All reviews

Rating Breakdown

  • 5
    91% (161 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (6 ratings)

Reviews with Text

  • 100% (176)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2025

As a complete amateur, I have self taught the format and have found this easier each time I use it.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Great tool for various options for products. Easy and quick installed. Also the help desk is very good: I had technical problems with my theme and they helped me out very quick and professional! I truly recommend it.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Many great features and very user friendly. The support team is always very helpful and efficient when any assistance is needed.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

May 24, 2025

I have been using W3 for various apps over many years and can honestly say the service has been excellent, any queries have been answered swiftly and efficiently. I would have no hesitation in recommending W3 to anyone looking for a solution for their e-commerce websites it just works!

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 23, 2025

I have used the Product Options app for several years and it is perfect for offering optional extras. Whenever I have needed support, it has been excellent. I highly recommend this product

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 20, 2025

We've been using Custom Product Options for several years. Excellent app and outstanding support!

Store

Insteon

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

We have been using W3 Custom Product Options on our site for a while, and it has been a game-changer for our business. Recently, after switching to a new theme, the plugin wasn't working as expected. I reached out to their support team, and they replied and resolved the issue in under 10 minutes—amazing customer service! This plugin is essential if you offer custom products on your site. Highly recommended, and we will definitely continue using it!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Wonderful app and very fast support.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

The app is user-friendly and functions perfectly. The customer service is outstanding and always willing to assist. Highly recommended. Thanks !

Store

olpr.

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 29, 2024

Solid app - we are using it for several years now.

Using app

Over 7 years

Total reviews

10

Average rating

4.2

5 / 5 Share

March 6, 2024

Nice app. Great customer service!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

Been Using this app for more than 4 years and we love it!

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 24, 2024

I've just started using the W3 Custom Product Options, and I am thoroughly impressed with its features and functionality. The level of customization it provides for product options is unparalleled. Whether you have a simple product or a complex one with multiple variants, this app has you covered. What sets W3 Custom Product Options apart, though, is not just the app itself but the incredible support team behind it. The Support Center is quick to respond and incredibly helpful. I had a few questions about setting up some intricate options for my products, and the support team guided me through the process with patience and expertise. The responsiveness of the support team is a game-changer. It's evident that they genuinely care about their users and are committed to ensuring a smooth experience. In an era where customer support can be hit or miss, W3 Custom Product Options shines bright with its exceptional service. I highly recommend this app to anyone looking for a robust product customization solution, and the outstanding support is the cherry on top. Kudos to the developers and the support team for creating such a fantastic tool and providing top-notch assistance!

Using app

About 20 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

June 26, 2025

5/5! Amazing customer support! The team was super helpful and quickly fixed our setup issues. Everything’s working perfectly now. Highly recommend!

Using app

About 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 18, 2024

LOTS of settings, options work GREAT as expected -- more importantly: FAST and GREAT support team!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

Service client très à l'écoute et réactif. Nous recommandons vivement.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

Great company with great products and amazing service. Always quick to respond and solve any little issues that have popped up.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2023

I didnt end up using this app. But im leaving 5 stars for customer service! they were quick and very helpful.

Using app

32 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

April 4, 2023

Highly professional, articulate communication, quick execution and very patient with customers. I am so pleased with this app and the extra service that was provided in customizing the app for our site. I highly recommend this app!

Using app

4 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 20, 2023

App works well once it's set up and the customer service is excellent. Immediately responsive and always looking to fix the problem.

Using app

About 4 years

Total reviews

2

Average rating

4.5