All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

July 9, 2021

Before using the app, I was having my customers write in personalizations and customizations were not showing up at checkout. Now I have a much more professional appearance and a seamless experience for customers! The team's service was so quick, responsive, and really listened to my needs. They truly went above and beyond to make sure I was happy. No regrets signing up with this app and I know it will make my store launch so much better!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

5 / 5 Share

July 9, 2021

The support for this app is amazing - lightning quick responses and was able to answer all my questions clearly. Thank you Manoj for the quick assistance!

Store

esca

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review. We sincerely hope you are satisfied with our app.

5 / 5 Share

July 7, 2021

Great app! The support is truly amazing - I have always had very quick responses and all my queries has been resolved without any complications. Highly recommend :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

July 2, 2021

One of the best customer service I've had. They don't even discriminate if you're paying or not. This is how online services should be done. Fast and reliable and gets the problem solved. Thank you to Manoj who was very accommodating and really took the time to address my issue. It works perfectly with our site and gets the job done!

Store

Loop.

Using app

3 months

Total reviews

13

Average rating

4.8

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

July 1, 2021

HulkApps was super helpful in working with me to set up the backend of the website to accommodate the features I needed from their app. They work hard to make sure their users get the most out of their app, I can't recommend them enough.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! Thanks for leaving us such a wonderful review.

5 / 5 Share

June 29, 2021

Amazing support, they helped me with exactly what I needed. I had a bit of trouble getting the code on the backend of my website and their development team was awesome

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 29, 2021

Super fast and great assistance! I had to make a little adjustment and the Hulk's staff made it in just a few hours! great app, great assistance!!

Store

NsSport

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

June 29, 2021

Excellent and reliable customer support! Responded to my queries very quickly. Loving the app too, very easy to customise and use

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

June 27, 2021

I used this app to add personalized options to my products. Had a bit of a rough start, but with the help of Hulk customer service, I'm happily up and running! Great customer support system! Quick response time and knowledgeable!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

June 24, 2021

This app was easy to install and customize on the Simple Shopify theme and has been working well for my business. Most impressive though is the level of individualized customer support, and how quickly the support team helped me tweak the installation on my storefront. Highly recommend!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! Our support team is capable enough to do minor tweaks and we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

5 / 5 Share

June 22, 2021

They are good guys, just help me in few hours and than check back if was everything ok! I like it really a lot!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

June 19, 2021

Great app, very helpful support that were able to solve my issues quickly. Definitely recommend to anyone in need of customizable options.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and feel free to reach out for any help in the future.

5 / 5 Share

June 19, 2021

Good app. We offer a lot of customization with our products, and Infinite Product Options accommodate pretty much everything you can imagine. Support is very responsive too.

Using app

2 months

Total reviews

5

Average rating

3.6

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to create a lot of customization with your products! We appreciate the kind words about our app and support. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options!

5 / 5 Share

June 18, 2021

Quick service to fix a recurring small problem. The developers were able to login to my site for me and fix the problem in less than 5 min! Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

June 18, 2021

This app is amazing to use and a lot better than the previous one I used with less features and cost a lot more. I would recommend this app to anyone that needs multiple options for their products and the customer service is awesome. I have had to get them to fix a couple of issues I've had and the were fixed within a short period of time.

Using app

About 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

June 17, 2021

Excellent support. I'm still getting acquainted with the app as I had some difficulty initially. However, the problem appeared to be from my end. I look forward to using it on other products. Thanks again for the great support.

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

No worries, we always offer free installations when it comes to Product Options, and love getting this app installed properly for our merchants. We truly appreciate your review. If you face any issues with Shopify, feel free to reach out to us for professional help!

5 / 5 Share

June 17, 2021

Really great customer support ! That app seems to be doing what we're asking it to do. Only disappointment: it is not compatible with a drawer cart, it has to be the regular full screen cart. Other than that, looks pretty good.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. Your feedback helps us get better. Our Product Team is looking into it. We don't have a public roadmap so I couldn't say if/when this feature might be made available. If our product team decides to implement this, we'll get in touch!

5 / 5 Share

June 16, 2021

Probably the best support I've received from any app. Thanks Deepa for your huge help on setting up some product options and fixing some CSS issues!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; Deepa will definitely be happy to read what you wrote. Have a beautiful day!

5 / 5 Share

June 16, 2021

I was looking for an app to allow custom orders for Laptops and found this App. It does exactly what I want and the support is amazing! I needed some help with the design and some settings and they quickly replied to my mail and helped me after accepting a collab request. I would highly recommend this app!

Store

LJS

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, we truly appreciate your review, and we're so grateful for the trust you've placed in us. We sincerely hope you are satisfied with our app.

5 / 5 Share

June 15, 2021

I used this app to solve our problem of not being able to add personalisation options, with conditional text boxes AND price changes on the product page depending on the selection. This app does everything I need and i wish I'd found it sooner. Also the team there have been amazing - they installed it for me and have helped me to get it just right by customising it. They've been really responsive and I'm really impressed, as it was all part of the normal service.

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using [app name]!