All reviews

Rating Breakdown

  • 5
    86% (959 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,086)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2020

These guys went wayyyy above an beyond, I have the free plan and requested some custom changes to the CSS and they were able to help us customize the app to integrate with our sites appearance. A+++

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Aug. 21, 2023

Truly the best customer service! I needed help with two items today, and two different people got back to me right away. Both helped me fix my problem within minutes.

Using app

About 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to have you as part of our Hulk family! Please don't hesitate to reach out of you ever need any assistance. We're always standing by to help you.

5 / 5 Share

Dec. 23, 2020

This app shows options beautifly and cleanly. I really recommend this app. At first I could not use this app, and contacted HulkApps support without a lot of expectations. But I was surprised with the very quick and kind response. And she who was a person in charge fixed it suitable for me. Thank you so so so much! ---- [addition] This app is incredibly helpful and the customer service team is amazingly kind with generous heart. They can help you when you face some issues. :)

Using app

4 months

Total reviews

14

Average rating

4.6

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Khushbu was able to help you out with getting Product Options app installed and stylized properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Aug. 15, 2020

Pretty simple to setup. Going to be a game changer for transitioning my biz from mostly Etsy to mostly shopify.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Aug. 15, 2020

I asked and Hulk delivered. Super quick response and the team sorted out the problem before I explained what I needed them to fix. Really impressed with the communication too.

Store

Sieden

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Aug. 8, 2020

A really great app. The team is also great help and respond really quick. Really recommend this app

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're ecstatic to hear that you find our Hulk Product Options app beneficial and our team helpful. We strive to deliver efficient support, and your recognition encourages us tremendously. We're glad you'd recommend us, and we promise to continue delivering an excellent service. Your feedback plays a vital part in our continuous refinement. Thanks a lot! Best Regards, HulkApps Team

5 / 5 Share

Aug. 2, 2020

This app solved exactly what I was needing to do, provide options for my customers. Also their customer service is TOP NOTCH!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

July 30, 2020

Great app! We just started using it. It adapted to our needs and the support team has been there 24/7 to solve our doubts and helping us achieve our goals. Recommended 100%

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

July 28, 2020

I used this app to add gift wrapping options to my store, and also a combination of gift wrapping and image uploading for one product line, and also one product with a cheaper gift wrapping option. This app allows me to do all those things, exactly as I needed them to work, and it's free. I did have some problems - the customisation I wanted wasn't working and so support came in and fixed it for me. Then I did also have a problem with some conflict in javascript between the app and my theme which was having an impact on image selection on the product page. Despite these issues, I have still awarded 5 stars because these guys were responsive and helpful. Considering this is a free app, there was no delay in time frame for responses, and they worked until it was fixed.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're so glad you could get support from our specialists. Please let us know if you ever need any assistance! We're always standing by to help you!

5 / 5 Share

July 24, 2020

I used this app to add required* custom fields to my product page before adding it to the cart. The team provided me with excellent response and customer service through the process. Quick turn around.

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, thank you for your kind words! Please don't hesitate to reach out to us if you ever need any help! Have a wonderful weekend!

5 / 5 Share

June 22, 2020

Great support which was quick and helpful and useful app, easy to set-up and manage, recommended.

Using app

About 2 months

Total reviews

9

Average rating

4.9

Developer Reply

Hi there! We appreciate you taking the time to leave us such a stellar 5-star review. It's fantastic to hear that you found our support helpful, and our app easy to set-up and manage! Your recommendation really means a lot to us. We aim to provide great service and it's motivating to know we're hitting the mark. As always, we're ready to assist you should you need any more help. Thanks again for your kind words. Your feedback helps us to keep improving and delivering the best possible service! Best Wishes, The HulkApps Team

5 / 5 Share

June 21, 2020

I like the app so much! It meets all my needs and the support team is very helpful and professional. I highly recommend it.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you're enjoying Hulk Product Options and find our support team helpful! Your recommendation means a lot to us. Ensuring our app meets your needs is our top priority, and we’re glad to hear we hit the mark for you. Thanks again for sharing this wonderful feedback and your 5-star rating. With appreciation, The HulkApps Team

5 / 5 Share

Aug. 31, 2020

I have used this app for adding charged options to our products and found it infinitely helpful. No other app I found was able to add charged options and attach them to the products in the cart. It has increased our average order value significantly. Their support has been very persistent with any issues we have experienced with their dev team looking closely at any problems and the support team working hard to help us resolve them. I would highly recommend for a more seamless ability to add charged options to products and have the ability to edit them from the cart.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please don't hesitate to reach out if you ever need any help!

5 / 5 Share

June 14, 2020

I cannot say enough about how fast and helpful their tech services is answering questions when setting up the app. Truly top notch!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thank you for your kind words about our support team, they indeed work really hard and reviews like yours give them more power. Thanks again!

5 / 5 Share

June 13, 2020

Our website used this app to add an optional service charge to a certain product with radio buttons but we wanted the color of the buttons to match our site. I contacted their support team and they helped me right away. Very professional when communicating with me. I had a very good experience with them. I do wish we could customize the color of radio buttons and checkboxes in the app without CSS but the end result was still very good.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Oct. 7, 2020

I used this app to add customization for what type of bail the customer wants with for there locket purchase. Great service!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 11, 2020

This app makes my whole website function correctly. I have a large amount of options and customizations to offer my customers and without this app, Shopify does not support my needs. Support has been fantastic to work with. Needed a few minor tweaks and they were quick to implement them and get the product functioning the way I wanted it to. Great price also for the features. Highly recommend.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 11, 2020

I had a ton of questions in regards to what I was trying to do and their support was fantastic (they were patient, helpful and answered quickly). Great app!

Using app

15 days

Total reviews

16

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

June 9, 2020

This app is incredible as we do personalizing and options for our products and can't do that with shopify how we want it ... found this app very easy to set up and unlimited for free!!!!! Cant beat that with any other app and when I was having an issue at cart .... they fixed the problem right away with great communication :) highly recommend

Using app

24 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our specialist was able to help you out with getting the Product Options app installed and stylized properly so that it wasn't interfering with your cart functionality. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

June 5, 2020

I'm using the free plan of this app to add some simple options to my products and I absolutely love its simplicity and efficiency. It took me just about an hour to watch the videos, play around a bit, publish, and fine-tune the options and settings. I am very happy!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.