All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

March 3, 2022

Hulk customer service is always quick to respond and so helpful! I never regret chatting with them before attempting anything myself! They always answer my questions!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Feb. 8, 2022

Very fast and responsive support helped me out in no time after they replied the app features are very good and useful

Store

Alomaz

Using app

6 months

Total reviews

8

Average rating

4.9

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Feb. 8, 2022

Use this app extensively on two Shopify sites for customer personalisation. Fairly basic but easy to set up. Support is very responsive, within a few hours and eager to help. Would like to be able to preview fonts and centre justify input boxes in future updates please.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Feb. 4, 2022

I used this app to showcase different options on my products. I have products that various options the customer can choose from. They also have great customer service, through email and the chat feature. My last encounter with Amit via chat was great. He was very helpful and answered all my questions and provided screen shots for me to help me continue to build my website with the options that I wanted.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Feb. 3, 2022

Great customer service. Had looked for a long time for conditional logic and inventory management with product options and this app had it. The customer support is really friendly and helpful.

Using app

12 months

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

Feb. 3, 2022

Fairly easy to set up for my store for customers to access even more customization, and chat support was very quick to solve any issues!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Feb. 2, 2022

I needed some help to get the app to work on my store and I connected on a chat and all I can say is WOW!! I gave them access to my store and 5 minutes later it was working like a charm. I then had one more minor request to meet the specific needs of my store and in under 2 minutes they had it done. I love the app and how it will make things easier for orders, But, I love the service even more.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need any assistance as we are always standing by to help!

5 / 5 Share

Jan. 31, 2022

I had a question about an addition to my products and Amit was so helpful and answered all the questions that I needed.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! If you wish to, you can also visit our website to see the range of services we have to offer our merchants! Best of luck with your business! We look forward to seeing you!

5 / 5 Share

Jan. 25, 2022

Deepa was by far the fastest tech i have had the pleasure to work with. She had the issue resolved in less than 30 minutes. Very Happy:)

Using app

3 days

Total reviews

10

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Jan. 24, 2022

Great app & excellent Support. I had an issue with my prices not increasing at checkout for a particular variant, and Haris was immediately able to tell me why this was happening. He also went above and beyond to edit the code in my theme to ensure that it works properly going forward.

Using app

10 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our customer support team was able to help you out with getting the Product Options app installed properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Jan. 24, 2022

super handige app, ook kreeg ik een superteam die mij bij elk probleem zsm hielp. Echt een aanrader!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our customer support team was able to help you out with getting the Product Options app installed properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Jan. 19, 2022

I got this app to help customize my store products , although Was confusing for me to set up i was able to get the help i needed from a wonderful rep Harris.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Jan. 18, 2022

Excellent experience with customer service chat! Walked me through how to use conditional logic and customize CSS.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Jan. 18, 2022

Excellent customer support! Had an issue with installation. Reached out via messenger and they were very responsive. Easy to use app. Wish they would make it compatible with cart drawer though.

Using app

17 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

Jan. 17, 2022

I am using this app for my nautical-bracelets.com shop for 3 years now, for all sorts of customisations, mainly for engraving. And now I am using also to create swatches using images, instead of colour codes, for my www.pet-time.eu shop and it does the job perfectly. But even more importantly than that, any customisations and issues I had for either shop, they were solved almost instantly - they really have a great team! Thank you for making it easy for me!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Jan. 17, 2022

The app works pretty well that I have used for months. What's better is the customer support is very good. The response is quick and solution is just correct. Highly recommend!

Using app

12 months

Total reviews

3

Average rating

5.0

Developer Reply

We would like to express our sincerest gratitude for your feedback. It is highly appreciated since our brand is built upon our customers' feedback. It is also necessary for us to keep improving on a daily basis. If you ever need our assistance, please feel free to contact HulkApps at any time.

5 / 5 Share

Jan. 14, 2022

I asked for some help that required some coding and within 2 days it was completed. Thanks for the great product

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image. Please let us know if you face any issues with any of our apps, we would gladly assist you at any time.

5 / 5 Share

Jan. 3, 2022

This was my first App purchase on shopify and I did a lot of research to ensure I was going to get what I needed. I will admit the review where very good and the few that were not were generally from people that want a cookie cutter program performing the way they want it too right away. For them... NEWS FLASH... this is programming and nothing is 100% compatible with everything. However, with a good team backing up their product you can reach that goal with good communication. Shout out to all the team members that assisted me in getting the App to perform everything that I needed it too. I highly recommend this App and suggest to anyone that are still hesitating to take the leap and use the free trial periode to work out the bugs for your store. That is what I did and could not be happier with the result. Finally, depending in what timezone you are be patient for the replies as most of mine took an average of 12 to 18 hr. Patrick from Ottawa, Canada.

Store

Amilado

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback. We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand. Should you need any assistance from us, feel free to let us know.

5 / 5 Share

Jan. 3, 2022

a perfekt app for our product variants (more than 10.000 products with more than 30 variants. The support ist quick, friendly and very helpful. Thanks for all :)

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello. Thank you so much for taking your valuable time to provide us with your feedback. We are pleased and happy to hear that our team managed to help you and that you are happy and satisfied with the solution. We really appreciate you taking your time to provide us with your honest opinion as this will help us strive for greater things in the future.

5 / 5 Share

Jan. 1, 2022

best custom product option ever.and thank you for installing the app and so on configue.much appreciate the help.best customer service ever.now i can do my website other stuff.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!