All reviews

Rating Breakdown

  • 5
    86% (958 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,085)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 7, 2022

Brilliant support I love the Team at Hulk, always available to help, listen, resolve and customise without any hassle. Well worth the money to a small UK business like us

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

March 28, 2022

Great customer service. My questions are always answered quickly and they make sure to explain how to fix any issues, which I appreciate.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words!

5 / 5 Share

Feb. 27, 2022

Best app and best customer service. I have had 2 minor problems with the file upload when i have made changes to the cart page. Manoj and Deepa helped me really fast. Im using the free version and will change up to a paid one once we need it. I love the app and our store and customers use the functions everyday!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

5 / 5 Share

Feb. 24, 2022

Great app with greater service! We use product options to do complex custom ordering and hulk product options is great! Their support is fast and knows exactly what they are doing. Really wonderful experience and worth it!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! Thank you so much!

5 / 5 Share

Feb. 23, 2022

As a jewelry brand, we have lots of options that don't need to add inventory and are not technically a variant. This app made syncing up our Etsy shop much easier. The customer service was super fast and helpful. Our listings can now offer multiple lengths and specific customization without increasing our inventory for single items. Thank you!

Using app

About 23 hours

Total reviews

3

Average rating

4.7

Developer Reply

This review made our day! Thank you so much!

5 / 5 Share

Feb. 16, 2022

Super helpful customer support team. I had an issue that was resolved within a few hours. Thank you so much for your help!

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Feb. 11, 2022

Love the App, love the support, love how powerful it is. now going through its other apps and services as well, they seem to have a very big range of options/ and services

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Feb. 8, 2022

Use this app extensively on two Shopify sites for customer personalisation. Fairly basic but easy to set up. Support is very responsive, within a few hours and eager to help. Would like to be able to preview fonts and centre justify input boxes in future updates please.

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Feb. 4, 2022

I used this app to showcase different options on my products. I have products that various options the customer can choose from. They also have great customer service, through email and the chat feature. My last encounter with Amit via chat was great. He was very helpful and answered all my questions and provided screen shots for me to help me continue to build my website with the options that I wanted.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Feb. 3, 2022

Fairly easy to set up for my store for customers to access even more customization, and chat support was very quick to solve any issues!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Jan. 18, 2022

Excellent experience with customer service chat! Walked me through how to use conditional logic and customize CSS.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Jan. 17, 2022

The app works pretty well that I have used for months. What's better is the customer support is very good. The response is quick and solution is just correct. Highly recommend!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Jan. 14, 2022

I asked for some help that required some coding and within 2 days it was completed. Thanks for the great product

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Jan. 3, 2022

a perfekt app for our product variants (more than 10.000 products with more than 30 variants. The support ist quick, friendly and very helpful. Thanks for all :)

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Nov. 29, 2023

Kemal gave us great customer support. Quick answers and was able to solve my problem within minutes.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, thank you so much for your 5-star review! We're thrilled to hear that Kemal provided excellent customer support, and we're glad that your issue was resolved quickly. Your positive comments are greatly appreciated and motivate us to work even harder. Don't hesitate to reach out if you need any further assistance. Your feedback is crucial to our continuous improvement. Thanks again! Best Regards, The HulkApps Team

5 / 5 Share

Dec. 11, 2021

Exceptional service from Nisha from the HulkApps support team! Quickly resolved an issue I had been struggling with for several hours. A great app with an even better support team.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. We will make sure to forward this to Nisha, and are sure she will be more than happy to read your valuable feedback!

5 / 5 Share

Dec. 10, 2021

This is a really good simple app! The customer service team is quick to respond and fix any issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding our app to be helpful and simple to use! Also, it's fantastic feedback about our Customer Service team - we always strive to provide timely and effective solutions to our customers. Thank you for taking the time to review us. Your appreciation makes us even more committed to delivering our best for you. Thank you again for incorporating Hulk Product Options into your Shopify experience. Best Wishes, The HulkApps Team

5 / 5 Share

Aug. 10, 2023

Ujwal has been incredibly knowledgeable and helpful with my inquiries. I needed assistance with custom CSS for formatting, and they promptly helped me not just once, but twice within a short span. I highly recommend their expertise and support!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hello, thank you so much for the glowing review! We're thrilled to hear that Ujwal was able to give you the assistance you needed for your custom CSS formatting concerns. Comments like these motivate our team to continuously improve and go the extra mile. Your recommendation means a lot to us. Don't hesitate to reach out if you need anything else in the future. Thank you for choosing HulkApps! Best Wishes, The HulkApps Team

5 / 5 Share

Dec. 8, 2021

Its a great app along great customer service too. Highly recommended. I have it on a couple of stores.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your excellent review and recommendation! We're delighted to hear that you find our Hulk Product Options app great and are enjoying our customer service. We appreciate you choosing HulkApps for not just one, but multiple stores. Your support and positive feedback truly mean a lot to our entire team. Thanks again! Best regards, The HulkApps Team

5 / 5 Share

Dec. 7, 2021

excellent support. helped me in 15 minutes. I really appreciate it. Could be a great app for every use case

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

We are glad you had a great experience with our team! Thank you for the kind words. If you need anything else we are standing by.