Hulk Product Options

Sept. 7, 2022

機能とサポートはとても良い。 チャットサポートはおざなりな回答をするのではなく、問題点から解決策を提示し、時にはサイトのカスタマイズまでしてくれる。 チェックアウト画面をバイパスする決済の場合に使用できないことがデメリット。

Aug. 24, 2022

This app is great and the best one I have worked with for more advanced product customizations. A few issues I have, which is why I didn't give it 5 stars include: 1) It is not the easiest to style the customization to match the website design. 2) I have had a few orders come through without customization and I cannot figure out why or how. 3) The desktop multiple choice options is not user friendly. It makes you hold ctrl to select more than one option and that is not common knowledge for everyone. Support is always very fast and helpful. So that is a big plus. Overall happy.

Aug. 2, 2022

There are rare bugs that cannot be used, but it may be a problem with our specifications.Support is great.

July 7, 2022

I use the Hulk app to help with purchase options. My site is LIVE and the issue I had was handle expeditiously by Mr. Amit! Thank you... you know your software!!

June 21, 2022

This app is very limiting as it could not add another product to the original product (ie add-on product option). However, the team at Hulk were helpful and responded quickly in answering our questions.

April 28, 2022

I installed this app specifically so I could have a personalization box for customers who are placing orders. I found YouTube tutorials to walk me through how to use the interface. I rated this 4 stars because I don’t find the flow and language of the input intuitive. Once I got a custom field set up, I could not figure out why it wasn’t loading onto my listing despite a lot of research and also speaking with a shop owner friend who used this app. I had to contact customer service. CS was incredibly responsive and helped me quickly. Turns out the app had to be enabled in my theme. I’m newer to Shopify so this may be common knowledge but I didn’t see documentation about this step which is why I struggled. I’ll continue to use this and I am glad there’s a low-cost option for listing customization that has excellent customer service.

March 8, 2022

Hulk cs team and dev team are prompt in the reply & will help me to resolve issue when I have highlighted the issue to them! please keep up the good work to help small business owners like us.

Jan. 25, 2022

Help me with my shop, no more to said. Help me with my shop, no more to said.Help me with my shop, no more to said.

Nov. 18, 2021

Anytime we needed help with having adjustments made to the back end of our site the support team was helpful and always got the job done!

Nov. 18, 2021

This is a tool that unlocks so much flexibility with product options. The support team have always fixed any issues I've faced too!

Oct. 16, 2021

I decided to try the app to help with sells. I had an issue and customer service responded right away and helped me through it. Hopefully it'll allow my shop to get more sales with the bundles.

Oct. 7, 2021

It works fine with is easy to use and has a good support. Some issues with customization. Does the job!

Oct. 7, 2021

This app was a useful addition to our site. The tech support was useful and trustworthy. Would like to see integration with a currency converter next.

Sept. 22, 2021

excellent ・great support(when I was in trouble and how to deal with the problem, they told me quickly) ・simple APP ・I can have one or more stocked options, so I could build a lot of options expect improving ・about basic function, we wanna build via 'no code' ※we are an agency in Japan, and some of the clients don't have any capability to maintenance the JS code.

Aug. 3, 2021

It provides the most well rounded options available amongst all the apps I've tried. Allows me to add multiple swatches, product options to enable easy customisations for my customers.

June 12, 2021

It’s helped expand most of the options I required. Interface is relatively straightforward once you familiarise with the difference in options and option sets. Customer service is helpful and prompt to assist.

May 17, 2021

This app is great to get add-ons for my menu. However, the app doesn't work with "automatic discounts". The app developer found a work around by adding a discount box before checkout, but it just works with discount codes. This is inconvenient for the customer as they need to manually enter the code. Customer service is super reliable. They engaged and stayed with the issue until they found a solution. They were professional, kind and helpful. It took weeks of back and forth, however, to get it done!

May 7, 2021

The Support is marvelous- the developers would reply within a few hours and fix everything as wished. The translation of the App in German is really bad ... working on a German Store you dont know which button to click and which setting to make because the translations are so wrong... Using the app on a setup with many products offering different customizations, the various condition sets I had to create become a bit confusing... also it would be nice to see within the product itself in the backend which option set is being used. For me a the agency it is ok, but if my client would like to add a color to a product or any other option - they will always need me to do so... In total it is a cool App but needs definitely quite some more work on it....

March 21, 2021

I had a problem with the product options app not showing up at checkout. Deepa was amazing she responded back fast and helped me work through every problem! We got everything working back to normal in less than a day.

March 15, 2021

This app is perfect for my store in setting up customized product variants, color swatches, and conditions that change the options based on prior selections. It was,however, a bit difficult to initially set up and install. It wasn’t syncing with my products and I had not set up some of the conditions accurately. There are also some pieces of code that need to be added and removed in order for it to work seamlessly. This is not very clear in any of the description, but support was EXTREMELY responsive and helpful when I contacted them for help. I now have it set up in my store and it has made my store’s functionality SO much better!! I definitely recommend but be prepared to troubleshoot a bit with installation.