All reviews

Rating Breakdown

  • 5
    86% (1,611 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

July 2, 2019

I am new to the online retail world and let me say this App is Awesome! Easy to use and understand!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much. You are awesome. Please feel free to reach out at any time if you have any questions or need any type of support. Always happy to help. Thank you. :)

5 / 5 Share

Aug. 30, 2019

They communicated well to help understand and fix my problem. They are very through and sent screenshots. Even told me about a problem they encountered while fixing my current one. Very polite and professional. PLUS a 14 day trial which is amazing. Can't go wrong. EDIT: Aug 30, 2019 The Hulk Team are amazing and very diligent in their work. I know I personally encountered many problems and they were all solved. This is an app work your money!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words. We try our best to be the best and support merchants like you to grow. Thank you and don't hesitate to reach out if there are any questions or issues.

5 / 5 Share

June 29, 2019

i use this app to add my customize option in my listing. if this will going good then i am thinking to purchase new version

Using app

2 days

Total reviews

6

Average rating

4.8

Developer Reply

Thank you so much for your review. We are happy to hear that you app fits your needs. If you ever need anything, don't hesitate to reach out to our Support Team. Thank you.

5 / 5 Share

June 27, 2019

I tried EVERY single option app available in the shopify app store. Sadly Every single one failed me. I was right about to right off Infinite Product Options as another app that didn't work for my needs, that is until I noticed that their technical support team offered free tech support, even for the free app users! I've yet to come across any app that offered premium support without some sort of fee. As far as the performance of the app, after tech suppor tweaked it, it is performing exactly as I need. I have a company that has many color options for fabric, however all the options are different prices. The app has allowed me to 1) show the swatches, 2) allows the customers to zoom in on the swatches, 3) alter the final price of products based on the product swatch a customer selects. I feel so satisfied with the product I am considering upgrading to pro, however, at this point the free version does everything I need and more, and best of all it's free! Big thumbs up on this app.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

OMG, we're thrilled to read your kind feedback! We are always there to help our merchants every step of the way. Next time you need assistance, you know where to find us! Looking forward to a great relationship!

5 / 5 Share

June 27, 2019

When my app stopped working, it was great to see that the Hulk team was excellent and prompt in their service as well as response time.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and kind words. We are here to help so don't hesitate to reach out anytime. Thank you so much.

5 / 5 Share

June 25, 2019

I used this app to help me build custom options for my products. This app also provides excellent help with quick response times and very good problem solving capabilities, in regards to reconfiguring product options.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. Merchants like you make this absolutely worth it. We are happy to help out and don't hesitate to reach out at any time. Thank you,

5 / 5 Share

June 23, 2019

finally I found the app that is best for my product options! I love it! ITS FREE and it is well working for my store! Thank you!

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Hope you have fun using our app. Product Options is a freemium app and it comes with advanced features as well. Try it out for 14 days, to see if it makes a difference in conversion rates.

5 / 5 Share

June 19, 2019

Very easy app and even more amazing customer service. Did not know why I was having an issue during set up and someone reached out to me right away. Best service I've seen from any developer on this site.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with us! We hope we can continue to meet and exceed your expectations with our apps (current and upcoming) and support. :)

5 / 5 Share

June 17, 2019

This app has really helped our business to deliver all the variants/options we wanted. Customer support has been absolutely SUPERB. The team is very responsive, proactive and FAST! 100% recommendable. Thanks to the team for their support for set-up and for customizing what we needed to make the store as we wanted. GREAT APP for business!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Indeed. Product Options app is a must-have for any e-commerce business to let customers personalize their orders and merchants can charge extra price for fulfilling the custom needs of their customers. With this app, we have kept a bunch of free features that most stores can take advantage of, and some special features that stores who need extra can try out. We hope you enjoy all the cool features in our app, both free and now paid, Thank you for your love and support!

5 / 5 Share

June 11, 2019

Awesome app. The developers respond quick with great solutions. Would recommend Hulk Apps to anyone.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for being part of our community. As we grow, we want to keep nurturing our merchants by providing the best app solutions and helping you along the way.

