All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Feb. 12, 2021

I make custom embroidered pieces and this app allows me provide all the many different option my customers can choose from. I can use swatches, drop downs, radio buttons, text boxes, customers can even upload images. It’s amazing and looks really good too. The two times I reached out for support I received prompt care, top notch customer service and resolutions. I highly recommend this app!

Using app

25 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are truly grateful!

5 / 5 Share

Feb. 11, 2021

The service was quite simply Spectacular. If only every interaction was as charming, thorough, helpful and professional as with Hulk agent, SANJAYSINH PARMAR!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and indeed, Sanjay is one of our great specialists!

5 / 5 Share

Feb. 8, 2021

After trying 5 different product customization apps, I finally found this one. Exactly what I needed for my store with easy to use functionality. Also, they provided fast support when I needed formatting assistance. Highly recommend!

Using app

About 2 years

Total reviews

9

Average rating

4.7

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

5 / 5 Share

Feb. 8, 2021

Muy buena aplicación para poner añadir opciones de personalización a tus productos. El servicio técnico muy bueno y profesional, de lo mejor que vas a encontrar en Shopify para la personalización y para añadir variantes a tus productos.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Sept. 19, 2023

Smiljan is a beast! He handled my issues and fixed them within 5 mins. 10/10

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from Sanjay and our awesome support team.

5 / 5 Share

Feb. 4, 2021

I used this app to add a simple gifting option on my website. Although I've only used very basic features of the app I reached out for some help on customising the app and had an immediate answer. I didn't expect to have such a swift and positive response to my request so I'm really pleased I chose to use this app over all the rest!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We also have customization services for gift subscription functions. If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

5 / 5 Share

May 12, 2021

Easy to use once installed correctly. Only issue is sometimes it fails to upload pictures but customer service was really helpful in fixing the issue.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Feb. 19, 2021

So far so good. Customer service is very polite and responded very quickly to my email and fixed my issues, which was due to the Theme in my store. NISHA and SANJAYSINH were very patient and proffesional.

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in sales while using Product Options!

5 / 5 Share

Jan. 30, 2021

Amazing customer service from Abhilasha Pancholi. Highly recommend. This app has allowed my customers to add their personalisation options with ease when adding an item to their cart.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from Abhilasha, one of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 27, 2021

This app is really great! I am loving it. The customer support was excellent and they responded quickly. Thank you very much.

Using app

About 24 hours

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Jan. 26, 2021

Excellent app! Does exactly what I was looking for and super easy to use! Great customer service, took care of my request within hours. Highly recommend this app and developer.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Jan. 26, 2021

I have enjoyed using this app. It's awesome at it's function and very customizable. Easy to use and configure. And the customer support is impeccable! Very fast. Thank you.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 22, 2021

Es exactamente lo que necesitaba, es sencilla y rápida, cumple perfectamente con su función, ¡excelente aplicación!. Recomendada al 100%

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much!

5 / 5 Share

March 27, 2024

This review is for Product Options. As a novice with the apps I needed a little help and Adis to the rescue, thank you for your help today, make a challenging thing easy woohoo... Great support nothing to much trouble. Hulk to my rescue I have trouble installing code, so I leave it to the professionals, within a couple of days Heena from Hulk had sorted the code for me and even done a little video. Service and Support are so helpful, nothing to much trouble. Thank you Hulk.

Using app

2 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options. It requires a little extra love to get the code implemented properly and we're glad that you were able to get an awesome experience from our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 21, 2021

I had difficulties to set up the app, then I contacted the support, who solved it without my help in only 2 days. Support means they work for you and you don't have to follow their explanation. Otherways amazing app!

Store

Biodise

Using app

23 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Jan. 21, 2021

J'ai utilisé cette application pour des produits personnalisés. l'application est top, et je tiens a souligner le professionnalisme de votre équipe qui m'ont beaucoup aidé ! Le seul bémol, serait que la Prévisualisation du résultat n'est pas possible, je pense que si cela était possible, la satisfaction serait encore meilleure, merci

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. :)

5 / 5 Share

Jan. 20, 2021

Great App, great service. We used this app to charge additional prices for value added services on top of product prices. Our sales went up after we installed it. We are very happy with the result. HulkApps support team was helpful in configuring it for our new theme.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Jan. 19, 2021

This app has been great! I really needed an app with conditional logic and this one works wonders while being within a great price range. The staff is always super helpful and very quick to respond to my messages. They have never hesitated to help or answer my questions. Highly recommend this product and this company!!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Jan. 18, 2021

Great App, great service. We used this app to charge additional prices for value added services on top of product prices. Support team was very helpful in configuring it.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

Jan. 17, 2021

Muy buena aplicación y excelente servicio de atención al cliente. Utilizamos en estos momentos la versión gratuita y cubre nuestras necesidades y cuando hemos necesitado algo, nos han atendido y solucionado los problemas muy rápido.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!