All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 23, 2022

I added this app to my store months ago. I really love it. It allows me to maintain my inventory and still offer my customers options and customizations. Recently, I changed the "theme" I used for my store. When I did, customers could no longer see the app options. I reached out to customer service via the chat option and they fixed it in less than 5m. I couldn't be happier with this product.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to write these kind words. We take great pride in our apps and the service we provide to our customers. We are always happy to help!

5 / 5 Share

March 20, 2022

Very fast and great support! Thank you Amit and Deepa. :) Both were great. I recommend you all to use the Chat-function. Unfortunately, the app is not compatible with the Drawer shopping cart. I would like to see enhancements made in this regard.

Using app

About 11 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thank you for your kind words. We appreciate your feedback and we will forward this to Amit and Deepa, I am sure they will be more than happy when they read this! We have added your feedback about the Drawer shopping cart to our list of improvements and you will get notified once it gets implemented.

5 / 5 Share

March 20, 2022

I use this app for my buy-in and boutique group and it has been working amazing! I hit a problem with some code making my add to cart button nonfunctional so I reached out to support and they had it fixed in less than 3 hours! During a weekend!! Customer support was amazing! I will forever use this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are happy your experience was as smooth as it is possible using our app and receiving our service. Our brand is built on our customer's experience and feedback, so we thank you ever so much for leaving us your review.

5 / 5 Share

March 19, 2022

I installed the app today and like most apps, a code did not load properly. I submitted a ticket and sent an email. I had the expectation not to receive help until Monday or Tuesday but to my surprise, I received help within 2 hours. It took no time and my store is back up and running. The tech support was awesome.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking the time to write us your valuable feedback. We take great pride in our customer's experience and we are glad you had a great one. Just remember we are always one email away.

5 / 5 Share

March 16, 2022

This app is fantastic! I am using it since a while now and it really helped adding extra functionalities to our store, with plenty of additional options and variants to the products; we're able to create complex bundles without using any other third party apps. We had some issues which was addressed within minutes, upon reaching out to the customer service, via chat. Highly recommended. Keep up the excellent work! Cheers

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

We appreciate your awesome feedback. Helping business owners all over the world is our passion and it is our brand. If you need anything else, we are always one message/email away.

5 / 5 Share

March 11, 2022

Works great, has all the options we need and shows up in the cart and in our third party shipping solution. We had an issue with it not installing on our theme using the auto setup. Contact support who installed it for me within 30 minutes.

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

March 11, 2022

The support was great. The guys from hulk app help me extremely professional to integrate the app into my shop. The communication was very helpful and quick. I can recommend the app, the service and the premium support to everyone. Great job guys from hulk app

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

March 9, 2022

Eigentlich müsste es 20 Sterne geben, denn das Team dieser App ist einfach brilliant. Sie reagieren blitzschnell und brachten mir bei sehr vielen Customcode Angelegenheiten immer volle Offenheit und enorm hohe Komptenz entgegen. Ich bin begeistert vom Support. Denn da dieser so gut ist, kann die App praktisch ziemlich alles das, so wie man es sich wünscht. Genial. Danke!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

March 10, 2022

Customer service is great!! It was a great help, very quick response and solved the issue immediately. Also very patient with any issue, will give detailed answers. Thank you so much!!!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

March 8, 2022

Customer service is the best! The app works great too. It's nice to finally have a way to add advanced options for personalization.

Using app

19 days

Total reviews

11

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

March 8, 2022

I am consistently pleased with the support the Hulk team is able to offer. On top of an easy configuration process and beautiful frontend UI, the Product Options app has been one that I'd recommend time and time again. I'm really happy with the app, the Hulk team and the amount of sales this app has brought me!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

March 6, 2022

I needed help adding my personalisation for my websites. I gave Amit a list and he followed it perfectly. Absolutely amazing service and app, at a decent price.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

Sept. 7, 2022

Brilliant support I love the Team at Hulk, always available to help, listen, resolve and customise without any hassle. Well worth the money to a small UK business like us

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

March 28, 2022

Great customer service. My questions are always answered quickly and they make sure to explain how to fix any issues, which I appreciate.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words!

5 / 5 Share

Feb. 27, 2022

Best app and best customer service. I have had 2 minor problems with the file upload when i have made changes to the cart page. Manoj and Deepa helped me really fast. Im using the free version and will change up to a paid one once we need it. I love the app and our store and customers use the functions everyday!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

5 / 5 Share

Feb. 24, 2022

Great app with greater service! We use product options to do complex custom ordering and hulk product options is great! Their support is fast and knows exactly what they are doing. Really wonderful experience and worth it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! Thank you so much!

5 / 5 Share

Feb. 23, 2022

As a jewelry brand, we have lots of options that don't need to add inventory and are not technically a variant. This app made syncing up our Etsy shop much easier. The customer service was super fast and helpful. Our listings can now offer multiple lengths and specific customization without increasing our inventory for single items. Thank you!

Using app

18 days

Total reviews

3

Average rating

4.7

Developer Reply

This review made our day! Thank you so much!

5 / 5 Share

Feb. 16, 2022

Super helpful customer support team. I had an issue that was resolved within a few hours. Thank you so much for your help!

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Feb. 14, 2022

This application is very helpful, and the best thing is its customer service, it helps you solve any problem with your store very quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Feb. 11, 2022

Love the App, love the support, love how powerful it is. now going through its other apps and services as well, they seem to have a very big range of options/ and services

Using app

Over 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)