All reviews

Rating Breakdown

  • 5
    86% (959 ratings)
  • 4
    6% (63 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (15 ratings)
  • 1
    6% (63 ratings)

Reviews with Text

  • 98% (1,086)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2020

I am a 100% newbie, have never even seen "codes" before, let alone know how to edit them or know what they are used for, but THESE PEOPLE!! Are amazing, they helped me at my every request. They did my coding for me, AND MORE! I am so pleased with the service from HulkApps!!! (Once I figured out what I was doing) The app is fairly easy to navigate and set up, even for a newbie ;) Thank you Hulk Team for making this so smooth for me!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Feb. 7, 2020

I have some issues with the application on my orders but I contact them and they were fast to help me with the problem. Thank you

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We're are glad that our customer service team was able to resolve all your issues! We appreciate the kind words about our support. :-)

5 / 5 Share

Feb. 2, 2020

Really good app! And great customer service too. The options display nicely on the website too and you can also customise the look.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving the simple features in our app! We're glad you could customize the table to match your theme. You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

5 / 5 Share

Jan. 31, 2020

Just what we needed! After a couple of issues with our theme, they were more than helpful to inspect our issue and fix it quickly! Probably the fastest development/support team we've ever worked with.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 30, 2020

very efficient and always on time to help and very professional too, had a few hiccup with the discount code, sent them a message & issue was done before i could even followup with them

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options App, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 29, 2020

App is very useful for adding custom options. We sell spirit wear so giving people the ability to customize and items with names and numbers is great. This app makes it very easy to offer many options and charge for them.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! The app looks great on your store! Thanks so much for the review. We look forward to seeing your continued success. :)

5 / 5 Share

Jan. 29, 2020

The apps is quite easy to use once you get a hand of it. The support team is extremely efficient on solutions providing. Great app.

Using app

7 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Jan. 27, 2020

The team is quick and efficient to solve problems ..................................................

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Jan. 24, 2020

I'm writing this review based solely on the support received with the app, it's installation and it's configuration. We are still in the evaluation period so do not yet know if we will be going ahead - but have great confidence that if we do use the app on our store we will be confident to do so with the extremely high quality of support services available to us from the people at Hulk/apps.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your support, we greatly appreciate it. Your feedback will help us get better, so looking forward to knowing your thoughts! And you know where to find us if you need any assistance!

5 / 5 Share

Jan. 22, 2020

I have received my first order through customization options from this app a few days ago... I did, however, lose 25$ of revenue from that order because the added options from this app didn't count towards the final price. The problem was in my store cart, buyers could click on the PayPal button for fast checkout, essentially skipping the checkout page. The checkout page is important for this app, however, its where the addon prices get added to the total price. I contacted support and they helped me by editing the HTML code for me and removed that paypal button. Buyers can still pay by paypal, but it takes them one more mouse click, which is fine for me. I need the customizations badly and this app provides just that... You can check it in action at www.outofmarbles.com if you want. Anyways, keep up the good work and I heard there is new feature coming soon where we will be able to have images instead of bullet points :)

Using app

About 2 months

Total reviews

5

Average rating

4.8

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're glad our team was able to help you out with getting Product Options installed and stylized properly. :-) You heard it right! Lots of cool stuff coming your way in 2020! Not just apps, we have more to offer ;) The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-) Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Jan. 20, 2020

So far this has been a life saver for customizing products. Very straight forward to use and it's free. Thanks

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, thank you for the fantastic 5-star rating! We're delighted to hear that our Hulk Product Options app is proving to be a lifesaver for you. It's great to see you're finding it straight forward to use and the fact that it's free must be an additional bonus. Your supportive comments help us to keep moving forward and improving, so we really appreciate your feedback. Best wishes from the HulkApps Team!

5 / 5 Share

Jan. 20, 2020

After some emails back and forth these guys made it happen. Now we can finally sell hair extensions bundles with the proper price. Thanks for the hard work those last few days to make it happen. We really appreciate all you guys effort. Sincerely, Hair Queen LA Digital Team www.hairqueenla.com

Using app

23 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi There, We are sorry to hear that you lost out on sales due to the loss of communication. Our team has been trying to reach you through emails but they seem to be getting spammed or blocked by your server. We have tried to fix this situation and configured the app with your store's Prestige theme. Again, we are sorry for your loss. We would appreciate if you would contact our customer support team by responding to the latest ticket, or, reach out to me directly on [email protected] ASAP. Looking forward to hearing back from you!

