All reviews

Rating Breakdown

  • 5
    90% (266 ratings)
  • 4
    4% (13 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
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5 / 5 Share

Nov. 9, 2016

Very helpful support---they helped me figure out a problem I was having on our website and worked me until we figured it out!

Store

Rad Joy

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 5, 2016

A fantastic app that we use on nearly all of our products. It's easy to set up and get going. The support is great and fast should you need it.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2016

We have over 800 products on our store which all need personalisation so this app is great for us. Brad's support is great too - would highly recommend this app to anyone

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2016

Had an issue getting the app integrated into my liquid files, and I heard back within an hour or so of contacting support! They fixed everything for me within another hour, and I am up and running and super excited about the flexibility this gives for customizable products within my shop. Three cheers and five stars!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2016

Really great easy to use app. I tried all the other apps (yes, even the one from Bold) to add unlimited product options with conditional logic and this one was the easiest, quickest and worked beautifully. The others had a ton of coding, very slow and expensive. I had some setup questions and needed a bit of help and within a day their tech support answered and fixed everything for me quickly. I was very impressed. Will definitely be adding more apps from this company. Don't be fooled by longer trial periods or huge reviews, its all smoke and mirrors. Stick to simple, good apps that actually work well without taxing your system and resources. 5+ rating!! Highly recommended.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2019

Once again - great support. The company and app continues to perform above and beyond for us. 6-Star performance! Continued support.... just needed to update our review. This team never lets us down. Each and every request is answered quickly and they never leave us a hanging. You have options? This is the only option you need!! W3 works x 3. --- (original review) We needed a custom options APP that required a lot of conditional configuration. Custom Product Options by W3 offered everything we needed. Even better, their support staff made the installation a breeze and their after purchase support made us feel guilty that we're paying less than $10 a month. Even if you only have one option in your store, plug in this APP. Click. Done! Thank you W3. You make it easy -- Continued -- We had a client request and as soon as we hit send on our question, W3 responded with the answer and solution. They won't let you down. Thank you!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2016

Really nice app! I'm not familiar with Shopify's codes and scripts, but W3 made it really simple! I sell fully customizable products so I needed a form builder and this app delivered.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2016

By far the best CUSTOM Fields app in shopify store - works awesome - check it out on our site www.tiesncuffs.com.au to see it working... Would love to see clickable images in the future and ability to change fonts on page for our personalized products.

Using app

4 months

Total reviews

9

Average rating

4.3

Developer Reply

Thank you for your review! We have recently integrated the ability to add the clickable images as per your suggestion!

5 / 5 Share

May 31, 2016

great app. our store has lots of personalized items and it has everything we needed.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2016

This app is perfect for what I needed. It's easy to understand. I can make different options for different products. I use a variant through shopify for the base and then use this app for the add-ons. It's perfect!

Store

Karmak

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

March 2, 2016

Great customer service! I would recommend this app to a friend.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 29, 2016

Jason Belden and Brad Gilbert was a huge help, can not thank you enough. You've helped me get my website off the ground! this is an amazing app. would highly recommend. Fantastic customer service!!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2016

Just finishing up my week trial with this app and wanted to post a review. First, Brad has been fantastic! Responds to inquiries typically within 24 hrs. If I'm trying to do things outside the scope of the app, Brad takes the time to suggest alternative ideas and work arounds to accomplish what I want. I also really appreciate the thought that went into making this app so user friendly for us technically challenged users:). I need to build fairly complicated order forms in my store with lots of options, conditional logic, and file uploads, and this app seems to be up for the job so far... and at a very fair price to boot!. This is a fairly new app and from my understanding still has some enhancements in the works as well. Really did my research because I didn't want to spend a lot of time trialing different apps only to find they couldn't meet my needs halfway through the building process... so glad it seems I got it right the first time around! Definitely recommend this app and developer!

Using app

About 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2016

I am switching shopping cart providers for my custom t-shirt website: http://www.teeporium.com (currently http://teeporium-test.myshopify.com/). This is a huge undertaking! Why did I do it? Because of W3 Custom Product Options does exactly what I want it to do and I've done a lot of research, asked many other developers and shopping cart providers for custom development of the same thing and they come back with quotes higher than $18,000. W3 has been so helpful and quick to respond that they not only know what customer service is all about, they also want business and are not greedy. At only $8.99/m, this is truly amazing!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2016

Great app! I had a issue with adding products to the cart, but Brad cleaned it up in a few hours.Easy to install, easy to use.

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2016

App is really easy to use and offers lots of useful functionality including conditional logic. Support is quick and helpful!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2016

We use both the W3 Product Options and W3 Order Status apps on 2 of our Shopify sites. Both products work well and are well supported. Response from the developer has been extremely prompt. We highly recommend both the apps and the developer. Richard Burke extramileprinting.com / extramileprinting.ca

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2016

By far the best, and most easy to use option app I've ever seen. And customer service is phenomenal. 5/5

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 4, 2016

Great app just started to use it It has a lot of value for us

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 31, 2015

Awesome app!!Awesome price!! Amazing customer service!! Very easy to use. Works as described.

Using app

Over 1 year

Total reviews

1

Average rating

5.0