5 / 5 Share

June 11, 2019

Perfect! ☺️ really very nice application. customer support is very polite and helps immediately. I would recommend.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts. Don't hesitate to let us know if there's anything we could do to enhance your experience with our apps!

5 / 5 Share

July 28, 2021

I have been using this app for a while now, it continues to improve and be very functional for my online store. My customers LOVE all the options we are allowed to give them. I recently had a few bugs with another HULK app and customer services fixed those right up and quickly too!!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, thank you so much for the positive review! Happy to hear you found our app to be cost-effective for our Pro features. It's always nice being able to sync new products automatically and we totally understand that. Just wanted to let you know that we are going to make this process automated soon! If you need anything don't hesitate to jump back onto chat or email us. :)

5 / 5 Share

June 6, 2019

Amazing application. Did everything I needed and more. Every entity relationship was planned to perfectly match the average developers use case on the shopify platform. I wish more shopify applications were as well though through as this.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! :) What an amazing review! Thank you so much for your support and your kind words. It means a lot to us here! You know where to find us if you need anything else :) Thank you again for taking the time to talk about your experience with us.

5 / 5 Share

June 6, 2019

This app gives you more flexibility than using the standard variants. I had a few issues at first getting the options to work correctly but their tech support didn't give up on me. They worked on the problems until the issues were resolved. I wish all companies had as good of tech support as they do.

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad that you are enjoying using our Product Options app and support service. If you ever need us, don’t hesitate to contact our team.

5 / 5 Share

May 31, 2019

I sadly couldn't make use of the app as 1 feature wasnt available or customizable for me. To incorporate a second selection within a product that already has selection choice of 2 items. After some back and forth and removing the app post free trial period Hulk was super responsive and approved the refund. Awaiting shopify to process. Thank you for the prompt responses and understanding! I hope to use your products in the near future!

Store

Flow

Using app

10 days

Total reviews

12

Average rating

4.6

Developer Reply

We're genuinely sorry to hear about your experience, but we appreciate your understanding and patience. We always strive to offer customizable options to meet a variety of needs, and we regret that we fell short in this instance. Rest assured, we are continuously working to enhance our app's features and your feedback plays a significant role in that process. We're glad though that you found our support team responsive and understanding. Regarding your refund, we trust Shopify will process it promptly. We look forward to the opportunity of serving you in the near future. Thanks for taking the time to share your experience. Your insights help us improve! Best, The HulkApps Team

5 / 5 Share

Aug. 29, 2020

Probably the best app with free features out there. They are quick to help install and fix any errors that may come up. Easy to use. These guys will even go above and beyond to help you with your site if they can regarding tweaks that have nothing to do with their app. For free, Could have a few things to make it perfect but there are paid apps out there if you want even more customization.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are even coming up with priority support soon. This will help merchants to skip the queue and get responses quicker. Our team is planning on taking the Product Options app to the next level. Stay tuned!

5 / 5 Share

May 27, 2019

Great service and quick respond. I will continue and recommend other for this app. It's really working well.

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review and patience! We hope the app helps you create customizable product options for your customers.

5 / 5 Share

May 7, 2022

Great product and great customer service. I needed help with adding the discount code option and they were very quick to reply back and update our theme.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your thoughts. We are pleased to help you out. All the best for your store!

5 / 5 Share

May 21, 2019

I have been using this app for awhile now (before they changed the name) and it is a real life saver. Thanks so much!!!

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your support. We changed the name slightly, from Custom Product Options to Infinite Product Options. But the app features remain the same. We will continue to improve our apps as we grow. Lots of exciting things to look forward to, so keep in touch!

5 / 5 Share

May 13, 2019

This app did exactly what I needed it to do. I ran into a few small issues with my theme and the developer was very quick to help me get those issues resolved. I use this app to offer custom embroidery options for certain items on my website. Initially I tried to use Shopify's variant system for this but I quickly passed the 100 variant limit. This app is well worth the monthly fee. I absolutely love the conditional statements - i.e, if a user selects one answer then it will prompt for additional information depending on that answer. Everything is well explained in the manual and was very easy to set up.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!