All reviews

Rating Breakdown

  • 5
    86% (1,611 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

Jan. 20, 2020

So far this has been a life saver for customizing products. Very straight forward to use and it's free. Thanks

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, thank you for the fantastic 5-star rating! We're delighted to hear that our Hulk Product Options app is proving to be a lifesaver for you. It's great to see you're finding it straight forward to use and the fact that it's free must be an additional bonus. Your supportive comments help us to keep moving forward and improving, so we really appreciate your feedback. Best wishes from the HulkApps Team!

5 / 5 Share

Jan. 20, 2020

After some emails back and forth these guys made it happen. Now we can finally sell hair extensions bundles with the proper price. Thanks for the hard work those last few days to make it happen. We really appreciate all you guys effort. Sincerely, Hair Queen LA Digital Team www.hairqueenla.com

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi There, We are sorry to hear that you lost out on sales due to the loss of communication. Our team has been trying to reach you through emails but they seem to be getting spammed or blocked by your server. We have tried to fix this situation and configured the app with your store's Prestige theme. Again, we are sorry for your loss. We would appreciate if you would contact our customer support team by responding to the latest ticket, or, reach out to me directly on [email protected] ASAP. Looking forward to hearing back from you!

5 / 5 Share

Jan. 18, 2020

App does exactly what I needed. Responsive support was provided along with quick installation. Looking at other apps from the brand.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that Hulk Product Options is meeting your needs and that our support team has been able to assist promptly! Your satisfaction is our top priority. We're excited to have you explore more apps from the HulkApps family. Your feedback is essential to us as it helps us continue improving our services. Best Regards, The HulkApps Team

5 / 5 Share

Jan. 17, 2020

I like this app. In the beginning it was a little complicated to understand how it works and I ran into some installation issues, but thanks to the great tech support my problem was resolved quickly and efficiently. Now it works fine. If you sell custom/personalized products and you need customer's input, this app is a great solution.

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, We're delighted that you find our Hulk Product Options app useful for your custom and personalized products. Thank you for your 5-star review! We're sorry to hear about the initial hiccups you encountered, but really glad our tech support could swiftly address your troubles. It’s fantastic to hear that the app is now operating smoothly for you. We highly value your feedback and it truly helps us to continuously evolve and develop better products for our users. Thanks for your kind words and the trust you have in our services! Best regards, HulkApps Team.

5 / 5 Share

Jan. 17, 2020

I used this app for the custom listings on my store that required customer input. I got stuck a few times and reached out to customer support by opening a support ticket each time. Customer support was amazing and helped me through each issue within 12 hours, including fixing the listings as I requested and doing some coding to correct an issue I had with my custom listings. I am a fan and highly recommend this app!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this amazing review. We care deeply about our customers and really appreciate it when we are able to match your expectations! Please don't hesitate to reach out should you have any other questions about Product Options App, or any of our other apps! We look forward to seeing your continued success.

5 / 5 Share

Jan. 16, 2020

Great app, does what it says on the tin really. Had some teething problems with regard to options not changing the cart price, and also wanted to personalise the colour schemes further, but the Support team sorted both of these issues quickly for me, without me having to lift a finger. Also looks a lot sleeker and fits better with my branding than other options apps I've used in the past.

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

5 / 5 Share

Jan. 28, 2020

got there eventually but you do need to give them some time as it is a small team of people who reach out to you

Using app

21 days

Total reviews

4

Average rating

4.5

Developer Reply

Hi! Thank you for your kind patience and understanding. We're indeed a small but dedicated team, always striving to provide the best service to every one of our customers. We absolutely appreciate the 5-star rating and are overjoyed to know that you're satisfied with our work. We hope you'll continue to find great value in our app. Thank you for choosing HulkApps. Please feel free to reach out if you have any more queries or need assistance in the future. Best Regards, The HulkApps Team

5 / 5 Share

Aug. 12, 2021

Update- still going strong with Hulk Apps infinite options! Perfect for updating the new layout of my store! The customer service helped with a glitch ( operator error ) with extremely fast response and complete resolution within a few hours! After struggling with design layout for my custom apparel/gift shop where each design is basically personalized.. I was nearly ready to throw in the towel and give up until i found this app! Within a short amount of time, i was creating options, sets, conditions and able to offer infinite amount of options for each product! I have not reopened my shop, as I only added this app last week, but I am set to reopen tomorrow and cannot wait to get customer feedback on their opinion on the easy ordering experience they will have!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing us. We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out, we'll help you build the Shopify store of your dreams! We appreciate the kind words. :-)

