All reviews

Rating Breakdown

  • 5
    86% (1,625 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Feb. 12, 2020

I'm using pro version. I found an issue with custom option setting and reported it to the support team. It was resolved in an hour or so after my request. I was very impressed with the fast and responsive service. Thanks!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We're glad to hear that you were able to get a prompt resolution from our awesome support team! We look forward to seeing your continued success.

5 / 5 Share

Feb. 11, 2020

I m using this app for 3 stores, it make my stores really useful. And, the customer support is so great. they helped to install app.

Using app

About 1 year

Total reviews

7

Average rating

4.4

Developer Reply

Thanks so much for the kind words! We are so glad that you are using our apps in multiple stores. We can't wait to share what we have in store for you! There are some really amazing bundle offers we are coming up with shortly.

5 / 5 Share

Feb. 11, 2020

Thank you so much for all your help. Hulk were able to go above and beyond for the needs of my website and alter the coding to my specific requirements. More than happy with the results. Would definitely recommend.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.

5 / 5 Share

Feb. 11, 2020

I am a 100% newbie, have never even seen "codes" before, let alone know how to edit them or know what they are used for, but THESE PEOPLE!! Are amazing, they helped me at my every request. They did my coding for me, AND MORE! I am so pleased with the service from HulkApps!!! (Once I figured out what I was doing) The app is fairly easy to navigate and set up, even for a newbie ;) Thank you Hulk Team for making this so smooth for me!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Feb. 10, 2020

Support helped me get up and running quickly and the app does exactly what I need. I'm so happy I found this app!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We are happy that we could help you in every way possible! We pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

June 5, 2020

Anytime that I have a consult, fix something or I need to change the look of the app on my website, they work fast and excellent to have the results that I need and always keep me up to date!

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

The app looks great on your store! thanks so much for the review; we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Feb. 7, 2020

I have some issues with the application on my orders but I contact them and they were fast to help me with the problem. Thank you

Using app

21 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us a review. We're are glad that our customer service team was able to resolve all your issues! We appreciate the kind words about our support. :-)

5 / 5 Share

Feb. 7, 2020

Awesome app. Also great service! Had some questions and the service desk worker helped me out immediately. Would recommend using this product.

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else!

5 / 5 Share

Feb. 7, 2020

They are great!! Very helpful and explaining every doubt. And of course solving the request. Thanks a Lot!!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Feb. 6, 2020

This app has really helped me to customize our product and cart pages. I am new to web design and the support team has been SO helpful and patient! I highly recommend this app!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're willing to recommend our app to other merchants! We pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our specialists! Please let us know if we can help with anything else!

5 / 5 Share

Feb. 5, 2020

I switched to this after being wowed by Bold's product options, only to find Bold's Product Options to be glitchy and hard to get it to actually show up on the products. I saw this and gave it a shot. I love it. No serious issues and very easy to get implemented. It took a while to get all my products updated to this app but I save myself the headache of other software plus it is way less per month. Only thing is that I wish there would be a bundle option for all of the HulkApps. But I say... if your thinking about it.. DOWNLOAD THIS APP

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving our app after trying other apps in the market. We want to keep our apps accessible by many merchants who are just starting their venture. You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

5 / 5 Share

Feb. 5, 2020

Great app. Great experiance with the support team, they are really reactive and helpful. I recommend this app.

Using app

27 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much! Really appreciate it :) We strive to provide merchants with exceptional quality apps and support in the entire Shopify ecosystem! And your review reaffirms the hard work we put in every day. So thank you once again! We look forward to seeing you again!

5 / 5 Share

Feb. 4, 2020

Super helpful. I suspend my shopify store for a month, when I go back there are some option sitting issue. When I contact their customer service, they help me within 3 hours. Super fast! 100% solve my issue. Love it!

Using app

26 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome back to the eCommerce space on Shopify, and to Hulk apps! We're glad our specialists were able to help you out with getting Product Options App re-installed properly. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you need any assistance in Shopify!

5 / 5 Share

Feb. 4, 2020

I used this app to add customizing options to my jewelry. Hulk's customer support has been amazing!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! The app looks amazing on your store! We are so grateful for your kind words! We can't wait to see your sales grow after using our Product Options App. :) Have a great day ahead!

5 / 5 Share

Feb. 3, 2020

Amazing service, even if you are just a free member. Would highly suggest this service, if you are looking for a simple way to add options to your products!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! Thank you so much, we really appreciate your review of our product and service. Best of luck with your business! We look forward to seeing your continued success.

5 / 5 Share

Feb. 2, 2020

Really good app! And great customer service too. The options display nicely on the website too and you can also customise the look.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hey there, thanks so much for the review; we're so happy to hear you're loving the simple features in our app! We're glad you could customize the table to match your theme. You can also reach out to our support team - they're always willing to help how they can, and are able to do some minor style changes if you had anything in mind. :-)

5 / 5 Share

Jan. 31, 2020

This app is a great solution for add-ons for products. It has clear logic and a lot of custom design functionality. The support team was INCREDIBLE. I'm not sure why I'm seeing reviews that say otherwise, because they not only responded quickly, but went into the account and made changes/custom additions for me within 24 hours of each request. No follow up needed, they were in constant contact with me. Use this app if you need add-ons for your products in the form of radio buttons, dropdowns, swatches, checkboxes, and more. Really easy to use and at $7.99 for the Pro plan, you're getting the best functionality with the best support compared to all other apps (seriously!).

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for this wonderful review! We're delighted to know you found our Hulk Product Options app beneficial for your products. It's great to know you appreciated the customizable design functionality, as we believe these details can make a significant difference to your store and your customers' shopping experiences. We also appreciate your kind words about our support team. They strive to provide the best customer service and are always ready to go the extra mile to help our clients. It's heartening to hear that you experienced this firsthand! With your feedback, we’re inspired to continue improving and providing a service that's worth every cent on the Pro plan. Thanks again for choosing us and for recommending us. It means the world to us. Best regards, The HulkApps team.

5 / 5 Share

Jan. 31, 2020

Just what we needed! After a couple of issues with our theme, they were more than helpful to inspect our issue and fix it quickly! Probably the fastest development/support team we've ever worked with.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

The app looks great on your store! We definitely pride ourselves on offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 30, 2020

very efficient and always on time to help and very professional too, had a few hiccup with the discount code, sent them a message & issue was done before i could even followup with them

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there. I just wanted to apologize that our installer didn't work correctly. We always offer free installations when it comes to Product Options App, and would love to get this app installed properly for you. Since there are so many themes, sometimes it requires a little extra love from one of our specialists to get the code implemented properly. We're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Jan. 29, 2020

App is very useful for adding custom options. We sell spirit wear so giving people the ability to customize and items with names and numbers is great. This app makes it very easy to offer many options and charge for them.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! The app looks great on your store! Thanks so much for the review. We look forward to seeing your continued success. :)