All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

March 4, 2021

I am far from a programmer & was extremely HOT about doing all of this Shopify & add-on apps, but the people at Hulk were sooooooooo helpful! Though nobody was available via phone (it takes too damn long over chat & email, issues that could be handled in 15 mins take DAYS to address & resolve, but I hear they're working on phone support, that'll be amazing...) despite that, they were super helpful, and got my app functioning! Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

You're absolutely right. We're working towards making our customer support available 24/7/365 via email, skype, and phone. Thank you for your patience! Have a great day ahead!

5 / 5 Share

March 3, 2021

These folks were right on top of our issue. Great service, even tho it wasn’t their problem. Still nice to know they are available and so fast! Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

March 2, 2021

Great app with easy setup! While I wish Shopify had this functionality out of the box, this app made it easy. I was able to add the product options easily and then inserted code snippets per instructions to get the selections to show up on packing slips. Hulk Apps support then stepped in and added the selections to all email notifications so now our customers can confirm their choices, and employees can see the details right from the order email. Future functionality suggestion: provide a way to link each of the selections to an underlying product for inventory tracking, sales metrics, etc. That would close the loop and make this app extraordinary. Overall, I'm thrilled with the performance of this app and impressed with Hulk Apps support. I'm using the free tier and they still took the time to help me tweak the setup and get it working the way I needed it to.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

March 2, 2021

Great app! Customer service is also fast and friendly as well. We are a sign company, so having the variations comes in handy.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

March 1, 2021

Excellent App and easy to use. Shopify doesn't allow enough variants, and this app solves that problem. Thank you!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need any assistance as we are always standing by to help!

5 / 5 Share

March 1, 2021

Just what I need and quick, professional customer service. It creates a great experience for custom orders.

Store

Judda

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! If you wish to, you can also visit our website to see the range of services we have to offer our merchants! Best of luck with your business! We look forward to seeing you!

5 / 5 Share

Feb. 26, 2021

We have used this app to apply quite complex personalisation options to our physical and virtual products. We have found the customer service team very responsive and helpful with all of our queries. They have been particularly good at helping us with liquid code that we are struggling with.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Feb. 24, 2021

Great app and great support. Always willing to help and always get whatever problem I have resolved quickly. I have changed themes a couple of times and they always get me up and running quickly

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your patience, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Feb. 23, 2021

The free plan is available and provides required features with it. Easy and fun to use application. would recommend this app.

Store

Butter

Using app

10 months

Total reviews

10

Average rating

4.1

Developer Reply

The app looks great on your store! Thanks so much for the review. We hope you continue using us forever.

5 / 5 Share

Feb. 22, 2021

This Hulk app was simple to set up and useful to our site. Customer service is very prompt and helpful.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much and best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Feb. 19, 2021

Love this app! It provides all the variations I needed for my products. I reached out to support for assistance with installation and they couldn't have been more helpful, they had everything sorted out within a few hours. Highly recommend this app.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our customer support team was able to help you out with getting the Product Options app installed properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Feb. 19, 2021

This is a very powerful software, providing me with the best functionality. My template cannot be displayed when using the option fee increase function. By contacting your customer service, the problem was quickly solved. Thanks for your friendly customer service.

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

Feb. 18, 2021

Besides providing the functionality I need, the support team also resolved an error I could not have done myself! Perfect!

Using app

About 1 year

Total reviews

11

Average rating

4.6

Developer Reply

Thank you for your kind words, and please let us know if you need any help, we'll be happy to assist you anytime :-)

5 / 5 Share

Feb. 17, 2021

I love that I can provide my customers with so many variant options without having to create another product. Set up is super easy to use. I recently updated my theme and had an issue with one of the options not functioning properly. Manoj was able to quickly help me fix the issue. Couldn't be happier with this app!

Store

MI & FI

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're so happy to see you happy! We're glad Manoj was able to help you out with getting Product Options installed and stylized properly for you. Thank you so much!

5 / 5 Share

Feb. 17, 2021

The developer of this app has been so helpful in getting this app up and running in our store. They have been very attentive to my questions and requests and are truly a pleasure to work with.

Using app

Over 2 years

Total reviews

10

Average rating

4.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Feb. 17, 2021

Great Support Team and Very handy app for all types of option requirements. Easy to set up and ready to go.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review. :-)

5 / 5 Share

Feb. 12, 2021

O plugin é leve e bastante intuitivo. Possui excelentes funcionalidades na versão FREE, porém não consigo exibir as opções nas paginas de produtos, retorna o seguinte erro: Check here that your SET options have not been created. Do not argue that your SET options have not been created. Feel free to reach out to our support team with your concerns, we would like to make things work just right for you.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Feb. 12, 2021

HulkApps provides fast, quality service — the Infinite Product Options app is very beneficial to offering our customized products. :)

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review.

5 / 5 Share

Feb. 12, 2021

We offer various gift wrap options and handwritten cards which I wanted customers to be able to add to their order. Having tried several apps, finally this is the one! It took a little bit of time to figure out how the app worked (I found the FAQ section of their website more useful than the basic guides) but whenever I got stuck the support was excellent. They very quickly responded to all my questions and always found solutions. Really happy!

Using app

2 days

Total reviews

7

Average rating

5.0

Developer Reply

We're thrilled to hear you found our Hulk Product Options app fulfilling your needs! We understand that there might be a learning curve with new features initially, and we appreciate your perseverance. Our team continues to work towards making all resources more intuitive for a smoother user experience. It's fantastic to know our support team was there for you when you needed assistance. We always take pride in providing efficient solutions and prompt responses, so hearing your kind words is indeed rewarding. Your experience, especially your satisfaction with our support team, truly brightens the day for all of us here at HulkApps. Thank you so much for your fantastic review and for choosing our app. We're delighted to be a part of your business journey and will continue to strive to serve you better. Let us know anytime if you need more help or have feedback for us! Best Regards, HulkApps Team

5 / 5 Share

Feb. 12, 2021

I used this app to add sizing options for products that had too many colors to add as variables through Shopify. Highly recommend, the support team was very quick to help install the app into my store's code and it works perfectly for my purposes!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.