All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

May 27, 2020

This is our first time doing self web-design. Its a little confusing at first, but Sanjay who was the person that assisted me via skype chat was extremely helpful, he even provided me with video tutorials to go back and edit our product features!! Great service!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Sanjay was able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme code. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

May 27, 2020

I have restaurant and I used this app to help me have options to my products. It is very useful and helped me a lot, the support team is always there for me to customize whatever I need. I strongly recommend it.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. Our team will be thrilled to read what you wrote. Please let us know if you need anything else!

5 / 5 Share

May 26, 2020

Works perfectly for what I need it to do, and the customer service team is AWESOME! Very helpful folks over there. Highly recommend!

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-)

5 / 5 Share

May 25, 2020

Not just an amazing app, the support was super quick and 100% effective. I run a store with personalized products and I was looking for an easy "plug and play" app. This is it! I'd totally recommend it

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to configure the app with the help of our specialists. We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

May 23, 2020

The service I received on not one but two requests where excellent. The service team put in a lot of effort to assist me.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get prompt assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! Have a great day!

5 / 5 Share

May 23, 2020

The app has been very helpful in allowing us to add options with more complexity than what Shopify allows out of the box. The support staff were EXTREMELY helpful and very responsive - even on a Saturday morning! Highly recommended.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad our support specialists were able to help you out with getting Product Options installed and stylized properly so that it wasn't interfering with your theme's code. Please let us know if you need anything else! We are always standing by to help. :)

5 / 5 Share

May 22, 2020

This was perfect for allowing my products to have options instead of variants that affect my inventory. I had a little bit of an issue when I first started, and their support team took care of me right away. I highly recommend this app to anyone interested. Perfect.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Feel free to contact us whenever as we are always standing by to help.

5 / 5 Share

May 22, 2020

Awesome app and exactly what I was looking for! Great customer service as well. Helped me out very swiftly and were very kind.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review!

5 / 5 Share

June 3, 2020

Es una excelente herramienta para poder personalizar las opciones de nuestros productos. En mi caso como estoy empezando utilizo la versión gratuita que sirve de mucho. ¡Me encanta! Muchas gracias por ofrecer está opción.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Sept. 8, 2022

They just keep nailing it! Wish I could give more stars! I've been using the app for a couple of years. I have had no issues. Customers find it quite easy to use to pick a design or personalize items. I started with the free version and have since upgraded to Pro. The customer service is superb. Whenever I have a question, I get a quick, thorough, and knowledgeable reply. Highly Recommend!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

May 22, 2020

It is a very good app. The customer service is excellent and super reactiv. Thank you very much for this!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you enjoyed using our app. You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)

5 / 5 Share

May 21, 2020

The support team is very helpful and quick to respond to emails. They configured the app on our store and it's working seamlessly so far! I'd recommend this app.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Have a beautiful day!

5 / 5 Share

May 21, 2020

Excellent app, does what I needed it to, and even more. also support was superb!, will check the other apps they offer.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! Thanks so much for the review. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

May 21, 2020

This is the best app on the store for options and the support is great too. Very helpful and professional.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

May 21, 2020

This app is by far the best I've come across. For small businesses, I simply couldn't afford to pay monthly fees (yet) and the free version lets me create infinite options (true to its name!) and sets for different products. Support is fast and helpful, I was pretty skeptical after reading so many negative reviews, I'm sure the guys are doing their best answering technical questions. They've been helpful and helped me solved mine. Thanks for keeping a portion of the features free for people like me!

Store

Kloè

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

This review made our day! Thank you so so much! We understand that not everyone has the time and patience to wait for resolution in case there are code conflicts. But, we are always standing by to help! Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. And we just hope everyone gives us one last chance to rectify things before uninstalling our app. :| Nevertheless, the app looks great on your store! Thanks again for the awesome review, Have a nice day!

5 / 5 Share

May 20, 2020

Nice customer experience and fast email response. I asked a few question in a week, all of problem are solved in days.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our fast and responsive customer support. :-) Please reach out if you need any other assistance!

5 / 5 Share

May 19, 2020

There were a few hiccups with the setup, but overall we are happy with the result. The team was very responsive to emails and worked quickly to resolve any issues. I would recommend this app!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

May 19, 2020

Very Easy to install and the support theme was very helpful to resolve the issues with my Shopify Theme!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

May 17, 2020

This app is a necessity for your site- we love the customization ability but most of all I am so impressed with the tech support! They have been incredible! Thank you so much!!

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! We look forward to seeing your continued success.

5 / 5 Share

May 17, 2020

The customer support team is super helpful and give an immediate response after I've sent the request to help with the installation of the code in my theme as I have some problem doing it. The App works great and the support team is awesome! Thank you so much! Highly recommend this App!!

Store

Artisco

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!