Hulk Product Options for Shopify

Hulk Product Options

Custom product options, variants & swatches + add-on pricing.
Rating
4.8
Feedback
1,137
Reviews
Chart
#100
Shopify

All reviews

5 / 5 Share
March 27, 2023

This app is powerful and almost perfect, we're already using it for 2 years. It's amazing to handle a large bulk of custom options, including image swatches, and many personalization fields, like text input for engravings in our case. And you can create multiple bundles of option combinations, applying them individually for subsets of your product portfolio. Exactly what we need to sell our custom-made leather products. Super helpful! What makes it absolutely outstanding though, is their excellent customer service (rating 5+ stars!): They're coding wizards and could solve multiple UX problems for our specific product and cart pages within no-time, literally overnight. Without these custom adjustments, the buttons and price formatting would not have matched our product pages' look & feel. But they went above and beyond to make it look consistent. You rarely get such amazing customer service anywhere today! Translations in the backend (our Shopify language is German) are still not great and leave room for misunderstandings (status: March 2023). But this is just a minor UX topic for you as an admin, and only if you're using Shopify in another language than English I guess. Other than that you just have to factor in some UX trade-off as of the checkout page, as a buyer's chosen product options will always translate into a separate product on the checkout page (with an empty placeholder image). This logic stays the same for all steps after of course, e.g. in connected order processing and billing apps (also showing this separate products on shipping labels and invoices). There is nothing Hulk could do about atm, as they can only customize the flow until the cart page to guarantee a consistent look & feel, but not any further. Therefore, the UX is not perfect until the end, but at least until the final checkout page where a buyer already made their decision. In total, I would give 4.5 stars. Great job overall!

Store Using app Total reviews Average rating
LederGlück Manufaktur Almost 2 years 6 5.0
Developer Reply

Hello, thank you so much for your detailed and thoughtful review! We really appreciate having you as our long-term customer, and we're thrilled that Hulk Product Options has proven to be a significant tool for your custom-made leather products. Your commendations regarding our customer service—an area where we always strive to excel—really made our day. We strive to provide top-notch, ‘overnight’ solutions that ensure the aesthetics of your product and cart pages are maintained. We understand your concerns regarding the translations in the backend, and we appreciate you bringing this to our attention. We aim to provide the most seamless user experience, regardless of the language of use, and we will definitely look into this for improvements. Your feedback about the UX in the checkout page is also invaluable. Unfortunately, due to Shopify's current checkout page restrictions, we're limited in what we can do to customize. However, we're continually looking for ways to provide enhancements within those parameters. Although you've noted your rating as 4.5 stars, we see it's marked as a 5-star review here. Nevertheless, we'd love to hear more about what we can do to secure that extra half star and will always aim for a full-fledged 5-star experience. Thanks again for choosing HulkApps and we look forward to serving you in the future. Best, The HulkApps team.

5 / 5 Share
April 23, 2021

Excellent customer service. Awesome product! It now works perfectly after asking support for a bit of help. They were fabulous!

Store Using app Total reviews Average rating
Lake Superior Art Glass 30 days 1 5.0
Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share
Dec. 30, 2022

Excellent support! Manoj helped me out greatly! I added a new theme and discount codes werent working with the Product OPtions, he signed in and sorted it all out really fast! Thank you so much! :) The App is great, We've been using it for over a year to add size options to custom made bracelets with limited stock options, it lets us have a lot of different sizes without affecting our stock levels.

Store Using app Total reviews Average rating
Magnetic Mobility Over 1 year 4 5.0
Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; feel free to contact us whenever as we are always standing by to help.

5 / 5 Share
April 21, 2021

They helped me sort a discount error so I could use a personalisation need. They were helpful and quick

Store Using app Total reviews Average rating
Mulberry Mongoose 5 months 1 5.0
Developer Reply

The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)

5 / 5 Share
April 12, 2021

Different kind of Review: This app was actually not the right one for us. I have to give HASAN a high five for his honesty and his help. He was the one to figure out it wasn't what we were looking for and he was honest to tell us this. I highly recommend working with him.

Store Using app Total reviews Average rating
Zero Pop Art About 15 hours 2 5.0
Developer Reply

We apologize that our app did not satisfy your expectations. But, thanks so much for your kind words about Hasan, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share
April 9, 2021

While there was a bit of a learning curve for me, this app does everything I wanted it to do! In particular, Amit P was a great help with the implementation of what we needed. He was able to show us the correct way of setting up our options and sets to properly show our desired options/dropdowns. Thank you again!

Store Using app Total reviews Average rating
Balara Jewelry 4 months 2 5.0
Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love the dropdown feature, and are glad you've been utilizing it. :-) We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share
April 7, 2021

Every now and then we come across the need for an additional star! Hulk Apps has far exceeded our expectations with absolute VIP service, fast implementation and an exact and perfect resolution with developer Manoj. 11/10, 6 stars, VIP service!!!

