All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Jan. 16, 2021

I'm very new in al of this, starting a store and all of that. But even with the free version of infinite product the helpdesk is very fast, kind and helpfull!! They helped me right away! Very happy with this app

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review. You can also reach out to our support team if you ever need any help - they're always willing to help! :-)

5 / 5 Share

Jan. 15, 2021

I use this app to set up product options and love it. I am new to shopify and still getting my skills up to speed. HulkApps support is fast effective and patient.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out with Product Options app. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Jan. 13, 2021

keep it going HulkApps! Super-quick and responsive and extremely patient they were really kind and helpful - totally recommend them.

Using app

3 days

Total reviews

5

Average rating

4.2

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Jan. 11, 2021

Excellent functionality and service even though I have the free version I received all the help from the support team. It allows you to have a lot of variants and a simple and effective way to control them. Also additional development of updating the unit price with the variants selected was made without any cost. Thanks!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Jan. 9, 2021

Being new to Shopify I am so appreciative for Amit's prompt and helpful assistance with getting this wonderful app up and running for me. This app was used for swatches! Thank you.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Amit was able to help you out with getting Infinte Product Options installed and stylized properly for your store.:-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Jan. 8, 2021

Great support, got a response and genuine help within a few hours. Awesome work, keep it going HulkApps!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving our prompt support service.

5 / 5 Share

Jan. 8, 2021

Very helpfull app, many option to inlcude to your products, and a very very good cosumer service, really appreciate your help

Using app

About 1 year

Total reviews

4

Average rating

3.8

Developer Reply

The product options app looks great on your store! We're so glad to hear you're loving the app. If you wish to, you can also visit our website to see the range of services we have to offer our merchants!

5 / 5 Share

Jan. 6, 2021

Good level of customer service, they are very responsive, we had an issue with options at checkout and they fix it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

July 8, 2021

Hulk Apps were very helpful when we were switching to a new website theme. Fast service polite and reliable.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our Merchant Success Team was able to help you out with getting Product Options installed and stylized properly so that it was looking amazing. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Jan. 6, 2021

I had difficulty with getting the products to add to card with the new options added. I contacted customer services and they helped me fix the problem. Thank you

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Jan. 3, 2021

I give them more that 5 stars rating, their apps are really helpful, and the customer service is more that great, i really like the guy on Skype, he is always online and helps me with all of my things and questions. I needed something from him real quick so i called him without letting him know, and he answered in a couple of seconds and i was able to share screen with him. I am really happy with them, keep it up gentlemen

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

We're absolutely thrilled to hear your high praise, thank you! We're glad that our apps are serving you well and that our customer service, especially through Skype, has been reliable and helpful for you. Your words of appreciation boost our morale and make all the hard work worth it. We will definitely strive to keep up this level of service. We're here for you whenever you need help. Thank you again for this fantastic 5-star review. Best wishes, The HulkApps Team

5 / 5 Share

May 6, 2021

Fantastic app, integrates perfectly with our website, and plays nice with the dimensional shipping app that we have installed as well! We were looking for an app that only creates customizable cart-level charges, and fees. Very responsive support staff, and willing/able to assist with any issues that come up!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

This review made our day! We are so glad to hear you're loving the app. You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

5 / 5 Share

Jan. 1, 2021

This App is perfect for my store. The user interface is really intuitive (especially for a new user), no need for instructions! It is reliable and does everything it is intended to do. Thank you HulkApps for this awesome product. I'm on the Pro Plan. I have to mention that their customer service and technical support is excellent too. I would highly recommend this App!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options PRO!

5 / 5 Share

Jan. 1, 2021

I am using this app to add options to my products, like warranty and white glove delivery, so I don't have to make another variant for it, so it won't mess up the inventory and google ads. It works wonders! The best part is that it is free! And the support I got from the developer was amazing! I had problems installing the app, it didn't show up properly on my product pages due to my theme, I reached out to them, and they actually had someone install it for me! And that all was for free!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your increase in average orders while using Product Options!

5 / 5 Share

Dec. 29, 2020

I'm on the free plan and the supporting team is extremely helpful!! Everything is working very nicely. The best part is it support discount code within the app even though this app uses draft order function to enable add-on prices. Very recommended to anyone new to shopify!

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Dec. 28, 2020

Great product! After comparing many product options APPs, I decided to use this one for my store. I am impressed by the service as well, quick response, and resolved my issue in one hour. Amazing!

Using app

About 18 hours

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Feb. 15, 2021

Perfect Team! デフォルトの設定では自分のサイトではうまく表示されませんでしたが。サポートに連絡するとすぐに開発会社のテクニカル部が対応してくれました。日本円での表示も小数点以下が含まれていたため、小数点以下を非表示にしてもらいました。無料プランでの使用なのにカスタマーサービスは迅速に返事をしてくれて大変良い対応でした。素晴らしいアプリ開発会社だと思います。 The default settings didn't show the option well on my site, though. I contacted support and the technical department of the development company immediately took care of it. The display in Japanese yen also contained a decimal point, so I asked them to hide the decimal point. Even though I was using the free plan, customer service was very good, responding quickly. I think this is a great app development company.

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your detailed experience with us! We're thrilled to hear that our technical department was able to quickly assist you with your concerns and enhance your experience with our free plan. Your words truly mean a lot to our team. Feedback like yours motivates us to work hard and continuously enhance our app's performance. We promise to continue delivering excellent customer service. Thank you once again for recognising our efforts and calling us a great app development company. It's our pleasure to be part of your business journey. Best regards, The HulkApps Team

5 / 5 Share

Dec. 23, 2020

I am very satisfied! At first, I was a bit sceptical since I wasn't able to properly install the app. However, the support team offered immediate help and also quickly responded to follow-up questions I had. And they even have a free plan!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Dec. 23, 2020

Great app, great developers! Whenever I had a problem, I got a solution in a short time. Their support is incredible. I was tired of solving problems by reading long texts on my own. You are very welcome! Thank you HulkApps.

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Dec. 21, 2020

I had an issue setting up the app initially, but the support was amazing. I highly recommend this app.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our team was able to help you out with getting the app configured for your store. Best of luck with your business! We look forward to seeing your continued success.