All reviews

Rating Breakdown

  • 5
    86% (1,627 ratings)
  • 4
    6% (111 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (107 ratings)
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5 / 5 Share

Aug. 20, 2018

Great customer service! I couldn’t figure out how to integrate the Custom Product Options app with my Shopify theme, so I contacted HulkApps customer support and they hooked up their app for me.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Aug. 20, 2018

This app is fantastic, it does everything I wanted and more. I tried other options apps, this one has more features and is customizable beyond what the other free ones offer. The app itself is easy to use. Installation was a little difficult but the support is AWESOME! They had my site fixed up and working in no time, again all for free. If you need customizable options you should get this app.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Aug. 16, 2018

Very good support! respond quickly and sort everything first time, also will give you all the information you need if you just simply need to ask them a question. Excellent service for a free app!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 15, 2018

The HulkCode team were so quick, helpful and patient with adjusting the app to work properly with my theme. They fixed it in under an hour! Thank you so much!!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 15, 2018

Super cool free app, to recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

Aug. 15, 2018

Does what it should and after you cross at second-level support you can actually get support!

Using app

30 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Oct. 17, 2018

Great support team. My problem was resolved very quickly. I had many questions regarding the app, all of which were solved by a developper.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Aug. 14, 2018

I needed help installing the app and sent a request. Within 24 hrs they responded and handled the installation for me for FREE. Great service. I am looking forward to using the app and I am sure they will assist me again if needed.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 13, 2018

Excellent Job ! They are the best !

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

Aug. 13, 2018

The five stars is for the support, which is amazing for a free app, in fact it's amazing for a paid app. Very, very fast and helpful. The app did everything we needed and is free. My small critique is that if the documentation was a little clearer this could have saved them a bit bit of time with responding to a couple of my queries. Overall really happy and grateful for this app. Thanks.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. Sorry for the trouble caused. We have already upgraded our document so you can check.

5 / 5 Share

Aug. 7, 2018

HulkApps was great to resolve a conflict on my site with product images not showing correctly after installing the custom product options. They jumped on board and resolved the issue and our pre-sale was able to continue on. Many thanks HulkApps for the great app and great service.

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 6, 2018

Love this app and lovely helpful team. I struggled to install as I am rubbish with code and they helped me really quickly, and fixed the issues I was having. Would recommend to anyone who needs more options and I really love the swatch option as it uses little images of the fabric instead of a standard drop down menu, really impressed! Thank you HulkApps :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 6, 2018

Great app and it’s FREE! Excellent support team! They responded quickly and fixed it fast. Really grateful to HulkApps for this, thanks!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Aug. 3, 2018

I have worked for over 20 years on a multitude of content and shopping platforms, and with a ton of support service providers. HulkApps is one of those rarest of companies that overdelivers on everything they promise - quality of work, speed (one day turnaround) and communication (polite, friendly, super-helpful). I highly recommend this app supplier!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 3, 2018

Helped out a immediately. did as i asked thankful for this app.

Using app

16 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

Aug. 3, 2018

When it comes to my business I have a lot of options for my customers. This app was exactly what I was looking for. Depending on your theme it takes a certain code they provide to install it. I was having trouble putting the code where it needed to go to work the proper way. I contacted Hulk Support and they immediately assisted me and got my store up and running the way I was picturing it in my head!!! Best customer service!!!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Aug. 2, 2018

First, I was looking for a personalised options format for my site and going through a lot of apps and its cost (some of them were quite expensive) I came across this app which was completely free! I had to just do some basic copy paste code using their tutorial and it worked wonders! I had some minor issues, so I contacted the support team and they responded and resolved it immediately. Honestly, if I could give this app 10 stars, I would. Such a great app and very supportive customer care team!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 1, 2018

Great customer service. Within 24hrs our issue was resolved without lengthy chats and without frustration.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words.We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!

5 / 5 Share

July 30, 2018

A great, free app with amazing support! I was helped with some coding issues and the staff was super attentive with their responses. I highly recommend this solution!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

July 28, 2018

Very Impressed Takes a second to understand how it works ,but simple once you understand. CSS is very easy to change in app

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.