W3  Custom Product Options for Shopify

W3 Custom Product Options

Add unlimited product options! Now with live product preview!

Developer
View on App Store

Rating

4.7

feedback

176

Reviews

chart

#4,543

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    6%
  • Less than a month
    34%
  • Less than a year
    30%
  • More than a year
    29%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful customer support, and wide range of features. Many users have highlighted the excellent customer service provided by the support team, mentioning quick responses and efficient problem-solving. The app is commended for its user-friendly interface and ability to customize product options effectively. However, there are a few negative reviews mentioning issues with glitches and bugs, as well as challenges in setting up conditional logic for product variants. Overall, the app seems to be highly recommended by users for its functionality and exceptional support service.

Highlights

Ease of use and user-friendly interface
Helpful and efficient customer support
Wide range of features and customization options
Issues with glitches and bugs
Challenges in setting up conditional logic for product variants

Rating Breakdown

  • 5
    91% (161 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (6 ratings)

Reviews with Text

  • 100% (176)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 24, 2025

As a complete amateur, I have self taught the format and have found this easier each time I use it.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Great tool for various options for products. Easy and quick installed. Also the help desk is very good: I had technical problems with my theme and they helped me out very quick and professional! I truly recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Many great features and very user friendly. The support team is always very helpful and efficient when any assistance is needed.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

1 / 5 Share

July 2, 2025

HORRIBLE APP. So many glitches, bugs, ALWAYS AN ISSUE with this app not properly working and now it's completely removed from my website even though I PAY A MONTHLY FEE FOR THIS GARBAGE. DO NOT RECOMMEND

Using app

Over 2 years

Total reviews

3

Average rating

3.7

Developer Reply

We're sorry to hear you're having such a frustrating experience. We want to clarify that we haven't received a support ticket or message from this store in over 2 years. If you're still using the app and encountering issues, we'd be happy to help. If you changed or upgraded themes you will need to re-add the app snippets so the options will be available on the product page. Please contact our support team at [email protected] so we can look int your installation and resolve any outstanding problems.

5 / 5 Share

May 24, 2025

I have been using W3 for various apps over many years and can honestly say the service has been excellent, any queries have been answered swiftly and efficiently. I would have no hesitation in recommending W3 to anyone looking for a solution for their e-commerce websites it just works!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

All reviews

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