All reviews

Rating Breakdown

  • 5
    86% (958 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,085)
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5 / 5 Share

June 18, 2021

Quick service to fix a recurring small problem. The developers were able to login to my site for me and fix the problem in less than 5 min! Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

June 18, 2021

This app is amazing to use and a lot better than the previous one I used with less features and cost a lot more. I would recommend this app to anyone that needs multiple options for their products and the customer service is awesome. I have had to get them to fix a couple of issues I've had and the were fixed within a short period of time.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

June 17, 2021

Excellent support. I'm still getting acquainted with the app as I had some difficulty initially. However, the problem appeared to be from my end. I look forward to using it on other products. Thanks again for the great support.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

No worries, we always offer free installations when it comes to Product Options, and love getting this app installed properly for our merchants. We truly appreciate your review. If you face any issues with Shopify, feel free to reach out to us for professional help!

5 / 5 Share

June 16, 2021

Probably the best support I've received from any app. Thanks Deepa for your huge help on setting up some product options and fixing some CSS issues!

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Deepa will definitely be happy to read what you wrote. Have a beautiful day!

5 / 5 Share

June 15, 2021

I used this app to solve our problem of not being able to add personalisation options, with conditional text boxes AND price changes on the product page depending on the selection. This app does everything I need and i wish I'd found it sooner. Also the team there have been amazing - they installed it for me and have helped me to get it just right by customising it. They've been really responsive and I'm really impressed, as it was all part of the normal service.

Using app

24 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using [app name]!

5 / 5 Share

March 25, 2024

I'm always one to find a way to avoid paying for an app. But I've used the free version for 2 years now - and the support is always amazing. Super fast and they actually get to the root of the problem right away. There is definite value to premium and I really appreciate the app devs

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!

5 / 5 Share

June 13, 2021

Infinite Product Options is clearly the best app to use for product options bar none. We have tried others but always go back to this app.

Using app

Over 2 years

Total reviews

17

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

5 / 5 Share

July 26, 2024

It's a useful addition to a Shopify store because it expands the number of options in each product listing. But an A+ would definitely have to go to their support team who are very responsive, helpful and help me find the solutions to integrating their extension with my Shopify store. This round, Iris was taking care of the lil glitches I encountered and solved almost all of the issues I was facing. Keep up the great work guys!

Using app

About 4 years

Total reviews

2

Average rating

4.5

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

June 8, 2021

I upgraded my theme, and the support was top notch. They made sure it was installed on my test theme before publishing. The app works as I need it to, and it is user friendly.

Using app

11 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

June 7, 2021

Great product that has integrated seamlessly with our Shopify store. Great customer service, always responsive and super helpful.

Store

Volant

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review.

5 / 5 Share

May 29, 2021

I am very satisfied. It's a difficult application to install by yourself, but don't worry, the support is great. I use a free plan, but when I talked about the problem, the support was very kind and the solution was quick.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our customer support team was able to help you get started. Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

May 25, 2021

Really nice and useful App... Support staff is very helpful and prompt.. . . Keep up the good work!!!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review and the appreciation!

5 / 5 Share

June 3, 2025

Hulk has been amazing to work with. The mobile version isn't as user friendly as the pc version, so whenever I need assistance I just connect with them to see if they can help solve the problem in real time and they have consistently demonstrated patience, kindness and quick solutions. Great staff and support. Definitely recommend.

Using app

About 5 years

Total reviews

4

Average rating

4.5

Developer Reply

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

5 / 5 Share

May 19, 2021

This app was exactly what I needed to display my fabric swatches on my site. So far, its been working out great. In addition, customer service is superb with the developer. I would highly highly recommend.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

May 18, 2021

What a Great service, I first ask shoplifty to help with a little coding since it was a shopify theme and setting to be added, they tried to push a Specialist to do it which seems like a waste of time and money. So I contacted this app and they without without missing a beat helped me fully with the coding and making sure it all worked out well. Also making money with the app is a plus !

Using app

About 2 months

Total reviews

6

Average rating

4.3

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)

5 / 5 Share

May 7, 2021

Been using this app for a year now and it is exactly what I needed for my shop (I have tried other similar apps, but the rapport price-quality is really the best here). Plus, customer support is amazing, I raised an issue and literally within two hours on a Friday night it was solved. Thank you, Sanjay, appreciate it!

Using app

8 months

Total reviews

11

Average rating

3.8

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Jan. 24, 2023

Nisha helped me solve my problem with speed and ease! Love this app and would recommend it to anyone who has LOTS of options for their products :)

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and please let us know if we can help with anything else!

5 / 5 Share

May 3, 2021

Wonderful customer service!! I had an issue on Sunday and Priyanka resolved and made the changes I requested on my website within an hour. I'm so happy I have a such great support. Thank you so much!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that Priyanka was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

May 1, 2021

I found Infinite Product Options excellent and it fulfill all my requirements. I love hulkapps support. They have excellent pre-sale and post-sale support.

Store

Vizbeds

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

April 30, 2021

This app is so helpful to add the additional options for custom orders. Especially Heena promptly helped me regarding all the problems that I had. I'm gonna use this forever. Thank you so much!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.