All reviews

Rating Breakdown

  • 5
    86% (971 ratings)
  • 4
    6% (65 ratings)
  • 3
    1% (13 ratings)
  • 2
    1% (14 ratings)
  • 1
    6% (62 ratings)

Reviews with Text

  • 96% (1,078)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 2, 2018

We have struggled with the limits of standard variants/options Shopify provide but this app has solved these issue in the most effective way. The product is fantastic and the customer service outstanding. thank you

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Nov. 1, 2019

Excellent customer service and great support team. I'm very happy with the Hulk app. It allows our customers to add custom options and different variants on our products. I would highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 15, 2018

Super cool free app, to recommend!

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

Aug. 15, 2018

Does what it should and after you cross at second-level support you can actually get support!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Oct. 17, 2018

Great support team. My problem was resolved very quickly. I had many questions regarding the app, all of which were solved by a developper.

Using app

2 months

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Aug. 7, 2018

HulkApps was great to resolve a conflict on my site with product images not showing correctly after installing the custom product options. They jumped on board and resolved the issue and our pre-sale was able to continue on. Many thanks HulkApps for the great app and great service.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 1, 2018

Great customer service. Within 24hrs our issue was resolved without lengthy chats and without frustration.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words.We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!

5 / 5 Share

July 25, 2018

Excellent customer support, great app! Thank you!

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

July 25, 2018

Was looking for an app that could add an additional fee to a product if the customer wanted an add on feature. After installing the app, I set up the settings for the product I wanted. However, I ran into the issue with the theme integration. After following the manual integration, I found that my theme didn't have the same codes that where needed in order to get the app fully up and running. I contacted customer support who where nice and professional in their work. My ticket did need to be given to a developer to work on, but that even got resolved fast.

Using app

5 days

Total reviews

24

Average rating

4.9

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

July 17, 2018

I am testing this free app from past few days and it had met most of my requirements. I ran into issues during installation and few functionalities were not working fine with my theme. However the Hulk Support team stepped in and fixed the issues. I would highly recommend this app. Try this app before you pay for any other app.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

July 16, 2018

Excellent support for someone just trying out the free app trying to get it to work with our theme. If everything works out, I'd be happy to pay.

Using app

21 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it. Regarding further concern please reach on mentioned email [email protected]

5 / 5 Share

July 13, 2018

Really helpful, we had a slight spacing issue and they team helped us out! Thanks!

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

July 7, 2018

Great support, Fixed theme integration issue with time, Good APP.

Store

Coshdev

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

July 4, 2018

Great app. The only app I could find to add a simple add on option to my products in a simple way that would add an extra cost. the hulk team very kindly install it for me when I was having trouble and were really fast to get back to me with help. One very happy customer thanks so much

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

June 26, 2018

The only thing I don't like about this app is that I didn't find it sooner! It works WAY better than the product options app I used previously that I paid a monthly fee for - and this one is FREE. I haven't had any issues with it and it integrates nicely into my website. I had trouble figuring out how to install it, but they helped me and had it installed for me within a few days. I am so happy I found this app!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

June 26, 2018

I'm giving this app 5*s even though it wasn't the app I stuck with. Let me tell you why you should give this app ago. From what I've tried in the free product options apps this offers the most features that many paid apps offer. It was a little difficult to get my head around how the conditional options worked but once I become familiar it just made sense. I would have kept this app if I didn't have the js conflicts and theme dramas. Considering the apps Free!! Hulk Support was prompt and helped to fix many things that didn't mesh well with my theme. Much respect for the hulk team that worked hard solving many of the issues. The jquery conflicts with my theme, unfortunately, caused page errors on all my pages. :(

Using app

About 1 month

Total reviews

11

Average rating

4.9

Developer Reply

Thank you for your review. If you need further assistance feel free to reach on [email protected], we would be glad to assist you.

5 / 5 Share

June 8, 2018

I had an amazing experience with customer service, the perfect app for anyone who is not code savvy. It has a seamless integration to your existing theme as well.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

June 4, 2018

Excellent support team! I had a problem in installing the app but they responded quickly and fixed it fast. This free app is a great help to small online businesses like mine!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

June 4, 2018

Not sure how is this App is free. It is an amazing App and support is top notch. Thanks, guys.

Using app

6 days

Total reviews

12

Average rating

4.9

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

May 28, 2018

I have 3 stores and their customer support helped my install on them all. This thing works perfectly.

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.