All reviews

Rating Breakdown

  • 5
    86% (1,609 ratings)
  • 4
    6% (109 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 30, 2022

Really good and good customer service from me thanks for your help today and every day I ask for help.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Dec. 28, 2022

Best Customer Service ever, fast response and very polite, Sanjay will go above and beyond to investigate and solve the issue.

Using app

7 months

Total reviews

4

Average rating

5.0

Developer Reply

Wow! Best review ever :) Thank you so much for recognizing our amazing Customer Experience team, as we are always aiming to meet our merchants' expectations. Cheers :)

5 / 5 Share

Dec. 27, 2022

Wir verwenden die App seid geraumer Zeit und haben immer wieder bei kleinen und großen Anpassungen einen wunderbaren und vor allem EXTREM schnellen Kundenservice erlebt. Wir können die App und das ganze Team nur weiterempfehlen, vor allem, wenn es komplexe Produkte gilt abzubilden. Herzlichen Dank für alles!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

And thank you so much for your kind words! Thank you for the recommendations of our app, and our Customer Experience team. We feel honoured. Should you need anything at all, we are always here to help :)

5 / 5 Share

Dec. 22, 2022

Great app with really great customer service support. I've been using this app for over a year now and have had a couple of problems here and there but was very pleased with their customer service. They are pretty good about getting a response back to you within the same day and offering help, installation, coding, etc.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your amazing feedback. We are always aiming at meeting our customer's requirements, and getting your problems solved as soon as possible. We are truly happy you are satisfied with our service :)

5 / 5 Share

Dec. 22, 2022

Really good app. I had a few issues with configuration and settings and I reached out via chat, I received so much help, fast and efficient. I've had the best experience with the support team. In one day, I have installed and uninstalled 12 different apps for product variations and this is by far the best one. I will use this app for all my other websites. Thank you!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are super amazed that you found our app and our service to be the best so far. Thank you! Let us know in case you need any additional assistance with anything at all. My kindest regards :)

5 / 5 Share

Dec. 21, 2022

Thank you for your wonderful support. Correspondence is also polite and quick. A very reliable developer.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

And, thank you for your wonderful feedback. We appreciate your time and effort. Should you need anything else, we are always here!

5 / 5 Share

Dec. 16, 2022

The installation is a great advantage for my business - handling custom options. The installation is a little complex but well structured. The feedback and response from the HULK team is 100% perfect. I am very satisfied.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the perfect review. We appreciate your time and effort, truly. We hope to continue meeting your expectations when it comes to our app features, as well as our customer experience service. Have a great day ahead!

5 / 5 Share

Dec. 15, 2022

Incredible customer service delivered in a timely manner and available 24/7. I would recommend this app to anyone trying to create custom products.

Using app

About 2 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for recognizing our availability. We are continuously trying to improve our services and can't thank you enough for sharing your amazing experience with our app and our team :)

5 / 5 Share

Dec. 10, 2022

Simply an Amazing app. Very easy to setup options (with pricing) and option sets to assign to individual items/all items. The support has been great and responsive to all of my questions! Thank you Amit for your help!

Using app

10 months

Total reviews

6

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Nov. 2, 2023

Wonderful customer service! The app is solving all of our customization problems for our complex products. Mehmed is great!

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Dec. 8, 2022

オプション設定のアプリの中でベストアプリだと思います。 オプション表示の条件設定やファイルのアップロード、選択肢によって価格を変更するなど、かなり複雑なオプション設定までできてしまいます。複数のアプリを試しましたが、このアプリが一番多機能かつ設定が簡単にできました。個人的には、写真をポップアップ表示する機能が気に入っています。 一部、日本語に対応していない箇所がありましたが、サポートへ依頼するとカスタムでjavaScriptを書いて直してくれたりと、サポートも大変親切で助かりました。

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

Feb. 9, 2023

Great support from Sanjaysinh and Nisha, clearly laid out the features and steps to take and any concerns for the product to my questions. It is a great feature to Shopify to use as some stores require a lot of product options and the base Shopify does not offer this.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Dec. 5, 2022

customer service is very helpful, and love the demo on the communication. thank you so much team. have a nice day

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Dec. 1, 2022

Really good APP, but most importantly their help was quick and friendly. Always lovely to deal with. Thanks

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Nov. 29, 2022

This app and the team have been more than amazing. So helpful and willing to do as much as possible to support their customer. We are using Hulk Products Option App and many others for months and we have never been disappointed. Definitely recommend them and their products/apps.

Using app

9 months

Total reviews

13

Average rating

4.1

Developer Reply

Thank you for your review. Since our brand is built upon our customer's feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Have an amazing Day :)

5 / 5 Share

Nov. 27, 2022

I want to thank you for the quick response and the professional service I received from Eldin from your support team I had a problem with displaying the product options on the website and he solved the problem

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words, we will always be here to support your business on this eCommerce journey.

5 / 5 Share

Nov. 21, 2022

Customer service has been great since we installed this app. We have had quite a few questions, they have been quick to respond via chat and have solved all our issues so far.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Nov. 20, 2022

I use this app to bundle products in my store. As a startup, I needed help navigating the product. The support team were prompt and very helpful.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Nov. 20, 2022

Just loaded this app and looks to be nice and streamlined. I will know more as it gets use. However I do want to compliment this company on the support I received. Sarah was exceptional! She had amazing email etiquette, much knowledge and super super helpful. Hulk has great value in her alone! Thank you Denise

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you once again Denise for your amazing support and patience with us throughout the entire process. You are such a valuable partner for us and you, as well as your kind words, are truly appreciated! Cheers! :)

5 / 5 Share

Nov. 19, 2022

I've used an engraving option through Hulk Produxt options for a number of years. It's a simple way to add a special service for our customers. The tech support has always been excellent.

Using app

About 4 years

Total reviews

5

Average rating

5.0

Developer Reply

We're thrilled to hear how you've been integrating our engraving option into your services over the years. It's wonderful to know that it's been a helpful tool for adding that extra touch for your customers. Also, we're glad our tech support could assist you whenever needed. Your feedback reassures us that we're on the right track. Thanks for taking the time, and remember, we're here whenever you need us. Best wishes, The HulkApps team