All reviews

Rating Breakdown

  • 5
    86% (1,612 ratings)
  • 4
    6% (110 ratings)
  • 3
    1% (21 ratings)
  • 2
    1% (27 ratings)
  • 1
    6% (106 ratings)
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5 / 5 Share

April 24, 2018

Amazing support! 100% would recommend

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

June 7, 2018

The best of the best app. The app was beyond expectation and customer support was amazing. Love this app so much! Every time I ask a support, they are right on it! They have the best apps, support and they are free!

Store

Uni T

Using app

6 months

Total reviews

17

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

April 4, 2018

I haven't yet tested it on a live version of my site, as I worked on a backup version as to avoid any downtime of my live site, but it appears to work great for my needs on my backup site! Installation was tricky, but support got me squared away within 24 hours of my inquiry. Support has actually been wonderful, as they fixed numerous issues I was having (that required special coding on their end). I really wish this app had the ability to add the options to "quick view" windows, and hope that is something they will add to an update. Still giving it 5-stars, because their support was great, and the app is free!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

We're glad to hear that you find our Hulk Product Options helpful and that you're satisfied with the support you've received from our team. Your inputs are essential in helping us understand how we can improve our services. The addition of options to "quick view" windows sounds like a fantastic suggestion. Rest assured, we'll take your feedback into account as we strive to make enhancements to the app. We’re always here to help in any way we can, and your compliment about our supportive team brings smiles to our faces. Thank you for your 5-star review! Best, The HulkApps Team

5 / 5 Share

April 4, 2018

This app is GREAT and a MUST-HAVE! Why? Because it solves one of those things Shopify is missing which should have been a basic feature, namely easy and fast set-up of custom variant add ons with custom prices, and it does it for free. Great support helps you to integrate the app to your theme within 24 hours. Thanks Hulk!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

April 4, 2018

Great app - and very helpful support team. The setting up was fairly straightforward using their installation guide. I've only used it so far for adding a custom option to a few of my products, but it was easy enough... and free!

Using app

About 15 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

April 3, 2018

This app works great. Really easy to use and I like the fact that you can hide/show options based on conditions. I did run into a small issue during set-up but they were able to quickly go in and fix it within a day of submitting my support request.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

March 30, 2018

THIS APP IS EVERYTHING I WAS LOOKING FOR AND IT'S FREE !! I needed a form whereby my customers can add their custom measurements for made to order clothing and this app allowed me to do just that with beautiful results. The Hulkcode team were super helpful and assisted me both quickly and efficiently to help me merge the generated code to my shopify theme . I can customize the form myself without paying a coder to do it for me each time Thank you so much for this app !

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

March 30, 2018

I recommend this app to everyone! It is free, it has a lot of options, it is easy and, the most important, it is adapting the prices. Great app!

Using app

Over 2 years

Total reviews

5

Average rating

4.6

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

March 24, 2018

I highly recommend this app. We've tried many apps, looking for both functionality and design to be built and this is the first app for both. Starting out, they make installation very easy. I have 2 of their apps (this and Volume Discount) and both installed very easy. I did have to reach out to customer service as I was having what I thought was an issue. Turned out to be on my side and the way I had configurations within collections. Customer Service was extremely helpful and quick to respond. Great support! In the one 4 start review, they talk about how the app breaks down the price. We find this is actually very helpful with being able to track exactly what is sold. While we are just a print shop, it's helpful to build analytics on what sells and what doesn't and this helps see how each sale is made. The overall options available to use are great. They give you a lot of options and you can build those out how you see fit. From there you go into configuring sets of options. Specifically, how different options interact with one another by creating conditions. You then can apply them to different products. I was very surprised at how easy it was to create the options, sets and conditions. The only thing that I would like to see changed at some point, is the way the price changes on the product page. The way it is currently setup is once the buyer selects the options, the price doesn't change but rather shows a note that the price will increase by $x.xx price. It's very easy to see and understand, however for a customer experience standpoint, I believe people are used to seeing the overall price change on the page. This isn't a deal breaker nor is it equal to a 4 start because they do a great job at making it very easy for the customer to see what the pricing change will be. Last thing I will say is using this with the volume discount app they offer (also for free) is seamless and wonderful. Everything works better than I would have expected and I'm thrilled to finally get not only the technology I need, but the options for design as well. Great job HulkApps!