5 / 5 Share

Jan. 12, 2020

I was irritated with Shopify's 3 variant limit. I'm so pleased with this app. It installs seamlessly, and the process is a piece of cake. It does exactly what I want and - god bless them - it's a free service. I'm grateful. The app is perfect and setup is easy. Took me less than 10 minutes. WIN.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your blessings and your kind words! We're so glad you were able to set up your options easily and quickly, Our main motto is to help you achieve a lot, at the least possible time :) Let us know if we can help you in any way!

5 / 5 Share

Jan. 9, 2020

Great app! best customer service ever! I used the app to add more options on the product page and add extra price on them this app helped me a lot!

Store

NMRH

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-) Please reach out if you need any other assistance!

5 / 5 Share

Jan. 1, 2020

They were extremely fast in getting back with me and fixed my issue the first time around! Super impressed!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We've got some top-notch customer support here at HulkApps, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Happy New Year!

5 / 5 Share

Jan. 1, 2020

Wow, I had an issue with my theme, as the app was not installing correctly and I don;'t know code, so I contacted there team, and MY GOD, there support emailing team is WONDERFUL, replied within few hours even during holidays, and they simply had me give there developers limited access and they fixed it right away. Now I'm working so MUCH BETTER in my business and sales and everything is now increase because of this little thing. I really appreciate the speediness and support from you guys, I'm super grateful that even in the FREE VERSION you can get SO MUCH out of this app.

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thanks for leaving us such a wonderful review. We are so grateful for your kind words; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing your continued success.

5 / 5 Share

Sept. 25, 2020

This is a great app. 100% FREE plan is worth the download! If you are looking to add custom options to your products, this is the only app you need.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello there! Thank you so much for the review; we're glad to hear you enjoyed using our app. Please don't hesitate to reach out if you need anything else! :-) We hope that Product Options continues meeting your business' needs! Happy New Year 2020!

5 / 5 Share

Jan. 1, 2020

App is working great and the customer service is awesome! They're quick and very helpful. Excellent customer service!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind review! Please don't hesitate to reach out to us, if you ever need any assistance. We're here for you! Here's wishing you a very happy & joyous New Year!

5 / 5 Share

Jan. 1, 2020

Very professional,good service.They posted a video teaching me to use.I will continue to use.Highly recommended

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our awesome support team! We appreciate the kind words. :-) Please let us know if we can assist with anything else! Happy New Year!

5 / 5 Share

Dec. 31, 2019

Great app and amazing support. Submitted a request to install this app on my new theme and the Hulk Apps team had it fixed within an hour or my email, with screenshots showing the app was working as intended.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the kind words! We really appreciate the review and are so glad to have you a part of our Hulk family. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else!

5 / 5 Share

Dec. 28, 2019

This is a great, easy to use, flexible app and the support team are brilliant. Quick resolutions and then an explanation of how they fixed it so you can replicate the resolution.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Please reach out if you need any other assistance!

5 / 5 Share

Dec. 27, 2019

This app has helped us do exactly what we need for our webstore. When we had an issue the support was able to completely fix our problem in under an hour! We are very impressed.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for letting us know about your concerns. We're glad we were able to resolve it promptly and accurately. Please feel free to reach out to [email protected] if you ever need any help. We look forward to seeing your continued success!

5 / 5 Share

Dec. 26, 2019

Hello. Thank you for having good free alternative to paid plan. I am enjoing this feature, because I am a newbei. Thank you.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! The app looks great on your store! Thanks so much for the review. We really appreciate it and are so glad to hear you're loving Free version of the app. Do give the Pro version a try sometime in the future; you won't regret it! Please let us know if we can help with anything else!

5 / 5 Share

May 28, 2023

Hulk apps is simply great. The customer support is top-notch, whatever the problem is they solve the issue really fast and smooth. I love the app and customer support.

Using app

Over 3 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi there! Welcome to the eCommerce space on Shopify, and to Hulk apps! We're glad our team was able to help you out with getting Product Options app installed and setup properly so that it wasn't interfering with your theme code. :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Product Options App, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.