All reviews

Rating Breakdown

  • 5
    86% (1,626 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Nov. 6, 2018

We are new to Shopify (and Ecommerce) and were looking to customize gift boxes with a personal note. The App does what we need and adding the text box to the products was easy. Our challenge was app integration because we do not have a coder on staff. This is when tech support shined. One request and the task was done.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We are trying our best to meet your expectations. Please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Nov. 6, 2018

I had a small issue in my store and they were super quick to fix it. They took care of the problem fast and correctly. Thank you so much!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Nov. 6, 2018

I used this app to create a complex drop down list that included being about to upload files. I didn't get the coding exactly right and the team from Hulk Apps not only helped me fix the issue so that it works perfectly but even cleaned up the formatting of the list so that it looked better too. The response time was good, responding after one day and fixing the issue by the following day.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you :) In case you need help, please don't hesitate to get in touch with our team, we will gladly take care of your needs.

5 / 5 Share

Nov. 6, 2018

From Elite Growing I needed help installing the code for Hulk app and I reached out to the help desk. Their response was lightning fast asking me for access to my site so they could install the code for me. It was resolved in under 24 hours, which I think is amazing.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Nov. 4, 2018

Great app, highly recommended! I had small issue where app was clashing with currency converter and support from HULU replied to me very quickly and very quickly were able to identify and fix the issue. Awesome work HULU apps keep ip the great work.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Feb. 8, 2022

I like how the HULK app support are very responsive with the tickets that we are raising and very helpful as well.

Using app

Over 1 year

Total reviews

16

Average rating

3.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

July 21, 2023

2023 Update. Continue to be impressed with the speed of support and the continuous updates to the software. 1000% would recommend. Original Review: This is a great app, easy to use and understand. Allows for much customization of the options. Love that you can have Swatch/Pattern selection. They are constantly updating the options and functions available. Staff was very helpful getting it installed. Quick and Responsive! They are also friendly, quick, and the chat option within the app works great!

Using app

Over 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for letting us know of our shortcomings. We worked really hard to improve our app in the last month, and we are proud to announce that our app is now compatible with discount codes on cart. If you want our team to help you set it up, let us know and our team will be happy to help :)

5 / 5 Share

Nov. 1, 2018

When I first encountered this app, I got excited about the possibilities that it would allow our shop to have. I ran into some issues installing it because our store uses the Prestige theme, which is 3rd party and the documentation doesn't work to install with. I contacted the support of Hulkapps and within a day they had implemented it on our store, and it even looks great! I'm excited to get some use out of this app now that we have it.

Using app

23 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Nov. 1, 2018

Great free app! Had some installation issues which were resolved with in 24 hours. I have place the code but it was not reflecting in cart and checkout page. But I am very satisfied what they have done is aswome. Wish the team all the best keep going. Love the peopel and there support service is outstanding. The app has integrated seamlessly with my store and shopify's own variants. Very happy!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Oct. 31, 2018

This is literally the best thing that has ever happened in my history of using Shopify. Heena, the technical support engineer was super super helpful. Gosh I have just had the best customer service experience with Heena! She is an angel. This APP has all the functions I need and it's free!! This is insane and the support is like royal level. This is just too good to be true.

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Oct. 30, 2018

The support team was very helpful. I had trouble setting up the product options app and they took it into their own hands to implement it for me in less than 24 hours. Now I’m back up and running! Awesome! Thank you so much

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Oct. 27, 2018

Great app! Had problems with app installation into my store and Hulkapp support solved it very quickly. Really cool free app. Highly recommended +++

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Oct. 26, 2018

Love the app and the support couldn't be better! I used this app as I wanted to add different product size options. I'm not tech savvy so I reached out to the team and they fixed my issue immediately. Great quick support!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Oct. 25, 2018

Great app, cool and easy way to customize multiple products. Support was pretty helpful with the setup and gave me a run down of how it works. Highly recommend it.

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Oct. 25, 2018

One of the best app and best support they are providing. A must have app for all stores and best thing is this app is free of cost. Recommended who want unlimited variant options.

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!

5 / 5 Share

Oct. 22, 2018

One of the best app in its category. I had some problem with installing the app. The customer service team is very helpful. Highly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Oct. 19, 2018

I made a stupid mistake on our site that messed with the Hulk Product code. I feel like the Hulk team really bent over backwards to help me get the issue resolved really quickly. Very happy with their customer service!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Oct. 17, 2018

One and only perfect app that offers such a useful feature to Shopify platform, and must mention that their support is very fast and reliable for this free app. Recommend for the all users who need to use more than 100 variants on Shopify.

Store

TREENTY

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Oct. 16, 2018

I used this app for a couple of things. First, to show all the items that come inside the artisanal care packages that we sell on scenicmade.com. But the bigger problem for us is that we needed customers to be able to upload photos and text so that we can custom print a card for them. This app works perfectly! I am planning on adding some additional customization on our product, and I believe this app will be able to handle it. I still can't believe this app is free! And the customer support is good, also.

Using app

30 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Oct. 15, 2018

I am very grateful for this amazing app, I can't believe it's free. It took my store too new heights. I have a Vaping store which I need to break down and give the customer the option to create their own flavour selections. It was impossible to do, but with this app, I could do it and it was easy! Here is inside my store and an example of what I was able to achieve! https://vapemate360.com.au/collections/create-your-own-e-juice-vape-liquids/products/3-flavour-choice-selection No other free app comes close to what I was able to achieve. I saved so much money on paying for a developer! I did have an issue installing, but the team at hulkapps did it all for me so I didn't have to stress about messing up my code. Fast, professional, and in my top 5 APPS I use for Shopify! 5 STARS!!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.