Hulk Product Options
Product customizer for swatches, product options and variants
Rating
4.8
feedback
1,126
chart
#388
All reviews
Review RSS Feed
March 20, 2024
We have been using this app for a couple of years, since we moved our site over to Shopify and it has been an absolute lifesaver. I recently needed to get in touch with support about an issue I was having with it not charging customers for a particular upgrade despite it being selected and the customer service I received was swift and efficient. I have to say it has been the quickest resolution I have encountered in 10 years of business. Update - 20/3/24 always a help when I am updating my theme, they are swift to respond. Thanks to Haris for sorting out my problem within a couple of minutes this morning!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, it made our day!
July 27, 2021
The app is user friendly, but most importantly the support team help out with everything quickly and efficiently. I noticed an issue with variations not charging correctly, and the support team explained the issue, worked out a fix quickly, and also helped to make the variations display correctly on packing slips.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
July 20, 2021
We recently updated our store theme and installed this app to help our customers customize their orders. We had a small glitch with the customization appearing in the shopping cart. We reached out to tech support and in less than 2 minutes Khushbu responded. She and her team had everything up and running in less than 2 hours. Thank you so much for an amazing app and a more amazing tech support team. 10 Stars!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Khushbu will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
July 17, 2021
I absolutely love the flexibility that this app gives my customers when making their custom selections. It has increased my AOV tremendously. Most recently, I had a small edit that needed to be made to the code regarding the discount box and Manoj was able to help me quickly and easily. I would recommend this app to anyone with a Shopify store.
Hey there, thanks so much for the review; we're so happy to hear you're loving our app to improve AOV. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)
July 14, 2021
Great App, easy to install and set up. It integrates neatly in our product page and is easy for our customers to use.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.
July 13, 2021
I used this app to build my custom salad site, something that would be completely impossible if not for this amazing app. I had to contact support with an issue and they responded almost immediately with the issue resolved. Outstanding service!!!! Thank you so much I owe my business to you.
That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.
July 12, 2021
Super App mit einen noch besseren und hervorragenden Support welcher einem IMMER hilft und das in Rekordzeit. Sehr gut weiter so.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
July 11, 2021
This app does exactly what we need it to do! It is straightforward to use for both the end user and the consumer. One of the best tech support teams I've ever seen, really helpful and sensitive to my inquiries and concerns! Strongly suggested!!
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
July 9, 2021
Before using the app, I was having my customers write in personalizations and customizations were not showing up at checkout. Now I have a much more professional appearance and a seamless experience for customers! The team's service was so quick, responsive, and really listened to my needs. They truly went above and beyond to make sure I was happy. No regrets signing up with this app and I know it will make my store launch so much better!
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.
Jan. 4, 2025
The support for this app is amazing - lightning quick responses and was able to answer all my questions clearly. Thank you Deepa for the quick assistance!
The app looks great on your store! Thanks so much for the review. We sincerely hope you are satisfied with our app.
July 2, 2021
One of the best customer service I've had. They don't even discriminate if you're paying or not. This is how online services should be done. Fast and reliable and gets the problem solved. Thank you to Manoj who was very accommodating and really took the time to address my issue. It works perfectly with our site and gets the job done!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
June 29, 2021
Super fast and great assistance! I had to make a little adjustment and the Hulk's staff made it in just a few hours! great app, great assistance!!
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!
June 24, 2021
This app was easy to install and customize on the Simple Shopify theme and has been working well for my business. Most impressive though is the level of individualized customer support, and how quickly the support team helped me tweak the installation on my storefront. Highly recommend!
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! Our support team is capable enough to do minor tweaks and we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
June 19, 2021
Good app. We offer a lot of customization with our products, and Infinite Product Options accommodate pretty much everything you can imagine. Support is very responsive too.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to create a lot of customization with your products! We appreciate the kind words about our app and support. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options!
June 18, 2021
Quick service to fix a recurring small problem. The developers were able to login to my site for me and fix the problem in less than 5 min! Highly recommend.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!
June 18, 2021
This app is amazing to use and a lot better than the previous one I used with less features and cost a lot more. I would recommend this app to anyone that needs multiple options for their products and the customer service is awesome. I have had to get them to fix a couple of issues I've had and the were fixed within a short period of time.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
June 16, 2021
Probably the best support I've received from any app. Thanks Deepa for your huge help on setting up some product options and fixing some CSS issues!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Deepa will definitely be happy to read what you wrote. Have a beautiful day!
June 15, 2021
I used this app to solve our problem of not being able to add personalisation options, with conditional text boxes AND price changes on the product page depending on the selection. This app does everything I need and i wish I'd found it sooner. Also the team there have been amazing - they installed it for me and have helped me to get it just right by customising it. They've been really responsive and I'm really impressed, as it was all part of the normal service.
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using [app name]!
March 25, 2024
I'm always one to find a way to avoid paying for an app. But I've used the free version for 2 years now - and the support is always amazing. Super fast and they actually get to the root of the problem right away. There is definite value to premium and I really appreciate the app devs
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!
June 13, 2021
Infinite Product Options is clearly the best app to use for product options bar none. We have tried others but always go back to this app.
Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.