All reviews

Rating Breakdown

  • 5
    86% (1,612 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

Sept. 25, 2018

The instant help I received makes this app amazing! Great customer service and the app worked beautifully on my page!!!

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Sept. 20, 2018

This app is super easy to use. I needed to find a way to add a text box to my product for customisation and this was perfect for that. I had a little trouble with the code aspect of installing the app, but the support team got back to me very quickly and sorted it all out for me with very little back and forth. Works perfectly now. Excellent customer service.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs

5 / 5 Share

Sept. 20, 2018

Amazing free app! I had some issues when installing, but Hulk apps was ready to assist - excellent service!

Store

ILURES

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Sept. 20, 2018

We tried Custom Product Options by HulkApps and though it wasn't right for us at this time, the customer service was great. Thanks for your help!

Using app

5 days

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

Sept. 19, 2018

This app helped me offer different upgrades for my products so its easy for my customers to choose, they were super helpful and helped me through the entire process. really recommend this app

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Feb. 20, 2020

I was using another app that it's much more expensive and I was having issues. I wanted to give this app a try so I installed it but couldn't make it work. I contacted the support team and within in minutes I got an answer and they were able to help me. I was very surprised with how fast they solved the issue and how good the multiple options look in my page. I highly recommend Hulk as they have a very clear vision of what customer service is. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

July 23, 2019

Great app. Very much recommended if you are getting started. It's very customizable and helps you show special option without having to worry about the 100 variant/option limit from Shopify. Thumbs up! Also, very important! Their support is amazing. They always help and deliver amazingly. You will love their apps, and if you need to contact them, you will love how willing they are to help you. They are just a great company.

Using app

--

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Sept. 13, 2018

Was a little confusing to install to begin with, but the support staff at HulkCode were extremely helpful and they got it all working in the end and provided useful tips on how to get started. Very attentive and solid response times. Highly recommend this!

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your response. We’re happy to hear we hit the mark for you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Sept. 12, 2018

Very good app, useful, easy to adjust. It's a must-have for all eshops. Excellent and fast customer support.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

4 / 5 Share

Nov. 27, 2018

Unbelievable service and support, just wanted to say how amazingly quick you guys are, this app is everything i wanted in terms of product options, the only downside is that once you assign the Option Type and save it, you cant go back and edit the Option Type, you would have to delete it and create a new Option Type, not the end of the world and still a 10/10 app! recommended for every Shopify store, one way or another you will make a use out of this app :) Also a real bummer is that you cant apply discount codes! after months of hard work making the custom options, we went to do a black friday sale and the discount codes dont work with this app... very sad, i have tried everything to get them working even using other apps but just doesnt work. if they fix this issue i will give them 10/10

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey! We are pleased to inform you that not only our Pro version allows you to edit options in cart, our app improvement has taken care of the issue of offering discount codes on site. In case you are ready to reinstall the app, please feel free to contact us, the rest will be taken care of. :)

5 / 5 Share

Sept. 7, 2018

Best Free App I have ever used with the Tremendous support. Best of luck guys.. Keep it up for providing such app to make the things simpler. Try this app at least once before go with the Paid Apps.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

5 / 5 Share

Sept. 5, 2018

L'Equipe HulkApps à été ultra rapide moins de 2h pour trouver ce qui coincé dans la programmation. Franchement c'est une application gratuite super performante. Merci a eux! Sans eux mon site serai dis dysfonctionnel.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Sept. 4, 2018

Not only does this app work exactly as I needed it to, but the customer service has been amazing. I was having trouble getting some features to work, and they went far beyond the norm of just sending me links to more help articles and instead went straight into my Shopify site and made the necessary updates for me, and all within less than 24 hours of my initial ticket. Highly recommend!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Sept. 4, 2018

The HulkApp Team responded to my inquiry very quickly and went above and beyond to make sure that I was completely satisfied with the result. I am finding it very easy to use the app and would highly recommend it to anyone looking to offer unlimited options on their Shopify store!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

Sept. 2, 2018

We have struggled with the limits of standard variants/options Shopify provide but this app has solved these issue in the most effective way. The product is fantastic and the customer service outstanding. thank you

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

Aug. 30, 2018

I'm impressed this app is free. I sell gift certificates and it has allowed me to add options of how to send, gift messages, etc. I reached out to customer support several times as I was setting it up and they were very responsive. I would recommend at least trying out this app before paying for another one.

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We appreciate your support. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

4 / 5 Share

Aug. 29, 2018

great service from the team! Solved my installation issue in less than 24hours.

Using app

About 4 years

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for the review. Glad you liked our customer support service.

5 / 5 Share

Aug. 28, 2018

This app is BETTER than the ones you pay for. Not only that, the customer service and tech help is excellent-- they have been there and ready to help from the beginning! I had another options app, but you couldn't bulk upload options with a CSV or Excel file, so I switched to this one. BEST choice ever.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words.We count ourselves lucky for customers like you. If you ever need any help, don't hesitate to reach out and our team will take care of your needs. We look forward to working with you again in the future!

5 / 5 Share

Aug. 28, 2018

Great app and customer service! They were quick to resolve my issues!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

1 / 5 Share

Aug. 27, 2018

Great app and good customer service, however this app doesnt allow currency conversion apps to be used alongside it, and so if you have one, it will break it. Apparently they are working on a solution but I am yet to see it. If they fix this I will give them 5 stars. Will

Store

Earhugz

Using app

19 days

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for letting us aware of what you need to see improved in our app. So far, our app supports Shopify Currency Converter. We'll get in touch with you if we make any improvements in this aspect in the future. Thank you :)