All reviews

Rating Breakdown

  • 5
    86% (1,624 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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4 / 5 Share

Aug. 29, 2018

great service from the team! Solved my installation issue in less than 24hours.

Using app

About 4 years

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for the review. Glad you liked our customer support service.

4 / 5 Share

Aug. 15, 2018

The App is great , once installed I have been able to customise my product pages and offer additional add on's and charge for them. This charge then carries through to checkout and is seen in the order report app. I admit I had trouble following the installation guide but I contacted Hulk Support and they sorted it very quickly. Would recommend this App and Hulk, great service and support. Thanks

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the nice review. Let us know if we could do anything to get 5-stars from you.

4 / 5 Share

Aug. 3, 2018

The app does what it's supposed to do, but only after I reached out for help. Installing it was very difficult for me, since I don't know code very well. I had to let them have complete access to my account in order for them to edit it, which made me very uncomfortable. So far it's working though. So, overall I'm very grateful for this app.

Using app

3 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for sharing your concerns. We admit that this app requires basiic coding knowledge, but our team is happy to install and setup the app on your behalf. We actually need limited permissions in order to enter your store. Hope you had a good experience using our app.

4 / 5 Share

July 23, 2018

Discount code functionality at the check out page won't work, if you choose options with the additional cost with app. support team was top-notch !!!!!!!!!!!!!! highly recommend any of their stuff to anyone. Great product, great service!

Store

Addw1

Using app

22 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the nice review. Discount functionality issue has been resolved with the release of our app improvement update. Try it out and let us know if you need any help!

4 / 5 Share

July 12, 2018

The support was great with some installation issues with my theme. For a FREE product I found the support very responsive and helpful. They did a great deal to make the app a good fit for my store. Unfortunately some of the features I needed were not within the scope of this app so I had to move on. But I would definitely recommend this app if your feature list is not too long.

Using app

14 days

Total reviews

6

Average rating

4.7

Developer Reply

Thanks for the nice review. Do check out the Pro version of our app, It comes with a 7-days trial period as well. Our product roadmap is exciting and we'll keep you posted on new features and improvements. All the best.

4 / 5 Share

June 9, 2018

Good app and great service Recommend

Using app

3 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you:)

4 / 5 Share

Jan. 26, 2019

All works perfectly. Switched from a paid alternative to this one and was up and running in no time. I had a slight issue with the image uploader option and it not updating the price of extra options added, but I contacted them and they fixed it within a week. I would like to see character limits implemented into it though

Using app

About 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your suggestion. Guess what? It has been implemented!! Please check it out, along with some other cool features in our app,

4 / 5 Share

Nov. 28, 2022

This is an updated review of Hulk Apps Options. [Previously rated 1-star, around 2/1/2022] I am compelled to update my review for Hulk Product Options after working with this app for some time. Though not perfect, this app has made significant and notable strides to earn a 4 star rating from me. For those new users or those looking to customize their website; this is a great choice for your store, you just have to adopt the Hulk Product Options ideology in order to implement it to the best of its ability. In fact, as Shopify limits the amount of variations, this may be the best way to get all your variations on the market. The one feature that does lack and please be aware, is that it doesn't incorporate into inventory control; I'm not sure if that will even be possible down the line (although what is notable is that it does subtract inventory); I wish and am hopeful that a stricter inventory control is possible, so that I am not oversold on some models of products our store offer. ***Excellent Customer Support*** Finally, I was compelled to resubmit an updated review after giving keen consideration to the high level of customer support I have received. Chat agent was attentive to my issue, fixed it for me live, and offered suggestings for U/I improvement, and implemented those as well. You'd be hardpressed to find the same amount of customer support in todays ecommerce app climate at such an immediacy and so I was very much impressed and decided to give this review an update. in short, you will not be disappointed, despite a flaw there is much for the app to offer, and they have a suite of other apps too, which I enjoy.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

Developer Reply

We're sorry our support team couldn't meet your expectations. We understand merchants expect stellar service from us, and we have taken this review very seriously. Our team is willing to help you and all the merchants who come to us with custom requests. Let us know if we can resolve the issues for you. We're willing to bring your trust back in our apps and services. Also, we've asked our manager to contact you in hopes to amend this issue. All the best with your store. :)

4 / 5 Share

May 17, 2018

Great customer service! We appreciated the quick responsiveness of the support team in helping us tweak the app to work for our website. We look forward to Hulk developing some more robust features for the swatches in this app. Thank You!

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your kind words. If you need any help, don't hesitate to reach us on [email protected]

4 / 5 Share

May 15, 2018

Quite a useful app, however with some limitations around currency. Also the customer service is quite handy.

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

Hi there, thank you for the appreciation. Would love to help you out. Our app s currently compatible with Shopify's Currency Converter. If any improvements roll out we'll inform you on the same. Thank you :)

4 / 5 Share

May 8, 2018

Customer service was very helpful and they were friendly with a quick response! The only reason I could not use this app was because I could not enter specific quantities of inventory per variant. I was told that they are working on a version that will allow for that, so I will probably try that when it's ready!

Using app

5 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you for giving us an opportunity to help you out. Our Pro version indeed allows for inventory management. Hope you give it a try :)