Using app

Almost 5 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

March 22, 2018

Great selection of options and customer service responsive.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

5 / 5 Share

March 21, 2018

Great options and really helpful support. Totally recomend!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the kind words. We really appreciate it.

3 / 5 Share

March 16, 2018

Overall, not a bad app - the free price tag is hard to beat! BUT - there are a few reasons that I will NOT be continuing to use this app. 1) The options do not export with the order. This is the biggest issue with this app for our business. Our process involves exporting the orders and creating a to-do list based on that spreadsheet. The options chosen aren't on this spreadsheet, which means we have to manually pull up the order and input which options were chosen. I haven't looked into any other apps to see if this is a universal problem, but it definitely is a deal-breaker on this app. 2) The pricing is handled in a confusing way. I love that you can include an add-on price for each option but the way that it is reported is confusing and not as seamless as I would like. It adds these prices as a separate line item. So for example, we have an item that has a base cost of $1 and charges an extra dollar for each accessory added. The way that this is shown on the invoice is Item A - $1 Customization Cost for Item A - $4 Splitting it up like this makes it a little confusing for the customer. It also affects that exported spreadsheet and makes it confusing for us as well. I also don't like that if there isn't a charge for customization, it includes the [$0.00] price tag on the invoice which looks cluttered. 3) You can not add/edit/look at the options from the listing itself The way this app works is that you create and assign the options from within the app. There is no way (that I have found) to access these options from each listing or even see what options are assigned to that item. This wasn't a deal breaker and I also don't know if this universal to other apps, but it was something that was a little inconvenient. 4) The app is not incredibly easy to install Many of the other apps I have used on Shopify have been fairly simple to install and set up. I was surprised that installing this app actually involved editing the code. I am by no means a coding expert but I do have a tiny bit of experience. I can't imagine someone who is a complete novice having to go through those steps. It seems from other reviews that Hulk Code has great support to help you activate the app but if you are a stubborn independent person like me, this could be frustrating to potentially HAVE to ask for assistance. Again, overall not a terrible app - I just wanted to throw my two-cents in about this app after using it for a couple of days.

Using app

Almost 2 years

Total reviews

3

Average rating

4.3

Developer Reply

Thank you for sharing an honest insight into the pros and cons of using our app for several days. We really appreciate your efforts to help developers like us understand what are the pain points for merchants who actually use the app in their day-to-day operations. We would like to inform you that we take user feedback very seriously and try very hard each day to improve our app and provide better user experience. We will do a better job next time and hopefully earn your trust back. As of now, we are still looking into Exporting options with Orders. For price adjustment - we do display a breakdown of the charges to avoid confusion. With the app improvement update which we rolled-out this year, we have taken care of option listing display. We not only sync products, but also its variants, so you could upsell your products as options. Our setup and install guide is detailed enough to guide coders, but for novices like yourself, we personally look into each store, to install and setup your options, so you get what you want and that too: hassle-free! Let us know if you ever decide to re-install the app, our team will provide you priority support. :)

5 / 5 Share

March 14, 2018

Very nice. Everything you can possibly need is in this app. Quick responses from support too when I needed help and did exactly what I needed for help. It's even free compared to other apps at $10+/month!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We look forward to working with you again in the future!

5 / 5 Share

March 12, 2018

Great selection of options and customer service responsive. App could still use some tools to make management easier, but it has far more options than other free apps.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

March 9, 2018

Very helpful company with install. As soon as it was installed it did what I needed it to do. And cannot beat the free price tag! Can't wait to see what else they come out with as this company was the most helpful I dealt with.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your review. We really appreciate you taking the time out to share your experience with us. If you ever need any help, don't hesitate to reach out and our team will take care of your needs.

5 / 5 Share

March 6, 2018

Still trying to figure out how to work with multi-currency store

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. Regarding the multi-currency, Hulk apps don't support any multi-currency application. But if you want to use the multi-currency then please use Shopify default currency. Please go through this link: https://help.shopify.com/en/themes/customization/currencies