All reviews

Rating Breakdown

  • 5
    86% (1,610 ratings)
  • 4
    6% (109 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

March 17, 2021

Wow this app has some fantastic free options, I am blown away! As a very small business it is so challenging finding apps I need without the large price tag. Easy set up and so many options

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience! If you face any issues with Shopify, feel free to reach out to us for professional help.

5 / 5 Share

April 15, 2022

I use this app to add more options for my customizable products. The team does incredibly well to cater to all of my requests (especially Nisha!) and resolved issues with my store really quickly. Overall amazing!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options!

5 / 5 Share

March 13, 2021

Excellent app and fantastic support! Enabled me to provide product options that I couldn't achieve with other apps, and the solution is elegant too. Highly recommend.

Using app

Almost 3 years

Total reviews

7

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

March 10, 2021

I used this app to help me add additional product options to my page. The team were extremely helpful and quick to respond, would highly recommend.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words!

5 / 5 Share

March 5, 2021

impressed by the fast support and they have excellent customer service skills which is a bonus. They helped set everything up -hardly had to do anything to get it going.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

March 4, 2021

I cannot thank you enough for the support, they help install the app and they fix all the issues that I was facing. Love your work and your support!

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

This review made our day! Thank you so much!

5 / 5 Share

March 4, 2021

I am far from a programmer & was extremely HOT about doing all of this Shopify & add-on apps, but the people at Hulk were sooooooooo helpful! Though nobody was available via phone (it takes too damn long over chat & email, issues that could be handled in 15 mins take DAYS to address & resolve, but I hear they're working on phone support, that'll be amazing...) despite that, they were super helpful, and got my app functioning! Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

You're absolutely right. We're working towards making our customer support available 24/7/365 via email, skype, and phone. Thank you for your patience! Have a great day ahead!

5 / 5 Share

March 3, 2021

These folks were right on top of our issue. Great service, even tho it wasn’t their problem. Still nice to know they are available and so fast! Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

March 2, 2021

Great app with easy setup! While I wish Shopify had this functionality out of the box, this app made it easy. I was able to add the product options easily and then inserted code snippets per instructions to get the selections to show up on packing slips. Hulk Apps support then stepped in and added the selections to all email notifications so now our customers can confirm their choices, and employees can see the details right from the order email. Future functionality suggestion: provide a way to link each of the selections to an underlying product for inventory tracking, sales metrics, etc. That would close the loop and make this app extraordinary. Overall, I'm thrilled with the performance of this app and impressed with Hulk Apps support. I'm using the free tier and they still took the time to help me tweak the setup and get it working the way I needed it to.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

March 2, 2021

Great app! Customer service is also fast and friendly as well. We are a sign company, so having the variations comes in handy.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

March 1, 2021

Excellent App and easy to use. Shopify doesn't allow enough variants, and this app solves that problem. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need any assistance as we are always standing by to help!

5 / 5 Share

March 1, 2021

Just what I need and quick, professional customer service. It creates a great experience for custom orders.

Store

Judda

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! If you wish to, you can also visit our website to see the range of services we have to offer our merchants! Best of luck with your business! We look forward to seeing you!

5 / 5 Share

Feb. 26, 2021

We have used this app to apply quite complex personalisation options to our physical and virtual products. We have found the customer service team very responsive and helpful with all of our queries. They have been particularly good at helping us with liquid code that we are struggling with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Feb. 24, 2021

Great app and great support. Always willing to help and always get whatever problem I have resolved quickly. I have changed themes a couple of times and they always get me up and running quickly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your patience, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Feb. 23, 2021

The free plan is available and provides required features with it. Easy and fun to use application. would recommend this app.

Store

Butter

Using app

10 months

Total reviews

10

Average rating

4.1

Developer Reply

The app looks great on your store! Thanks so much for the review. We hope you continue using us forever.

5 / 5 Share

Feb. 22, 2021

This Hulk app was simple to set up and useful to our site. Customer service is very prompt and helpful.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much and best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Feb. 19, 2021

Love this app! It provides all the variations I needed for my products. I reached out to support for assistance with installation and they couldn't have been more helpful, they had everything sorted out within a few hours. Highly recommend this app.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our customer support team was able to help you out with getting the Product Options app installed properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Feb. 19, 2021

This is a very powerful software, providing me with the best functionality. My template cannot be displayed when using the option fee increase function. By contacting your customer service, the problem was quickly solved. Thanks for your friendly customer service.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

Feb. 18, 2021

Besides providing the functionality I need, the support team also resolved an error I could not have done myself! Perfect!

Using app

About 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Thank you for your kind words, and please let us know if you need any help, we'll be happy to assist you anytime :-)

5 / 5 Share

Feb. 17, 2021

I love that I can provide my customers with so many variant options without having to create another product. Set up is super easy to use. I recently updated my theme and had an issue with one of the options not functioning properly. Manoj was able to quickly help me fix the issue. Couldn't be happier with this app!

Store

MI & FI

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see you happy! We're glad Manoj was able to help you out with getting Product Options installed and stylized properly for you. Thank you so much!