All reviews

Rating Breakdown

  • 5
    86% (1,611 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

Aug. 20, 2020

I used the app to have custom options in my products. Reached out for support and got an excellent and quick response.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

Aug. 15, 2020

Pretty simple to setup. Going to be a game changer for transitioning my biz from mostly Etsy to mostly shopify.

Using app

About 12 hours

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Aug. 15, 2020

I asked and Hulk delivered. Super quick response and the team sorted out the problem before I explained what I needed them to fix. Really impressed with the communication too.

Store

Sieden

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Aug. 14, 2020

Works great and you can't beat the price on the pro plan. They provide the coding to help fix the discount box issue and it worked flawlessly. Great for shops who need to have strict inventory control but still want to provide their customers with customizable products. They make it very difficult for customers to delete the customization charges which is great. I'd definitely recommend handmade to order shops to use this app.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

March 12, 2022

The app is fantastic (probably not for the reasons you think) & the support is superb & totally warrants the monthly charge. Prior to installing this app, I never had considered how complicated managing product options would be. Due to this I underestimated how complex this process would be. However, this app is very well documented and very user friendly. The options are very well thought out & there is a lot of scope for users to greatly improve their store because of this. The plugin is tricky to install - this is worth noting. However after spending a couple of hours struggling I emailed support & to my surprise & delight, I was granted support within 2 hours. They took full ownership of my issue and within 8 hours had configured and installed the plugin. Brilliant customer care & I 100% recommend them.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much...We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Aug. 8, 2020

A really great app. The team is also great help and respond really quick. Really recommend this app

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

We're ecstatic to hear that you find our Hulk Product Options app beneficial and our team helpful. We strive to deliver efficient support, and your recognition encourages us tremendously. We're glad you'd recommend us, and we promise to continue delivering an excellent service. Your feedback plays a vital part in our continuous refinement. Thanks a lot! Best Regards, HulkApps Team

5 / 5 Share

Aug. 7, 2020

This app functions really well and is pretty easy to use. When I ran into difficulties the support team were AMAZING, I can't fault the service at all. When I'm looking for apps and themes in the future I will certainly be looking for hulkapps to use first. Don't be put off if the instructions look complicated because the team will help you every step of the way!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a solid review! We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) If you wish to, you can also visit our website to see the range of services we have to offer our merchants! Please let us know if we can help with anything else! We're always standing by to help. :-)

5 / 5 Share

Aug. 7, 2020

They do everything to bring your desired and possible business to the best place Great people THANK YOU

Store

FLKGL

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving our top-notch support team who go beyond their ways to help you build the store that you desire. Thank you once again!

5 / 5 Share

Aug. 4, 2020

Exactly what I was looking for! Took me a second to figure it out but it was very easy after that. I enjoy the fact that the free version has a lot of options. For a small business just starting out, it helps to be able to cut costs in some areas.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We try to keep most of our apps free so many merchants can at least give it a try. You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-) Have a good day ahead!

5 / 5 Share

Aug. 4, 2020

Trully a great app. Does the job, and the support team is amazing at solving problems, and getting things just as you want them. Even in the free plan, you have everything you need to make product options. Just what I was looking for. I extremly recomend this app!

Store

Nidore

Using app

About 2 years

Total reviews

5

Average rating

4.6

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. We're thrilled to see you happy!

5 / 5 Share

Aug. 2, 2020

This app solved exactly what I was needing to do, provide options for my customers. Also their customer service is TOP NOTCH!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

July 30, 2020

Great app! We just started using it. It adapted to our needs and the support team has been there 24/7 to solve our doubts and helping us achieve our goals. Recommended 100%

