All reviews

Rating Breakdown

  • 5
    86% (1,610 ratings)
  • 4
    6% (109 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

May 6, 2022

Been using this app for a long time, and the support has always been top-notch! They worked on my site and match the app style for me in hours.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

We are glad you are liking the app, and we will be more than happy to support you along the way!

5 / 5 Share

May 3, 2022

I use this app to help me add phone numbers for custom printed items, works great. I had one issue, but support got right on it and I haven't had any problems since.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We are happy you are having fun with our app!

5 / 5 Share

May 3, 2022

So far so good. I have not used it live but their support staff was extremely quick to help with the installation via live chat. The automatic installation works on some themes but not others.

Using app

40 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us your feedback! We are happy everything went smoothly for you.

5 / 5 Share

May 3, 2022

great customer service. great customer service. great customer service. great customer service. great customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words! We are happy to support you and your business.

5 / 5 Share

April 29, 2022

I give my customers the possibility to personalize their purchase, a lot, maybe too much! and it wasn't easy to find an app which suited me. This totally did the job. In the last few days we had an issue with the app and received a PROMPT, CARING, THOROUGH assistance, which is not obvious. My dream would come true if there were a button "ADD TO ... OPTION" in the Shopify product creation mask.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

April 27, 2022

Easy to set up product options and variants. Currently using the free plan so it doesn't get better than that. Customer service is responsive and informative!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

April 27, 2022

Thank you Bhavya for great customer support. It was fantastic how you could log into my shopify site and make the necessary changes to improve the experience for my customer. I also appreciated that you went and found out the answer when you didn't know how - and successfully implemented the change. This is the best online support I have ever received. Thank you, Ginny

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

April 25, 2022

Nisha was beyond awesome. She identified the issue with my written message not showing on my products and resolved it quickly and provided screenshots of her findings. Very professional, I'm highly satisfied with the app and the customer service.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

April 22, 2022

Product options and additional features is always a daunting task but Hulk Product Options makes it a lot easier and their response time is sooo good to have!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5-star review!

5 / 5 Share

April 18, 2022

Excellent customer service! Response time is quick and most importantly, they have resolved any and all my issues. Highly recommend them!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We're known for a quick turnaround with our support and we're glad that you received help at the right time.

5 / 5 Share

April 18, 2022

Super fast help and support! I emailed support with a few questions and they were more than happy to help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

April 15, 2022

Ho avuto bisogno di spostare la barra di opzioni del mio store. Intervento effettuato in pochissimo tempo con una grandissima disponibilità e gentilezza. Top!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and please let us know if we can help with anything else!

5 / 5 Share

April 14, 2022

Very useful APP and great customer service! Respond to my issue in a short time. No worries to use it

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're known for a quick turnaround with our support and we're glad that you received help at the right time.

5 / 5 Share

April 13, 2022

Great customer service! They responded to and resolved my issues within the same day of my submitted tickets.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

April 13, 2022

I love this APP!! It's so simple to allow customizations. I offer a ton of different shirt color options and needed something to allow customizations! It so simple to set up and use. Also, I had an issue with it not charging correctly, within an hour they helped fix it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review.

5 / 5 Share

April 12, 2022

This particular app is a lifesaver, I have lots of options in my shop and this gives me a one step process to add them to my website. The technical help is always great and always very quick.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to have you with us on this journey! Please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

April 12, 2022

I have been looking for an app that will allow me to track my inventory while also upcharging per item size. I contacted support because I was having issues getting the app to configure on my own & within 4 hours they had the app configured to work with my website theme. The customer service was spot on & so far the app is doing exactly what I need it to do!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

April 8, 2022

We have use this app for a year. It bring a wonderful experience to our customer while they selecting their option. Customer service are patience and extremely helpful, always try their best to help us solving different of troubles. Great works!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

April 8, 2022

I cannot speak highly enough of this app or the support, they are both amazing. I have used this app for years with a regular Shopify theme, it worked great. I recently changed my theme and the theme was not fully compatible with the app and the price were not being updated in the cart, the support time spent a lot of time and effort getting this sorted for me, including instructing the theme developers what they needed to alter. Would 100% recommend for shops which have product options

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

April 6, 2022

fantastic app, development team was really fast and professional at helping integrate into our theme.

Using app

8 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.