All reviews

Rating Breakdown

  • 5
    86% (1,611 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2020

The app is working really well after a manual installation. They were really nice, supportive, and fast - even though I was on the free plan.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!

5 / 5 Share

Aug. 31, 2020

I have used this app for adding charged options to our products and found it infinitely helpful. No other app I found was able to add charged options and attach them to the products in the cart. It has increased our average order value significantly. Their support has been very persistent with any issues we have experienced with their dev team looking closely at any problems and the support team working hard to help us resolve them. I would highly recommend for a more seamless ability to add charged options to products and have the ability to edit them from the cart.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please don't hesitate to reach out if you ever need any help!

5 / 5 Share

June 17, 2020

very quick and helpful support thanks so much!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for leaving us a review and best of luck with your business!

5 / 5 Share

June 15, 2020

The support and service is really great but they could have improve the resolution time. The App is working as it should and fantastic. Looking for exactly such app. Thank you HulkApps.

Using app

About 3 years

Total reviews

10

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review! Please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

June 15, 2020

Good service, they helped me to code Fulfillment request email notifications. Their prices are excellent!! Love It

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hey! We feel overwhelmed when merchants like you write us such kind words :) Thank you for taking the time to leave us this amazing review. Highly appreciated!

5 / 5 Share

June 14, 2020

Had a problem with their Paypal integration and emailed their support. Quickly got a reply and resolved the problem. Kudes to hulkapps support!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hey there! Thank you for taking out the time to review our app & support. The app looks great on your store! Thanks so much and Best of luck with your business!

5 / 5 Share

June 14, 2020

I cannot say enough about how fast and helpful their tech services is answering questions when setting up the app. Truly top notch!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thank you for your kind words about our support team, they indeed work really hard and reviews like yours give them more power. Thanks again!

5 / 5 Share

June 13, 2020

Our website used this app to add an optional service charge to a certain product with radio buttons but we wanted the color of the buttons to match our site. I contacted their support team and they helped me right away. Very professional when communicating with me. I had a very good experience with them. I do wish we could customize the color of radio buttons and checkboxes in the app without CSS but the end result was still very good.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to hear you're loving the app. We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 12, 2020

We want to say a big Thank You to the Support Team of Hulk Apps for their help to personalize the options for our website which also included translations to Spanish. We are currently using the Free plan only as we are just developing the website, but they spent hours to help us for free. Excellent job!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. We are thrilled that you loved your experience; We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Oct. 7, 2020

I used this app to add customization for what type of bail the customer wants with for there locket purchase. Great service!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 11, 2020

This app makes my whole website function correctly. I have a large amount of options and customizations to offer my customers and without this app, Shopify does not support my needs. Support has been fantastic to work with. Needed a few minor tweaks and they were quick to implement them and get the product functioning the way I wanted it to. Great price also for the features. Highly recommend.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 11, 2020

I had a ton of questions in regards to what I was trying to do and their support was fantastic (they were patient, helpful and answered quickly). Great app!

Using app

15 days

Total reviews

13

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

June 9, 2020

This app is incredible as we do personalizing and options for our products and can't do that with shopify how we want it ... found this app very easy to set up and unlimited for free!!!!! Cant beat that with any other app and when I was having an issue at cart .... they fixed the problem right away with great communication :) highly recommend

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our specialist was able to help you out with getting the Product Options app installed and stylized properly so that it wasn't interfering with your cart functionality. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

June 8, 2020

User-friendly app with great value and an amazing support team behind it. I've reached out a few times with some questions and they have always been swift and thorough with their responses. I highly recommend Infinate Product Options.

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much! We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options or any of our other apps! Please let us know if we can help with anything else! Best of luck with your business!

5 / 5 Share

June 5, 2020

I'm using the free plan of this app to add some simple options to my products and I absolutely love its simplicity and efficiency. It took me just about an hour to watch the videos, play around a bit, publish, and fine-tune the options and settings. I am very happy!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

June 5, 2020

This app has really made the difference in making my store the next level in professionalism. The support team were very useful in making things work where I failed.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

June 4, 2020

TOP TOP TOP TOP TOP !!!! LOVE IT THANKS !!!!!! The Best app for for creating for text boxes etc Simply smart and the best solution !!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

Oct. 21, 2020

Found a bug in the cart and raised it to Hulk. They sorted it straight away. Great customer service and great app! (update 21/10/2020) App is great. We offer engraving on our jewellery and this app allows us to do it. Variants in native shopify didn't work as it created an inventory management nightmare. We had a few issues with discount code compatibility but had great support from Sanjay and all looks great now. Thank you!

Using app

5 months

Total reviews

6

Average rating

4.5

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

June 4, 2020

Excellent app! Easy to use (once you figure it out), truly infinite options and goes around the 100 variant limit for Shopify. Developers helped install the code which is much appreciated! Thank you!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 3, 2020

The app provided exactly what I needed to modify the options on my product pages. I had some initial issues due to an incompatibility and the tech support I received was fabulous! The support team immediately rectified my issue and continued to provide step by step instructions on how to utilize the product. I highly recommend!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)