All reviews

Rating Breakdown

  • 5
    86% (1,625 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Aug. 28, 2019

The customer service is absolutely outstanding! I am so impressed. The customer service team are dedicated to prompt, friendly, and professional service. I am not very tech savvy so needed some help with the whole integration process. They took over and showed me exactly what to do. Cannot fault my experience so far . I definitely recommend this app 100%.

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words.

5 / 5 Share

Aug. 27, 2019

The app does provide "Infinite Options"! Pleased with the final result. Took some help from the developer Hulk/apps to get it to work in my scenario. But Hulk/apps was very patient and made it work for me. Great service for a free app!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are always ready to customize our app to suit the store's needs. Thank you for your patience! Our customer support team is thrilled to hear that you are happy with their service. :)

5 / 5 Share

Aug. 25, 2019

This app works like magic! Love it. The support team is also commendable. Shopify's native discount function was not working properly with the Infinite Product Options app. I logged a ticket with the support team and they fixed the problem in a day. Thank you HulkApps!!

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review. Your support means a lot to us and our team is super excited to help you.

5 / 5 Share

Aug. 13, 2019

The app is easy to use and even the free version has a lot of great options! Support tickets submitted are addressed and resolved quickly.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team. I completely understand how rewarding it can feel when your problem is solved quickly, and I'm glad to hear that our support team was able to accomplish that for you. Don't hesitate to reach out if you have any more questions, comments, or concerns. Thank you

5 / 5 Share

Aug. 9, 2019

This really changed the game for my store. I did hit some bumps at first, but they went above and beyond to help my store and where the code was messed (not from them) They answered all my questions and when I was still lost on where to find a specific line of code, they took it upon themselves went in a fixed everything for me. I couldn't thank them enough

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

You're special to us and we can't wait to see how our app performs on your r site. Thank you for giving us 5-stars!

5 / 5 Share

Aug. 2, 2019

Thank you for providing a great app. It helps me a lot. I REALLY like the swatch option, that is amazing for my clients to choose a lot of product option.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We are happy to hear that a free feature of our app works great for your client's needs. If you ever need anything, don't hesitate to reach out to our Support Team. Thank you.

5 / 5 Share

July 25, 2019

Where do I start? Such an amazing team. Any and every time assistance is requested it’s received quickly. In love with the application. One application my business relies.

Using app

About 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your kind words. We're delighted to have you onboard!

5 / 5 Share

July 23, 2019

This is an essential app for my business! it controls all of the product options and customizations for my business and presents them clearly on the order page to keep everything on one place.

Using app

--

Total reviews

17

Average rating

4.9

Developer Reply

Thank you for sharing your experience. :) Don't hesitate to reach our Support team if you need any assistance for your Shopify store.

5 / 5 Share

July 22, 2019

Excellent app, saved me a lot of time and effort would really recommend this to anyone that is looking to add options to products

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback. :) Please feel free to reach out at any time if you have any questions or need any type of support.

5 / 5 Share

July 22, 2019

For people new to shopify and aren't familiar with all the apps, hulkapps excellent customer support is remarkable. Thanks for you help

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much. We hope we can continue to meet and exceed your expectations with our apps (current and upcoming) and support. :)

5 / 5 Share

June 5, 2023

I am just getting started with this app. I ran into a small problem that I couldn't figure out. I messaged support and they were so very kind and so very fast at fixing the problem.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words. :) Don't hesitate to reach our Support team if you need any assistance for your Shopify store.

5 / 5 Share

July 14, 2019

First time using this, got what I needed first try. the instructions are great! Would highly recommend

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive response. Don't hesitate to reach our Support team if you need any assistance for your Shopify store.

5 / 5 Share

July 12, 2019

Works perfectly! Had some install issues but they quickly resolved it with my theme :) The only downside I would say is they don't have full integration with Paypal *yet? So I had to disable it.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your valuable feedback. :) Please feel free to reach out at any time if you have any questions or need any type of support.

5 / 5 Share

July 9, 2019

Been looking for an app to find a way to make a product option selectable with an image and finally found this great app. Phew :) Also it lets you bulk add by product tag- which is amazing. Most other apps force you to go into each item. That's fine if you only have a few SKUs...

Using app

28 days

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for sharing your experience with us! We hope we can continue to meet and exceed your expectations with our apps (current and upcoming) and support. :)

5 / 5 Share

July 2, 2019

I am new to the online retail world and let me say this App is Awesome! Easy to use and understand!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much. You are awesome. Please feel free to reach out at any time if you have any questions or need any type of support. Always happy to help. Thank you. :)

5 / 5 Share

Aug. 30, 2019

They communicated well to help understand and fix my problem. They are very through and sent screenshots. Even told me about a problem they encountered while fixing my current one. Very polite and professional. PLUS a 14 day trial which is amazing. Can't go wrong. EDIT: Aug 30, 2019 The Hulk Team are amazing and very diligent in their work. I know I personally encountered many problems and they were all solved. This is an app work your money!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words. We try our best to be the best and support merchants like you to grow. Thank you and don't hesitate to reach out if there are any questions or issues.

5 / 5 Share

June 29, 2019

i use this app to add my customize option in my listing. if this will going good then i am thinking to purchase new version

Using app

2 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your review. We are happy to hear that you app fits your needs. If you ever need anything, don't hesitate to reach out to our Support Team. Thank you.

5 / 5 Share

June 27, 2019

I tried EVERY single option app available in the shopify app store. Sadly Every single one failed me. I was right about to right off Infinite Product Options as another app that didn't work for my needs, that is until I noticed that their technical support team offered free tech support, even for the free app users! I've yet to come across any app that offered premium support without some sort of fee. As far as the performance of the app, after tech suppor tweaked it, it is performing exactly as I need. I have a company that has many color options for fabric, however all the options are different prices. The app has allowed me to 1) show the swatches, 2) allows the customers to zoom in on the swatches, 3) alter the final price of products based on the product swatch a customer selects. I feel so satisfied with the product I am considering upgrading to pro, however, at this point the free version does everything I need and more, and best of all it's free! Big thumbs up on this app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

OMG, we're thrilled to read your kind feedback! We are always there to help our merchants every step of the way. Next time you need assistance, you know where to find us! Looking forward to a great relationship!

5 / 5 Share

June 27, 2019

When my app stopped working, it was great to see that the Hulk team was excellent and prompt in their service as well as response time.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and kind words. We are here to help so don't hesitate to reach out anytime. Thank you so much.

5 / 5 Share

June 25, 2019

I used this app to help me build custom options for my products. This app also provides excellent help with quick response times and very good problem solving capabilities, in regards to reconfiguring product options.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. Merchants like you make this absolutely worth it. We are happy to help out and don't hesitate to reach out at any time. Thank you,