All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Nov. 23, 2020

Great service. We had an issue with the configuration but their customer service fix it in a couple of days. Really fantastic app.

Store

Bavalu

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We've got some top-notch customer support here at HulkApps, and we're very happy to hear that you were able to get some assistance from our awesome support team! Cheers!

5 / 5 Share

Nov. 22, 2020

I used this app to help me with my first store. I emailed them to help me with what I had a vision of and they answered quickly and continued helping me make changes. I will definitely continue using them!

Store

oboozi

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Nov. 21, 2020

I am currently using the app to propose customized products and I am super happy with it!! Best app I found on the App Store for personalized products and if you have any issue, the support team is soooo kind, friendly and super reactive. Just thanks to them and do not hesitate to give the app a try, you won’t regret it!

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, we are so grateful for your kind words. We always offer free installations for merchants because we love getting this app installed properly. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!

5 / 5 Share

Nov. 20, 2020

Exately what I was looking for! The support is excellent and very fast too. Thus in the overall package a very good app :)

Using app

29 days

Total reviews

16

Average rating

4.9

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Nov. 20, 2020

This is a great app, simple to use and the support is great. I would recommend using infinite product options.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Nov. 20, 2020

very nice app easy to install and very smooth user interface. helped with the purpose for which it was installed.recommended

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Nov. 19, 2020

Great app! It's Very helpful and it Works well. Recommended . Thank you for support team who helped me to install it.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

The app looks great on your store! Thanks so much for the review, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Nov. 19, 2020

Never in my life, I have experienced such a great service. Fast, good and kind. I would recommend this app to everyone.

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

This review made our day! Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Nov. 19, 2020

So far so great. The customer service is wonderful. They installed the app for me, helped me understand how it works, and answered all the questions I had right away and kept following up with me until I got what I needed, so thank you for that. It does indeed give infinite options for my product and lets me bundle those options together for whatever I need. It was a bit confusing to use in the beginning but since there is a very helpful and responsive customer service team, it was not an issue at all.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our experts were able to help you out with getting Product Options installed and stylized properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Nov. 19, 2020

Our product and industry relies heavily on customization. And....it is this customization and personalization which is so difficult to implement into shopify. For us, we needed the ability to charge a setup charge and trust me, this was a huge road block for many of the apps. But, with the HulkApp Infinite Product Option, it was not very difficult to implement. I will say that at times, using the app can be confusing as the implementation of more multiple options can be hard to understand and perform. They recently upgraded the app which made the work flow a lot easier but still not totally easy for an idiot like myself! That being said, their support is awesome and very quick. They work really hard to support you. Simply put..... HulkApps Support team ROCKS!!!!!! I look forward to working with HulkApps for a long time.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks again for your kind words. Feel free to contact us whenever as we are always standing by to help!

5 / 5 Share

Dec. 17, 2020

Infinite Product Options is straightforward to use once you understand how it works and the customer service has been outstanding. The changes I was making in the app were not reflected on my website, however Sanjay very quickly gave me a hand and sorted it for me. He then assisted in customising other items I needed help with. Easy and great! I requested further help from Abhilasha and service again was great!. His help was invaluable.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Nov. 17, 2020

Great app and AMAZING support <3 I hhighly recommend anyone who needs this functionality to use HULKapps and also check out their other apps as well.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review.

5 / 5 Share

Nov. 17, 2020

Amazing App. And the support team is awesome. I had issues with some code placement in my theme, but their support team solved it in few minutes. Highly recommend this plugin for product options. Best free plugin so far on the app store!!! :)

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day!

5 / 5 Share

Nov. 12, 2020

Brilliant app, I would highly recommend if you need to add alot of variants to your products and alot of different options to choose from. Excellent and prompt customer service too, I always get an email back within a few hours

Using app

17 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience. Please reach out if you need any other assistance!

5 / 5 Share

Nov. 11, 2020

Our store has tried several other product option apps. This works the best for us. Very helpful support.

Using app

8 months

Total reviews

12

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

Nov. 11, 2020

Great app for product customizations. It was simple to set up and the customer service was quick to help when I had questions and modifications I wanted to make. They even made the text size responsive for me when I needed it. Definitely recommend.

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your kind words, and please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

Oct. 25, 2020

Shopify has 100 variant limit which seems like a lot but is quickly reached if you have a product that has a lot of customizable options, so this Infinite Options app was such a lifesaver! Even better--I wasn't able to figure out how to integrate it with our site, and the customer service team responded in like 10 minutes! They got everything working exactly the way we needed and we couldn't be more satisfied. We're currently on the basic (free) plan because it suits our needs, and are so grateful to the Infinite Options team for servicing us with so much urgency and consideration despite us not yet being paying customers *prayer hands emoji*. 5+ stars!!!!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Oct. 24, 2020

While I'm still building my site, I am confident that this app is the solution I need to offer variations on my custom jewelry and gifts that may include an add on up charge. The customer service at HulkApps has been stellar. Amit got back to me right away when I had an issue. Other developers also responded quickly and efficiently to my queries. I am excited to keep building my online store now that I have the right tool.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Oct. 23, 2020

This app is perfect! I make custom products so its necessary to add options like material color, size, reverse engraving, hardware color and more. I had been using this on a standard theme and recently switched to a premium theme where this app was not supported and could not be integrated into that theme. I contacted the theme developer and they were unable to help. As soon as I contacted Hulkapps about integrating into this theme, they were working on it for me immediately. After a short time they were successful in doing so!! This app is perfect for adding options but what makes it even better is their customer support. Very happy with them and their apps!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to [app name], and love getting this app installed properly for our merchants. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! If you face any issues with Shopify, feel free to reach out to us for professional help!

5 / 5 Share

Oct. 23, 2020

The app did exactly what we needed it to do. Our product involves a lot of customization and we needed to be able to have customers submit photos as well as written descriptions. The set up was very easy, I was able to follow the instructions easily. What really blew me away was the customer service. Once I set up the app, I submitted a test order and not all of the options were showing up. I messaged support and they responded within a few hours. My issue was resolved quickly. I would definitely recommend to others.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.