All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Aug. 3, 2021

I used this app to add more options for our automotive AC hose kit page. I had a few problems at first but the Hulk team really came through and tweaked my theme so everything flowed smoothly. Everything works great now and they are super quick to help you. I highly recommend this app and their support.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review, highly appreciate your support. Feel free to contact us whenever as we are always standing by to help. :)

5 / 5 Share

Aug. 2, 2021

Great customizable product options app! I needed some small changes and help with adding code and the customer service was so responsive and fast and they were able to customize what I needed. I am very happy with this app and the service.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

Aug. 2, 2021

This app is amazing! I am very satisfied. Excellent customer support, the best I've received from any app.

Store

Name-Me

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and for appreciating our efforts!

5 / 5 Share

Aug. 5, 2021

Their tech support was amazing and very responsive. When the app was having an issue they resolved within hours and got me back on track. Big thanks to Nisha for her expertise.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

July 30, 2021

J'ai contacté le service client de Hulk App et j'ai échangé avec SANJAYSINH PARMAR. Il a été très réactif et a su répondre à ma problématique en un rien de temps. Merci

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. Merci

5 / 5 Share

March 20, 2024

We have been using this app for a couple of years, since we moved our site over to Shopify and it has been an absolute lifesaver. I recently needed to get in touch with support about an issue I was having with it not charging customers for a particular upgrade despite it being selected and the customer service I received was swift and efficient. I have to say it has been the quickest resolution I have encountered in 10 years of business. Update - 20/3/24 always a help when I am updating my theme, they are swift to respond. Thanks to Haris for sorting out my problem within a couple of minutes this morning!

Store

HÔRD

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words, it made our day!

5 / 5 Share

July 28, 2021

Really love the support from these guys! There was an issue with my discount code field disappearing and the fixed i straight away! Love the app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your wonderful review; we highly appreciate your support. :)

5 / 5 Share

July 28, 2021

Great App. The team is very responsive and professional and they are very proactive and answered my requests very fast.

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We look forward to seeing you again in the future!

5 / 5 Share

July 27, 2021

The app is user friendly, but most importantly the support team help out with everything quickly and efficiently. I noticed an issue with variations not charging correctly, and the support team explained the issue, worked out a fix quickly, and also helped to make the variations display correctly on packing slips.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

July 22, 2021

Awesome support. Awesome options for any store at this price. I had an issue with my website and they fixed within 30 minute.

Using app

11 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

5 / 5 Share

July 22, 2021

Went through a number of these apps before finally settling on this one. Due to some bugs in my previous theme it ended up breaking but customer support was very quick to get me up and running again! There's definitely some features i would love to see added but i'm very confident in this company's ability to provide a high quality product with long term support,

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thank you so much for sharing your review with us and the Shopify community.

5 / 5 Share

July 20, 2021

We recently updated our store theme and installed this app to help our customers customize their orders. We had a small glitch with the customization appearing in the shopping cart. We reached out to tech support and in less than 2 minutes Khushbu responded. She and her team had everything up and running in less than 2 hours. Thank you so much for an amazing app and a more amazing tech support team. 10 Stars!!!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Khushbu will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

July 17, 2021

I absolutely love the flexibility that this app gives my customers when making their custom selections. It has increased my AOV tremendously. Most recently, I had a small edit that needed to be made to the code regarding the discount box and Manoj was able to help me quickly and easily. I would recommend this app to anyone with a Shopify store.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app to improve AOV. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

July 15, 2021

This app is amazing! Made my website easier for customers to purchase items. Their team is also very helpful and responds quickly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app and are glad that our customer support team resolved your issues promptly and accurately!

5 / 5 Share

July 14, 2021

Great App, easy to install and set up. It integrates neatly in our product page and is easy for our customers to use.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app.

5 / 5 Share

July 13, 2021

I used this app to build my custom salad site, something that would be completely impossible if not for this amazing app. I had to contact support with an issue and they responded almost immediately with the issue resolved. Outstanding service!!!! Thank you so much I owe my business to you.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

July 13, 2021

I have installed it in order to add an extra fee and it has worked perfectly. I could even work a little bit with html and now it "design friendly" too. I hope they will maintain the free version because is very helpful for who is starting with a new business. I also got support from customer service team and it was great, really fast, kind and helpful. Thanks

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

July 12, 2021

Super App mit einen noch besseren und hervorragenden Support welcher einem IMMER hilft und das in Rekordzeit. Sehr gut weiter so.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

July 11, 2021

This app does exactly what we need it to do! It is straightforward to use for both the end user and the consumer. One of the best tech support teams I've ever seen, really helpful and sensitive to my inquiries and concerns! Strongly suggested!!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

July 10, 2021

The app is amazing and the developers who customize its functionality are even better! They answered my requests so quickly and created exactly what I was hoping for. Highly recommend!!

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. If you face ever any issues with Shopify, feel free to reach out to us for professional help!