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Oct. 24, 2021

This is by far the best app Shopify has got ! It gives you the capability of uploading swatches, images, prices,...all in a clear and organized way to your customers. And such an easy app to use too...once you get the hang of it, which doesn't take long, it's actually fun to use ! My store looks professional and beautiful because of this app The customer service is excellent...at times you don't receive an immediate response because of the time difference...they are in India. At night you usually get a quick response, as is it daytime there then. All my issues and requests are were/are answered professionally and caringly. I am indeed very happy to have found this app and with my decision to go with it ! This app is invaluable for our art store The team at HULK is amazing....they are professional and most approachable, have stuck with us until we understood every detail and got it right, and they customized for our specific needs/requests. They are a hard working professional group of dedicated individuals who were/are with us every step of the way until we were completely satisfied. THANK YOU SO VERY MUCH to you Amit and the whole group ! ...will certainly be in touch if need further help...Good luck ! Update: My store is not open yet, but i'm working with this app non-stop in setting it up....and absolutely love it. It's also alot of fun to use once you get the hang of it....and works like magic in your website. Customer support is terrific....better to contact them in the night {wee morning hours} and the response is almost immediate. The team always fixes and adjust my website issues ....quickly, efficiently and very courteously...a pleasure to work with ...luv the way my store looks because of this app...so glad I chose you guys ...Thanks so much !

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Our staff will definitely be happy to read what you wrote. Please let us know if we can help with anything, our specialists are always standing by to assist you!

5 / 5 Share

July 28, 2020

I used this app to add gift wrapping options to my store, and also a combination of gift wrapping and image uploading for one product line, and also one product with a cheaper gift wrapping option. This app allows me to do all those things, exactly as I needed them to work, and it's free. I did have some problems - the customisation I wanted wasn't working and so support came in and fixed it for me. Then I did also have a problem with some conflict in javascript between the app and my theme which was having an impact on image selection on the product page. Despite these issues, I have still awarded 5 stars because these guys were responsive and helpful. Considering this is a free app, there was no delay in time frame for responses, and they worked until it was fixed.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! We're so glad you could get support from our specialists. Please let us know if you ever need any assistance! We're always standing by to help you!

5 / 5 Share

July 28, 2020

I used the app for custom messages on my products. Support is really quick and the whole team especially Deepa and Amit who I have been dealing with are super helpful and very patient. I highly recommend them and their apps. Regards Sam

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much, and please let us know if you need anything else! We are always standing by to help. :) Have a beautiful day! Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

July 24, 2020

I used this app to add required* custom fields to my product page before adding it to the cart. The team provided me with excellent response and customer service through the process. Quick turn around.

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Hi there, thank you for your kind words! Please don't hesitate to reach out to us if you ever need any help! Have a wonderful weekend!

5 / 5 Share

June 22, 2020

Great support which was quick and helpful and useful app, easy to set-up and manage, recommended.

Using app

About 2 months

Total reviews

8

Average rating

4.9

Developer Reply

Hi there! We appreciate you taking the time to leave us such a stellar 5-star review. It's fantastic to hear that you found our support helpful, and our app easy to set-up and manage! Your recommendation really means a lot to us. We aim to provide great service and it's motivating to know we're hitting the mark. As always, we're ready to assist you should you need any more help. Thanks again for your kind words. Your feedback helps us to keep improving and delivering the best possible service! Best Wishes, The HulkApps Team

5 / 5 Share

June 21, 2020

I like the app so much! It meets all my needs and the support team is very helpful and professional. I highly recommend it.

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that you're enjoying Hulk Product Options and find our support team helpful! Your recommendation means a lot to us. Ensuring our app meets your needs is our top priority, and we’re glad to hear we hit the mark for you. Thanks again for sharing this wonderful feedback and your 5-star rating. With appreciation, The HulkApps Team

5 / 5 Share

June 21, 2020

Awesome customer support, helped us with the custom installation a great deal. Thank you, really appreciate it!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're absolutely delighted to hear that you had a positive experience with our customer support team! Your kind words mean a lot to us. Knowing our team could assist in your custom installation successfully is exactly what we strive for. Feedback like yours truly encourages us to keep doing what we do. Thank you so much for choosing Hulk Product Options. Best, The HulkApps Team

5 / 5 Share

June 21, 2020

This app is very helpful ! it is working smoothly after the manual installation. I really recommend this app if you want to add custom options to your product page!

Store

Tafseel

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that you're finding the Hulk Product Options app helpful and that you recommend it! It's great to know that the manual installation went smoothly for you and you're able to add custom options to your product page with ease. Your support and feedback are greatly appreciated! As always, if there's anything else we can assist with, feel free to reach out. Thank you again for the fantastic review! Best Regards, The HulkApps Team