach out. We're here for you. Best wishes, The HulkApps Team

5 / 5 Share

Sept. 19, 2023

excellent support! Emira was awesome and finally solved our issue! Thanks

Store

DuFrane

Using app

About 4 years

Total reviews

4

Average rating

5.0

Developer Reply

We're thrilled to hear that you had an excellent experience with our support, and specifically, with Emira! Your appreciation means a lot to us, and we're happy that your issue was resolved. We pride ourselves on our dedicated support team and we're pleased that Emira exemplified this! Thank you for taking the time to leave us such a stellar review. Your feedback keeps us motivated to provide remarkable service. From the HulkApps team.

5 / 5 Share

Sept. 18, 2023

Wonderful and fast support, has helped me solve out any issues in literally minutes. Highly recommend!

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

We're thrilled to hear you've had such a positive experience with our support team, your feedback means a lot! It's encouraging to know that our quick responses have been beneficial for you. High star ratings like yours inspire us to keep improving and delivering great service. We're grateful for your recommendation. Please continue reaching out anytime you need help! Best wishes, The HulkApps Team

5 / 5 Share

Sept. 17, 2023

This app is packed full of features and customization at every level compared to other similar apps I've used or tested. Best of all, the help staff are amazing and very helpful. Khushbu was live on chat answering all my questions on setting up the app and having it customized to exactly how I wanted. Highly recommended! I can't wait to dig in deeper and make use of all the features this app offers.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We're delighted to hear such positive feedback! Our team is thrilled that you found our app feature-rich and customizable. We always aim to provide the best possible tools for our users. Khushbu will be particularly pleased to know that her assistance made a difference. The fact that you recommend us highly means a lot. We encourage you to explore the app further and make the most of its features. We're confident you'll continue to find it beneficial. Don't hesitate to reach out if you have any more queries or need assistance in the future. Your feedback greatly aids our commitment to continuous improvement and exceptional service. Thanks once again for your kind words, The HulkApps Team

5 / 5 Share

Sept. 8, 2023

one of the best customer support I have seen. every problem I faced, or any question I had they immediately solved it for me with detailed explanation. the app works great and I really think it's worth it

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Wow! We are blown away by your warm feedback. To hear that our customer support is one of the best you've seen, truly puts smiles on our faces! We aim to provide detailed and immediate solutions, and we're so glad that we were able to live up to that on each one of your inquiries. It's rewarding to know that the app is working great for your store and you believe it's worth it. Comments like yours are exactly what propel us to keep pushing forward. Your praise is appreciated and please know that your feedback is critical to us as we continue to strive to provide exceptional customer service. Thank you once again for the 5-star review! Best Regards, The HulkApps Team.

5 / 5 Share

Sept. 5, 2023

Great help from Mirza! Very happy with the service - Great customer service.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We're thrilled to know you're happy with the service you've received from Mirza - part of the HulkApps team. Delivering excellent customer service is key to our operation and your positive feedback is enlightening. Please feel free to reach out if you need any further assistance, we're here to help! Thanks again for taking the time to leave this review. Your feedback is instrumental for us. Best Regards, HulkApps Team

5 / 5 Share

Sept. 4, 2023

Great app and the team are always willing to help out with any issues or changes that need to be made.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We are thrilled to hear that you've had a great experience with our app and found our team helpful. Your kind words motivate us to continue providing top-notch support to our users. Remember, we're always here to assist you if you need anything else. Your feedback is crucial to us as we strive to improve our services continually. Best Wishes, The HulkApps Team.

5 / 5 Share

Aug. 24, 2023

Great experience and fantastic customer service. The app works as needed, with multiple options and features personalized for my needs. Thank you so much!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Aug. 23, 2023

For me this is the only app that works functionally + has a great design in my webshop. The support and the customer success representatives were very quick to reply and also did an excellent job. Thank you Tarik, Nisha and Kema. Now I am looking forward to actually let my customers use it while ordering.

Using app

17 days

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.