All reviews

Rating Breakdown

  • 5
    86% (965 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,093)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 13, 2025

Store

Mein Shop

Using app

3 months

5 / 5 Share

Oct. 10, 2025

Been using this app for years now. Until now, I still get prompt and quality customer service and solutions to my concerns. Thank you!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your continued trust over the years! We’re happy to hear our support has consistently met your expectations, it’s always a pleasure helping you.

5 / 5 Share

Oct. 4, 2025

Great service as always, these guys are always available to answer queries fast, and this in itself is a major plus and part of the reason we use Hulk apps..

Store

Raquex

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

It’s fantastic to hear that our support makes such an impact! Thanks for sticking with us and for being part of the Hulk Apps family.

5 / 5 Share

Sept. 29, 2025

Really clever app that allows us to create cusotmisations and product combos easily. The support team are also fantastic, they always respond quickly and are super helpful.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We’re thrilled to hear Hulk Product Options and our support team have been helpful for you. Your feedback really means a lot, and we can’t wait to keep supporting your success! Best regards

5 / 5 Share

Sept. 25, 2025

I couldn't do this without the help of Shopify's customer service. This rep was patient and walked me through a host of issues to remedy my issues.

Store

My Store

Using app

3 months

Developer Reply

Thank you for sharing your experience! We’re glad our support could guide you through the issues and make things easier for you. We really appreciate your feedback and are always here to help! Best regards,

5 / 5 Share

Nov. 20, 2025

Mitali、Iris、Thank you!! We had some issues due to poor project definitions, but they customized the theme to address them. Thank you so much.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate your kind words. Best regards,

5 / 5 Share

Sept. 23, 2025

Great help! Quick, efficient and kind. Thank you!

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re glad we could help quickly and make the process smooth and easy for you. We really appreciate your feedback! Best regards,

5 / 5 Share

Sept. 23, 2025

I have not been more impressed with a customer service department in my life. They are responsive, knowledgeable, and they take care of things on their end as much as possible. They are every small business owners dream!!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really happy to hear that our support team has been so helpful and responsive. It means a lot to know we’re making a difference for small business owners like you! Best regards,

5 / 5 Share

Sept. 23, 2025

Great support. Online immediately. No waiting

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re glad our support team could be there for you right away - no waiting needed. Best regards,

5 / 5 Share

Sept. 23, 2025

Assistenza top

Using app

Over 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Grazie mille per il tuo feedback! Siamo felici che la nostra assistenza sia stata di tuo gradimento. Best regards,

5 / 5 Share

Sept. 22, 2025

I am struggling but only because I don't have an experience but your agent was great and very patient. I will do some more studying and then come back hopefully more equip to learn it.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

The app works very well for our store. I was looking for a solution to connect existing SKUs (to keep inventory tracked) and this was the only solution I could find. Support has been great any time I have needed assistance.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your feedback! We’re glad to hear that Hulk Product Options has been the right solution for connecting your SKUs and keeping your inventory tracked. It’s great to know our support team has been there whenever you needed help. We’re always happy to assist! Best regards,

5 / 5 Share

Sept. 17, 2025

fast reply. Very helpful

Store

ezylens

Using app

About 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're glad we could help you quickly and effectively. If you need any other assistance, please don’t hesitate to reach out. Best regards,

5 / 5 Share

Nov. 30, 2025

So far I like the app. I have some unusual needs for this app and Customer Service has been wonderful with helping me. Update- I have asked for even more because I have needs that go beyond the norm. Customer service has been right on top of everything that I have asked for. I would recommend this ap to everyone. Great App and Great customer Service. Another Update. I am probably the neediest customer they Have. I keep asking for more and the support team keeps giving. I was afraid that I wouldn't be able to find an app that would do what I need but this is working out great. Excellent product with an excellent support team! Update #3- I keep on asking for more and the support team just keeps delivering. I recommend this product and give a score of 10 or more if possible.

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your thoughtful review! We're really glad to hear that you're enjoying the app and that our support team has been able to meet your unique needs. We’re always up for a challenge and happy to go the extra mile to make sure everything works just right for you. Your recommendation means a lot to us—thank you for being such a valued part of the journey!

5 / 5 Share

Sept. 11, 2025

We use Hulk Product Options on our Shopify storefront and the support has been exceptional. Responses are quick and solutions are spot on. I don’t need to over-explain—they get it and take care of it. They also keep thorough records, so even if the contact changes, nothing is lost. Professional, patient, and incredibly detail-oriented.@ Thanks for being an amazing partner

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the kind words and thoughtful feedback! We're really glad to hear that you've had such a positive experience with Hulk Product Options and our support team. We truly value your feedback and look forward to continuing to support your success! Best regards,

5 / 5 Share

Sept. 8, 2025

helpfull staff

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot! Happy to know you found our staff helpful. Should you need any further assistance, just write us back — we’re here for you. Best regards,

5 / 5 Share

Sept. 3, 2025

Easy to set up and excellent, quick, chat help with a real person!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re glad you found the setup easy and our chat support helpful. We’re always here whenever you need us! Best regards,

5 / 5 Share

Aug. 29, 2025

She has helped me several times and was awesome!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We really appreciate your kind words. Best regards,

5 / 5 Share

Aug. 21, 2025

Nitesh and Lina are awesome! This whole app and the company are just great :)

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for an amazing feedback! We’ll be sure to share your kind words with Nitesh and Lina. We’re so happy you’re enjoying the app, and please feel free to write us back anytime you need help! Best regards,

5 / 5 Share

Aug. 20, 2025

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback and for rating our app! If you have any questions or need further assistance, feel free to reach out anytime. Regards,