Hulk Product Options
The Hulk Product Options App
Rating
4.7
feedback
1,877
chart
#1,052
All reviews
Rating Breakdown
Nov. 12, 2020
Brilliant app, I would highly recommend if you need to add alot of variants to your products and alot of different options to choose from. Excellent and prompt customer service too, I always get an email back within a few hours
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Please reach out if you need any other assistance!
Nov. 11, 2020
Our store has tried several other product option apps. This works the best for us. Very helpful support.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Feel free to contact us whenever as we are always standing by to help.
Nov. 11, 2020
Great app for product customizations. It was simple to set up and the customer service was quick to help when I had questions and modifications I wanted to make. They even made the text size responsive for me when I needed it. Definitely recommend.
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Oct. 25, 2020
Shopify has 100 variant limit which seems like a lot but is quickly reached if you have a product that has a lot of customizable options, so this Infinite Options app was such a lifesaver! Even better--I wasn't able to figure out how to integrate it with our site, and the customer service team responded in like 10 minutes! They got everything working exactly the way we needed and we couldn't be more satisfied. We're currently on the basic (free) plan because it suits our needs, and are so grateful to the Infinite Options team for servicing us with so much urgency and consideration despite us not yet being paying customers *prayer hands emoji*. 5+ stars!!!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Oct. 24, 2020
While I'm still building my site, I am confident that this app is the solution I need to offer variations on my custom jewelry and gifts that may include an add on up charge. The customer service at HulkApps has been stellar. Amit got back to me right away when I had an issue. Other developers also responded quickly and efficiently to my queries. I am excited to keep building my online store now that I have the right tool.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!
Oct. 23, 2020
This app is perfect! I make custom products so its necessary to add options like material color, size, reverse engraving, hardware color and more. I had been using this on a standard theme and recently switched to a premium theme where this app was not supported and could not be integrated into that theme. I contacted the theme developer and they were unable to help. As soon as I contacted Hulkapps about integrating into this theme, they were working on it for me immediately. After a short time they were successful in doing so!! This app is perfect for adding options but what makes it even better is their customer support. Very happy with them and their apps!
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!
Oct. 23, 2020
The app did exactly what we needed it to do. Our product involves a lot of customization and we needed to be able to have customers submit photos as well as written descriptions. The set up was very easy, I was able to follow the instructions easily. What really blew me away was the customer service. Once I set up the app, I submitted a test order and not all of the options were showing up. I messaged support and they responded within a few hours. My issue was resolved quickly. I would definitely recommend to others.
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Oct. 22, 2020
The app works great but above that, the customer service is excellent. Contacted them about installation and within 1 day everything was working great. I appreciate service like this!
Thank you so much for taking the time to leave us this amazing review. We're eternally grateful!
Oct. 22, 2020
The customer service is very great! They teach us step by step and solve the issues. Will definitely use this app always :) Thanks for Nisha - the one who has helped me patiently! She is very smart and kind :)
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from Nisha! If you face any issues with Shopify, feel free to reach out to us for professional help!
Oct. 22, 2020
I have now tried several customization apps and this was the only one that was both easy enough to use and very versatile. Great work!
Thank you so much! We're so pleased to hear this from you. :-) Please let us know if you need any assistance, we're always standing by to support you! Have a beautiful day!
Oct. 21, 2020
Amazing support. Great app too. Couldn't find anything else that works this well. Very happy with the functionality.
Using app
4 months
Total reviews
1
Average rating
5.0
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our app specialists were able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme code. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you need anything else! Best of luck!
Oct. 21, 2020
Would highly recommend this app. Customer service is very helpful and offers great tech support for set up. Example on our store: https://shopcottoncandy.com/products/cotton-candy-clear-bag-w-custom-sticker-1-oz
The app looks great on your store! Thanks so much for the review, and for allowing others to see how it looks by linking your website. :-)
Oct. 21, 2020
Very good app! very good support! Highly recommend for products with option selectors. They provide a free and paid app.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Product Options app! We're so glad to hear that you've got awesome support from our team - they're willing to help however they can! :-) Best of luck!
Oct. 20, 2020
thanks it is the best app i used。i can use custom my products option and other.that what i find it !
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Oct. 20, 2020
This was the 4th app I had downloaded and it did exactly what I was looking for. The support team were very helpful and patient with me, especially Khushbu. Great job and even followed up once app was all set up as I wanted. Thank you hulkapps, I'm very happy with your app and your service :)
Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're glad that Khushbu was able to get our app installed and stylized properly for you! Please let us know if you need anything else! We are always standing by to help. :)
Oct. 19, 2020
So far so good! I used the app and paid for developer help to set up custom product ordering on my site. There was good communication with the developers and I got exactly what I wanted in a timely fashion. Thank you
Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)
Oct. 19, 2020
Great app took me a couple of hours to figure it out because l am a visual learner and there was no videos with instructions to help but otherwise it's great
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that you were able to figure it out accurately. We appreciate the kind words about our app. :-) Feel free to contact us whenever as we are always standing by to help. Reach out on [email protected]
Oct. 19, 2020
A lot of different options are possible with this app. The customer service is also good they respond within hours! I would definitely recommend this app!
This review made our day! Thanks a lot! :-)
Oct. 17, 2020
The customers services is excellent. Priyanka helped me tune the app to my needs and we really enjoy the service.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
Oct. 16, 2020
After installing and using the free trial period on at least 5 other apps, I am thrilled to have found Infinite Product Options (IPO). Instead of selling a shirt with a design, I sell the designs, and let the client chose which shirt she wants, color, size, and any customization needed. All those other apps looked like they would do what I needed, but all that time was wasted. One company even uninstalled my app while I was still trying to get it to work. One company took 24 hours to answer even the tiniest question and my trial period ended without getting anything resolved. One company had an auto response "we cannot understand what you mean by...". Talk about frustrating! However, my experience with HULK has been wonderful. They understand English, they reply promptly, and they have been polite and professional. AND on top of that, IPO does EXACTLY what I need it to do!!!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.