All reviews

Rating Breakdown

  • 5
    86% (959 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,086)
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5 / 5 Share

Nov. 19, 2020

Our product and industry relies heavily on customization. And....it is this customization and personalization which is so difficult to implement into shopify. For us, we needed the ability to charge a setup charge and trust me, this was a huge road block for many of the apps. But, with the HulkApp Infinite Product Option, it was not very difficult to implement. I will say that at times, using the app can be confusing as the implementation of more multiple options can be hard to understand and perform. They recently upgraded the app which made the work flow a lot easier but still not totally easy for an idiot like myself! That being said, their support is awesome and very quick. They work really hard to support you. Simply put..... HulkApps Support team ROCKS!!!!!! I look forward to working with HulkApps for a long time.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks again for your kind words. Feel free to contact us whenever as we are always standing by to help!

5 / 5 Share

Nov. 11, 2020

Our store has tried several other product option apps. This works the best for us. Very helpful support.

Using app

About 1 month

Total reviews

13

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Oct. 24, 2020

While I'm still building my site, I am confident that this app is the solution I need to offer variations on my custom jewelry and gifts that may include an add on up charge. The customer service at HulkApps has been stellar. Amit got back to me right away when I had an issue. Other developers also responded quickly and efficiently to my queries. I am excited to keep building my online store now that I have the right tool.

Using app

12 days

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Oct. 23, 2020

This app is perfect! I make custom products so its necessary to add options like material color, size, reverse engraving, hardware color and more. I had been using this on a standard theme and recently switched to a premium theme where this app was not supported and could not be integrated into that theme. I contacted the theme developer and they were unable to help. As soon as I contacted Hulkapps about integrating into this theme, they were working on it for me immediately. After a short time they were successful in doing so!! This app is perfect for adding options but what makes it even better is their customer support. Very happy with them and their apps!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!

5 / 5 Share

Oct. 22, 2020

The app works great but above that, the customer service is excellent. Contacted them about installation and within 1 day everything was working great. I appreciate service like this!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We're eternally grateful!

5 / 5 Share

Nov. 12, 2025

Would highly recommend this app. Customer service is very helpful and offers great tech support for set up. Example on our store: https://www.rainbowcottoncandy.com/products/cotton-candy-clear-bag-w-custom-sticker-1-oz

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)

5 / 5 Share

Oct. 19, 2020

So far so good! I used the app and paid for developer help to set up custom product ordering on my site. There was good communication with the developers and I got exactly what I wanted in a timely fashion. Thank you

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Oct. 15, 2020

This app really helped make my site more user-friendly with the unlimited options! Deepa, the support who helped when I faced issues, was really quick and friendly. Highly recommend!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Oct. 14, 2020

Love this app. Really friendly to use. Had a bit of an isssue with setup but they were fast to resolve.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

The app looks great on your store! Thank you so much! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Oct. 14, 2020

We love the app. It was easy to install and user friendly for our customers. Any time we have any issues or questions customers support is always quick to respond and resolve the issues for us. 10/10 recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Oct. 14, 2020

Best app with great customer service - Highly recommend. Quick response to emails and no questions asked.

Store

Mansuri

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. Please let us know if we can assist with anything else! We look forward to seeing your continued success!

5 / 5 Share

Oct. 12, 2020

I use this app to add customisation to my products. I needed help with a few final touches with pricing and was quickly provided with responses and how to fix. 100% recommend for app ability and support

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're capable to do minor customization and we're are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Oct. 7, 2020

I wanted to add a personalization text box for some of my products and I was able to use the app for free to do this. There was some trouble with the placement and text showing up in the cart, but they were very helpful and communicative. It's now looking great and is everything I wanted, thanks to their patience and quick responses!

Store

holly

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

Oct. 7, 2020

This app was suggested to me by many people and i can see why! Im using the free plan and am getting so much out of it. Im setting up my store and not tech savy at all. Online chat support have helped me lots, they are friendly and quick! Highly recommend.

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Oct. 6, 2020

Fantastic app. I used it to add extra option on my products. I had problems with the setting up but contact the customer service, and they sort out very quick the problem, help me to add the code that was missing on my store and explain all the app features. 5 Start app!!!! 5 Start 24/7 Customer Service!!!! 5 Start Cost benefit I would highly recommend this app and is worth to pay for the upgrade.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options App!

5 / 5 Share

Oct. 1, 2020

Very good app really expands your website for sure I recommend! Very useful on improving customer experience with your online store.

Using app

5 months

Total reviews

9

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We look forward to seeing your increase in average orders while using Product Options!

5 / 5 Share

Sept. 29, 2020

This app has been easy to work with, allowing me to offer my customers more options to customize their products. When I ran into an issue with payments, Deepa helped me quickly and efficiently remove the incompatible payment methods. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review; we're very happy to hear that you were able to get an awesome experience from Deepa, she's one of our most hard-working teammates! Thank you once again!

5 / 5 Share

Sept. 24, 2020

Great customer service through the chat- The developers fixed a problem I was having very quickly. Thanks again!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

Sept. 24, 2020

Gooooooooood product to use. Although I would need a more customised UI, it does the job! Thaaaank you

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you, you've put a BIG smile on our face! Stay tuned for our UI improvement on our apps :)

5 / 5 Share

Sept. 24, 2020

Infinite Production Options is really the perfect way to add customised fields to your website. Service and customer care was also very helpful and efficient.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! Thank you so much for taking the time to leave us this amazing review.