5 / 5 Share

Aug. 12, 2021

Update- still going strong with Hulk Apps infinite options! Perfect for updating the new layout of my store! The customer service helped with a glitch ( operator error ) with extremely fast response and complete resolution within a few hours! After struggling with design layout for my custom apparel/gift shop where each design is basically personalized.. I was nearly ready to throw in the towel and give up until i found this app! Within a short amount of time, i was creating options, sets, conditions and able to offer infinite amount of options for each product! I have not reopened my shop, as I only added this app last week, but I am set to reopen tomorrow and cannot wait to get customer feedback on their opinion on the easy ordering experience they will have!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing us. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out, we'll help you build the Shopify store of your dreams! We appreciate the kind words. :-)

5 / 5 Share

Jan. 1, 2020

Wow, I had an issue with my theme, as the app was not installing correctly and I don;'t know code, so I contacted there team, and MY GOD, there support emailing team is WONDERFUL, replied within few hours even during holidays, and they simply had me give there developers limited access and they fixed it right away. Now I'm working so MUCH BETTER in my business and sales and everything is now increase because of this little thing. I really appreciate the speediness and support from you guys, I'm super grateful that even in the FREE VERSION you can get SO MUCH out of this app.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are so grateful for your kind words; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing your continued success.

5 / 5 Share

Dec. 31, 2019

Great app and amazing support. Submitted a request to install this app on my new theme and the Hulk Apps team had it fixed within an hour or my email, with screenshots showing the app was working as intended.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to have you a part of our Hulk family. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Dec. 19, 2019

I used this app to help me generate over 200k in revenue from product options within a year and the best part is that it was free! Definitely considering upgrading.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We appreciate your support :) This app is a must-have in all e-commerce stores and we're glad you've been achieving your revenue goals utilizing the features in this app. We encourage you to upgrade our app to unlock some seriously amazing features in this app. We are also going to organize Ajax cart functionality very son for our merchants, and many more things that our app will be able to support next year. We can't wait to share them with you guys! If you need any help in setting up your store after subscribing to our Pro-version, don't hesitate to reach out to us. Our team will be glad to assist you! Cheers!

5 / 5 Share

Dec. 18, 2019

Infinite Product Options is getting better all the time. The Hulk team is super responsive to constructive feedback and aim to make Infinite Product Options the fastest, most flexible Product Options app on the Shopify market. The ability of to import options through a spreadsheet is incredibly powerful. The customer service from Amit and the rest of the team is superb.

Store

Fantoga

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our [name] app! We love the bulk import feature and are glad you've been utilizing it. :-) Thanks so much for the kind words! we're very happy to hear that you were able to get an awesome experience from Amit & team! YYour feedback helps us get better, and we really appreciate it. Please let us know if we can help with anything else!

5 / 5 Share

July 7, 2023

I love this app! I use it since years and I'm super happy with it. Easy to work with. I didn't have any problems since day 1. Today I had a special imagination about the look and handling of the swatches in my shop and hey, Adna did a wonderful job!!! Better than expected! Fast and pefect! Thanks a lot!

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We're glad our team was responsive and helped you solve your problem in no time! We agree that it's very easy to configure wonderful options to your products. Please reach out if you need any other assistance!

5 / 5 Share

Dec. 11, 2019

We just moved to Shopify, and revamped our entire eCommerce site. Two important features we required were the use of color swatches, and file uploads. Infinite Product Options made these two requirements extremely easy to implement. We had half a dozen enhancements we wanted to see, and they implemented them and turned them around in no time.

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app! We love our color swatch and file upload features, and are glad you've been utilizing it. :-) You can always reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

5 / 5 Share

Dec. 9, 2019

We use the app to create a custom product that can be comprised of 5 different flavors with 25 different options. Shopify doesn't allow too many variants per product so we were successfully able to include 125 variants. Support is great and quick at responding to any questions or bugs.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in sales while using Product Options!