Store Using app Total reviews Average rating
MODE Auto Concepts 13 days 9 3.1
Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team, especially Manoj! We appreciate the kind words. :-)

5 / 5 Share
April 5, 2021

The support is patience, and always respond my inquiries as soon as he can. Their service is excellent!

Store Using app Total reviews Average rating
Blindsandcurtains-direct 15 days 1 5.0
Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad that you love our unmatched support!

5 / 5 Share
April 5, 2021

It is well supported at the time of introduction. She clearly told me what she couldn't do and what she could do. And they were patient about what they could do. I appreciate them. Thank you!

Store Using app Total reviews Average rating
田丸印房 14 days 2 4.5
Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share
April 3, 2021

I used this app to replace another variant options app which was affecting my checkout process and the discount code box. So far, I have found this app easy to install, the options show up correctly on my product page, in the cart AND in the checkout. Also, love the discount box in the cart. I am on the free plan for now, but if this consistently works well, it is worth the upgrade to the pro plan.

Store Using app Total reviews Average rating
The Witty Stitcher About 15 hours 2 5.0
Developer Reply

The app looks great on your store! Thanks so much for the review! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about our Pro version. Best of luck with your business!

5 / 5 Share
March 26, 2021

Only free app that can add a cost to a modifier. It looks good while doing it. It adds an item in the cart for each optioned item but I think it's the easiest way to circumvent Shopify's limitations right now.

Store Using app Total reviews Average rating
Fromageur Port-Joli 9 months 1 5.0
Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share
March 13, 2021

Excellent app and fantastic support! Enabled me to provide product options that I couldn't achieve with other apps, and the solution is elegant too. Highly recommend.

Store Using app Total reviews Average rating
Dolce Italiana 3 months 8 5.0
Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share
March 5, 2021

impressed by the fast support and they have excellent customer service skills which is a bonus. They helped set everything up -hardly had to do anything to get it going.

Store Using app Total reviews Average rating
Bella Outdoors USA About 1 month 2 5.0
Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share
March 4, 2021

I cannot thank you enough for the support, they help install the app and they fix all the issues that I was facing. Love your work and your support!

Store Using app Total reviews Average rating
Developer Reply

This review made our day! Thank you so much!

5 / 5 Share
March 2, 2021

Great app with easy setup! While I wish Shopify had this functionality out of the box, this app made it easy. I was able to add the product options easily and then inserted code snippets per instructions to get the selections to show up on packing slips. Hulk Apps support then stepped in and added the selections to all email notifications so now our customers can confirm their choices, and employees can see the details right from the order email. Future functionality suggestion: provide a way to link each of the selections to an underlying product for inventory tracking, sales metrics, etc. That would close the loop and make this app extraordinary. Overall, I'm thrilled with the performance of this app and impressed with Hulk Apps support. I'm using the free tier and they still took the time to help me tweak the setup and get it working the way I needed it to.

Store Using app Total reviews Average rating
Evergreen Pod 4 months 1 5.0
Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share
March 1, 2021

Excellent App and easy to use. Shopify doesn't allow enough variants, and this app solves that problem. Thank you!

Store Using app Total reviews Average rating
Canine Outfitters Over 1 year 2 5.0
Developer Reply

Thanks so much for your kind words, and please let us know if you need any assistance as we are always standing by to help!

5 / 5 Share
Feb. 24, 2021

Great app and great support. Always willing to help and always get whatever problem I have resolved quickly. I have changed themes a couple of times and they always get me up and running quickly

Store Using app Total reviews Average rating
Walking T Beef Over 1 year 1 5.0
Developer Reply

Thanks so much for your patience, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share
Feb. 23, 2021

The free plan is available and provides required features with it. Easy and fun to use application. would recommend this app.

Store Using app Total reviews Average rating
Butter About 1 month 12 5.0
Developer Reply

The app looks great on your store! Thanks so much for the review. We hope you continue using us forever.

5 / 5 Share
Feb. 19, 2021

This is a very powerful software, providing me with the best functionality. My template cannot be displayed when using the option fee increase function. By contacting your customer service, the problem was quickly solved. Thanks for your friendly customer service.

Store Using app Total reviews Average rating
YOKIDOLL About 2 years 2 5.0
Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share
Feb. 18, 2021

Besides providing the functionality I need, the support team also resolved an error I could not have done myself! Perfect!

Store Using app Total reviews Average rating
Kendama-Senses 11 months 11 4.6
Developer Reply

Thank you for your kind words, and please let us know if you need any help, we'll be happy to assist you anytime :-)

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