All reviews

Rating Breakdown

  • 5
    86% (1,610 ratings)
  • 4
    6% (109 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

April 21, 2021

They helped me sort a discount error so I could use a personalisation need. They were helpful and quick

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)

5 / 5 Share

April 14, 2021

I’ve used this app for at least a year and had recently updated my theme. The app stopped working with the update and both auto and manual installs were unsuccessful. I reached out for support and they had things working again after a couple days. Awesome customer service.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this sweet review. We're glad that our customer service team was able to set up the app code in your new theme! Please let us know if we can help with anything else!

5 / 5 Share

Dec. 1, 2021

I use the app for a full year to add options to my products and it really helps people buy more, the service from the develepers team is amazing they answer you fast and fix any problems. thank you very much for the app it's just amazing and excellent and so many features for free...

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thank you so much!!

5 / 5 Share

April 12, 2021

Different kind of Review: This app was actually not the right one for us. I have to give HASAN a high five for his honesty and his help. He was the one to figure out it wasn't what we were looking for and he was honest to tell us this. I highly recommend working with him.

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

We apologize that our app did not satisfy your expectations. But, thanks so much for your kind words about Hasan, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

April 10, 2021

I had the best customer service experience by the developers of this app although I'm on the basic free plan. They ensured to show me exactly what to do in screenshots and in screen recordings too. I am very happy using the app so far.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

April 9, 2021

While there was a bit of a learning curve for me, this app does everything I wanted it to do! In particular, Amit P was a great help with the implementation of what we needed. He was able to show us the correct way of setting up our options and sets to properly show our desired options/dropdowns. Thank you again!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We love the dropdown feature, and are glad you've been utilizing it. :-) We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

June 8, 2021

Amazing App! With the help of the Hulk team, it does exactly what we wanted. I recommended it to everyone. You can count on the team behind that amazing app!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

April 8, 2021

Great App et very good team. I had to call on the technical team, they respond very quickly and small adjustment issues are quickly resolved. Just a small suggestion, the translation of the application in French is not perfect. Très bonne application et équipe technique très rapide et efficace, juste un petit bémol, la traduction de l'application est français n'est pas parfaite.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words about our app. I’m so sorry about our app's Fresh translation. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will use the feedback to make us better so thank you once again!

5 / 5 Share

April 7, 2021

Every now and then we come across the need for an additional star! Hulk Apps has far exceeded our expectations with absolute VIP service, fast implementation and an exact and perfect resolution with developer Manoj. 11/10, 6 stars, VIP service!!!

Using app

Over 1 year

Total reviews

6

Average rating

3.5

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team, especially Manoj! We appreciate the kind words. :-)

5 / 5 Share

April 7, 2021

I love this app it’s so efficient and the support team had always gotten back to me in an efficient time span.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

That’s so exciting! Glad to hear you are happy with your store, feel free to reach out for any help in the future.

5 / 5 Share

April 5, 2021

The support is patience, and always respond my inquiries as soon as he can. Their service is excellent!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad that you love our unmatched support!

5 / 5 Share

April 5, 2021

It is well supported at the time of introduction. She clearly told me what she couldn't do and what she could do. And they were patient about what they could do. I appreciate them. Thank you!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

June 29, 2021

I reached out to support as I had a few questions, having just installed the App today. Amit went above and beyond everything I expected and made it incredibly easy. Thank you Amit. I look forward to seeing extra sales now. I had to reach out to the team again as I couldn't figure something out and, as always, they were super-quick to respond and dealt with my issue quickly. Brilliant. Thank you!

Using app

Almost 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for your kind words. Amit is a hard-working member of our HulkApps family! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options app, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

April 3, 2021

I used this app to replace another variant options app which was affecting my checkout process and the discount code box. So far, I have found this app easy to install, the options show up correctly on my product page, in the cart AND in the checkout. Also, love the discount box in the cart. I am on the free plan for now, but if this consistently works well, it is worth the upgrade to the pro plan.

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about our Pro version. Best of luck with your business!

5 / 5 Share

March 31, 2021

I used this app to help me create multiple options for a certain product in my website and it’s great. I initially hadn’t installed the app correctly and the support team helped and fixed the problem for me straight away.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words!

5 / 5 Share

March 26, 2021

Only free app that can add a cost to a modifier. It looks good while doing it. It adds an item in the cart for each optioned item but I think it's the easiest way to circumvent Shopify's limitations right now.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

March 26, 2021

This app is absolutely amazing. The customer service is great as they respond fast and are available late in the night which is when I edit my website. I wish they had the capability to use conditions based on Shopify’s options but I’m sure they’ll add that later. I’ve tried almost all other option apps but they sometimes don’t work but this app does all the time

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We will definitely work on improving some of the features, to continue giving you an awesome experience from our app. Please reach out if you need any other assistance!

5 / 5 Share

March 25, 2021

Super committed and always help you and seek solutions to questions and problems that appear. Very satisfied with your service always

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

March 18, 2021

Customer service responded quickly and were very helpful! I feel more confident about using the app going forward and know if I stumble into something else, there is reliable support.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

April 29, 2021

Wonderful functionality which provides options that I couldn’t get elsewhere. This has allowed me to set up my options just the way I want. While I have had a few small problems with setup, support has been VERY helpful. They are fast and efficient at resolving problems and genuinely seem happy to help. Edit: As I wanted more customisation than the settings give, I contacted them again and they sorted them all for me. I continue to be very impressed with their dedication.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options app, and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!