All reviews

Rating Breakdown

  • 5
    86% (959 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,086)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 5, 2020

This app has really made the difference in making my store the next level in professionalism. The support team were very useful in making things work where I failed.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Oct. 21, 2020

Found a bug in the cart and raised it to Hulk. They sorted it straight away. Great customer service and great app! (update 21/10/2020) App is great. We offer engraving on our jewellery and this app allows us to do it. Variants in native shopify didn't work as it created an inventory management nightmare. We had a few issues with discount code compatibility but had great support from Sanjay and all looks great now. Thank you!

Using app

5 months

Total reviews

6

Average rating

4.7

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

June 3, 2020

The app provided exactly what I needed to modify the options on my product pages. I had some initial issues due to an incompatibility and the tech support I received was fabulous! The support team immediately rectified my issue and continued to provide step by step instructions on how to utilize the product. I highly recommend!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

May 31, 2020

Great support even on the free app, highly recommend for anyone looking for more options & control.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review and we look forward to your continued success!

5 / 5 Share

May 31, 2020

Premium features and customer service at a very affordable cost! Bulk export/import is very useful.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our pocket-friendly app! We love the bulk export/import feature, and are glad you've been utilizing it. :-) You can also reach out to our support team - they're willing to help however they can!

5 / 5 Share

May 29, 2020

We are very satisfied about this app. It has been more than one year now that we are using this app and we are going to use it for another shop very soon. This app enables us to create more than 100 options and to combine possibilities, it's exactly what we were looking for.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We're so proud to have you with us on this journey! Your review reaffirms the hard work we put in each day to provide you with exceptional service. May you always continue your journey with us! :)

5 / 5 Share

May 27, 2020

I have restaurant and I used this app to help me have options to my products. It is very useful and helped me a lot, the support team is always there for me to customize whatever I need. I strongly recommend it.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. Our team will be thrilled to read what you wrote. Please let us know if you need anything else!

5 / 5 Share

May 26, 2020

Works perfectly for what I need it to do, and the customer service team is AWESOME! Very helpful folks over there. Highly recommend!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

May 23, 2020

The app has been very helpful in allowing us to add options with more complexity than what Shopify allows out of the box. The support staff were EXTREMELY helpful and very responsive - even on a Saturday morning! Highly recommended.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our support specialists were able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme's code. Please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

May 22, 2020

Awesome app and exactly what I was looking for! Great customer service as well. Helped me out very swiftly and were very kind.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review!

5 / 5 Share

Sept. 8, 2022

They just keep nailing it! Wish I could give more stars! I've been using the app for a couple of years. I have had no issues. Customers find it quite easy to use to pick a design or personalize items. I started with the free version and have since upgraded to Pro. The customer service is superb. Whenever I have a question, I get a quick, thorough, and knowledgeable reply. Highly Recommend!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

May 21, 2020

The support team is very helpful and quick to respond to emails. They configured the app on our store and it's working seamlessly so far! I'd recommend this app.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Have a beautiful day!

5 / 5 Share

May 20, 2020

Nice customer experience and fast email response. I asked a few question in a week, all of problem are solved in days.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our fast and responsive customer support. :-) Please reach out if you need any other assistance!

5 / 5 Share

May 19, 2020

There were a few hiccups with the setup, but overall we are happy with the result. The team was very responsive to emails and worked quickly to resolve any issues. I would recommend this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

May 19, 2020

Very Easy to install and the support theme was very helpful to resolve the issues with my Shopify Theme!

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Feb. 3, 2021

Update 3 Feb 2021: I've upgraded my site and had some trouble with the file uploading function, as always they respond faster than you can imagine and solve your issue immediately, their team made you feel you can totally rely on them when it comes to solving issues for you. I can't recommend them enough. Best APP ever and went above and beyond to help you out! I installed the app this morning and hoping it will help solve the issues with my site, not only did they reply real fast but also fixed my problem quickly, I highly recommend this App for your store.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

May 13, 2020

I asked the developers for help as what we wanted was a little more than I was capable of. The team were great, so helpful - even with me asking silly questions. I would 100% recommend!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the recommendation! Our team would be delighted to read your comments:) Please don't hesitate to reach out to us if you ever need any assistance again!

5 / 5 Share

May 10, 2020

My experience has been nothing short of amazing. The customer service is both very responsive and understanding. I'm using a custom theme which meant I needed to change stuff to make it compatible with Hulk App and they made the appropriate changes within a few days. Highly recommend.

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

May 7, 2020

Excellent app! And very good customer support they are very in depth and Make sure you are satisfied and get what you are trying to get done working on your sight as fast as they can!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

May 6, 2020

This app does what I need it to do. It allows me to add many options and adjust pricing as needed. They even customized the installation to work on my AJAX site!

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!