All reviews

Rating Breakdown

  • 5
    86% (958 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,085)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 19, 2021

This is a very powerful software, providing me with the best functionality. My template cannot be displayed when using the option fee increase function. By contacting your customer service, the problem was quickly solved. Thanks for your friendly customer service.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

Feb. 18, 2021

Besides providing the functionality I need, the support team also resolved an error I could not have done myself! Perfect!

Using app

11 months

Total reviews

11

Average rating

4.6

Developer Reply

Thank you for your kind words, and please let us know if you need any help, we'll be happy to assist you anytime :-)

5 / 5 Share

Feb. 17, 2021

I love that I can provide my customers with so many variant options without having to create another product. Set up is super easy to use. I recently updated my theme and had an issue with one of the options not functioning properly. Manoj was able to quickly help me fix the issue. Couldn't be happier with this app!

Store

MI & FI

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see you happy! We're glad Manoj was able to help you out with getting Product Options installed and stylized properly for you. Thank you so much!

5 / 5 Share

Feb. 17, 2021

The developer of this app has been so helpful in getting this app up and running in our store. They have been very attentive to my questions and requests and are truly a pleasure to work with.

Using app

About 1 month

Total reviews

10

Average rating

4.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Feb. 12, 2021

We offer various gift wrap options and handwritten cards which I wanted customers to be able to add to their order. Having tried several apps, finally this is the one! It took a little bit of time to figure out how the app worked (I found the FAQ section of their website more useful than the basic guides) but whenever I got stuck the support was excellent. They very quickly responded to all my questions and always found solutions. Really happy!

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

We're thrilled to hear you found our Hulk Product Options app fulfilling your needs! We understand that there might be a learning curve with new features initially, and we appreciate your perseverance. Our team continues to work towards making all resources more intuitive for a smoother user experience. It's fantastic to know our support team was there for you when you needed assistance. We always take pride in providing efficient solutions and prompt responses, so hearing your kind words is indeed rewarding. Your experience, especially your satisfaction with our support team, truly brightens the day for all of us here at HulkApps. Thank you so much for your fantastic review and for choosing our app. We're delighted to be a part of your business journey and will continue to strive to serve you better. Let us know anytime if you need more help or have feedback for us! Best Regards, HulkApps Team

5 / 5 Share

Feb. 12, 2021

I used this app to add sizing options for products that had too many colors to add as variables through Shopify. Highly recommend, the support team was very quick to help install the app into my store's code and it works perfectly for my purposes!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Feb. 12, 2021

I make custom embroidered pieces and this app allows me provide all the many different option my customers can choose from. I can use swatches, drop downs, radio buttons, text boxes, customers can even upload images. It’s amazing and looks really good too. The two times I reached out for support I received prompt care, top notch customer service and resolutions. I highly recommend this app!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are truly grateful!

5 / 5 Share

Feb. 8, 2021

After trying 5 different product customization apps, I finally found this one. Exactly what I needed for my store with easy to use functionality. Also, they provided fast support when I needed formatting assistance. Highly recommend!

Using app

9 days

Total reviews

11

Average rating

4.7

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

5 / 5 Share

Feb. 4, 2021

I used this app to add a simple gifting option on my website. Although I've only used very basic features of the app I reached out for some help on customising the app and had an immediate answer. I didn't expect to have such a swift and positive response to my request so I'm really pleased I chose to use this app over all the rest!

Using app

5 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We also have customization services for gift subscription functions. If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

5 / 5 Share

Jan. 27, 2021

This app is really great! I am loving it. The customer support was excellent and they responded quickly. Thank you very much.

Using app

About 24 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Jan. 22, 2021

Es exactamente lo que necesitaba, es sencilla y rápida, cumple perfectamente con su función, ¡excelente aplicación!. Recomendada al 100%

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

April 4, 2024

This review is for Product Options. Thanks Adna for helping me again in Product Options, the support you get from Hulk is great nothing is to much trouble and to get this support for a free App is amazing. Thanks Hulk Team... As a novice with the apps I needed a little help and Adis to the rescue, thank you for your help today, make a challenging thing easy woohoo... Great support nothing to much trouble. Hulk to my rescue I have trouble installing code, so I leave it to the professionals, within a couple of days Heena from Hulk had sorted the code for me and even done a little video. Service and Support are so helpful, nothing to much trouble. Thank you Hulk.

Using app

Over 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options. It requires a little extra love to get the code implemented properly and we're glad that you were able to get an awesome experience from our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 20, 2021

Great App, great service. We used this app to charge additional prices for value added services on top of product prices. Our sales went up after we installed it. We are very happy with the result. HulkApps support team was helpful in configuring it for our new theme.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Jan. 17, 2021

Muy buena aplicación y excelente servicio de atención al cliente. Utilizamos en estos momentos la versión gratuita y cubre nuestras necesidades y cuando hemos necesitado algo, nos han atendido y solucionado los problemas muy rápido.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

Jan. 16, 2021

I'm very new in al of this, starting a store and all of that. But even with the free version of infinite product the helpdesk is very fast, kind and helpfull!! They helped me right away! Very happy with this app

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review. You can also reach out to our support team if you ever need any help - they're always willing to help! :-)

5 / 5 Share

Jan. 15, 2021

I use this app to set up product options and love it. I am new to shopify and still getting my skills up to speed. HulkApps support is fast effective and patient.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out with Product Options app. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Jan. 13, 2021

keep it going HulkApps! Super-quick and responsive and extremely patient they were really kind and helpful - totally recommend them.

Using app

3 days

Total reviews

5

Average rating

4.2

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Jan. 8, 2021

Very helpfull app, many option to inlcude to your products, and a very very good cosumer service, really appreciate your help

Using app

2 days

Total reviews

4

Average rating

3.8

Developer Reply

The product options app looks great on your store! We're so glad to hear you're loving the app. If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

5 / 5 Share

July 8, 2021

Hulk Apps were very helpful when we were switching to a new website theme. Fast service polite and reliable.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our Merchant Success Team was able to help you out with getting Product Options installed and stylized properly so that it was looking amazing. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Jan. 3, 2021

I give them more that 5 stars rating, their apps are really helpful, and the customer service is more that great, i really like the guy on Skype, he is always online and helps me with all of my things and questions. I needed something from him real quick so i called him without letting him know, and he answered in a couple of seconds and i was able to share screen with him. I am really happy with them, keep it up gentlemen

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear your high praise, thank you! We're glad that our apps are serving you well and that our customer service, especially through Skype, has been reliable and helpful for you. Your words of appreciation boost our morale and make all the hard work worth it. We will definitely strive to keep up this level of service. We're here for you whenever you need help. Thank you again for this fantastic 5-star review. Best wishes, The HulkApps Team