All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

April 27, 2022

Thank you Bhavya for great customer support. It was fantastic how you could log into my shopify site and make the necessary changes to improve the experience for my customer. I also appreciated that you went and found out the answer when you didn't know how - and successfully implemented the change. This is the best online support I have ever received. Thank you, Ginny

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

April 25, 2022

Nisha was beyond awesome. She identified the issue with my written message not showing on my products and resolved it quickly and provided screenshots of her findings. Very professional, I'm highly satisfied with the app and the customer service.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

April 22, 2022

Product options and additional features is always a daunting task but Hulk Product Options makes it a lot easier and their response time is sooo good to have!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a 5-star review!

5 / 5 Share

April 18, 2022

Excellent customer service! Response time is quick and most importantly, they have resolved any and all my issues. Highly recommend them!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review! We're known for a quick turnaround with our support and we're glad that you received help at the right time.

5 / 5 Share

April 18, 2022

Super fast help and support! I emailed support with a few questions and they were more than happy to help.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

April 15, 2022

Ho avuto bisogno di spostare la barra di opzioni del mio store. Intervento effettuato in pochissimo tempo con una grandissima disponibilità e gentilezza. Top!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and please let us know if we can help with anything else!

5 / 5 Share

April 14, 2022

Very useful APP and great customer service! Respond to my issue in a short time. No worries to use it

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! We're known for a quick turnaround with our support and we're glad that you received help at the right time.

5 / 5 Share

April 13, 2022

Great customer service! They responded to and resolved my issues within the same day of my submitted tickets.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

April 13, 2022

I love this APP!! It's so simple to allow customizations. I offer a ton of different shirt color options and needed something to allow customizations! It so simple to set up and use. Also, I had an issue with it not charging correctly, within an hour they helped fix it.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review.

5 / 5 Share

April 12, 2022

This particular app is a lifesaver, I have lots of options in my shop and this gives me a one step process to add them to my website. The technical help is always great and always very quick.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to have you with us on this journey! Please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

April 12, 2022

I have been looking for an app that will allow me to track my inventory while also upcharging per item size. I contacted support because I was having issues getting the app to configure on my own & within 4 hours they had the app configured to work with my website theme. The customer service was spot on & so far the app is doing exactly what I need it to do!

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

April 8, 2022

We have use this app for a year. It bring a wonderful experience to our customer while they selecting their option. Customer service are patience and extremely helpful, always try their best to help us solving different of troubles. Great works!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

April 8, 2022

I cannot speak highly enough of this app or the support, they are both amazing. I have used this app for years with a regular Shopify theme, it worked great. I recently changed my theme and the theme was not fully compatible with the app and the price were not being updated in the cart, the support time spent a lot of time and effort getting this sorted for me, including instructing the theme developers what they needed to alter. Would 100% recommend for shops which have product options

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

April 6, 2022

fantastic app, development team was really fast and professional at helping integrate into our theme.

Using app

8 days

Total reviews

4

Average rating

4.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

April 4, 2022

The Hulk Support team have been great in resolving any issues and optimizing our stores app quickly and to a great standard.

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

March 28, 2022

Very happy of the app. Complete and working well. The support always answer quickly and they're developers are doing great job ! Great implementation. Thank you !

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are happy your experience with our app was amazing. Thank you for taking the time to write us these amazing words!

5 / 5 Share

March 28, 2022

This App is very useful on our website, I have been using it for more than 1 year, and no matter when I met the problem, the team will help me to solve the problem immediately, I very much appreciate their working speed and they are really nice.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for taking the time to write us your valuable feedback. We are glad that we were able to help you on this journey of eCommerce for over a year and we hope to support you for even longer. We are always one email and chat away!

5 / 5 Share

March 25, 2022

This app is really perfect for all e-commerces who want to add customisable product for their customers . Easy to install and to set up custom options . I had a little issue with the cart showing total price after custom options added and Sanjay ( he is the best ) save my night by resolving the issue . Definitely recommand the app and the customer service !

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

We are proud to be helping e-commerce businesses and supporting their creativity. The team is very happy that your experience with our app and service went smoothly. This will be forwarded to Sanjay and I am sure he will be happy when he sees it.

5 / 5 Share

March 24, 2022

I had this app for a while, at the beginning I didn’t understand but customer service was so helpful (Sanjay to be specific) now I understand and really enjoy the app and how my website looks now. Thank you so much.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for leaving us your wonderful feedback. We are happy everything went smoothly for you and we are always here to help. I am sure Sanjay will be more than happy when he reads your review.

5 / 5 Share

March 23, 2022

Hulk product options gives us a lot of flexibility as our store products require multiple options and they are very prompt when assistance is needed.

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind words. We always appreciate our customers leaving us their feedback as our brand is built upon it.