All reviews

Rating Breakdown

  • 5
    90% (266 ratings)
  • 4
    4% (13 ratings)
  • 3
    2% (5 ratings)
  • 2
    1% (2 ratings)
  • 1
    3% (8 ratings)
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5 / 5 Share

Jan. 5, 2023

I've had Custom Product Options installed for about a year now. Cannot fault the app or the service provided by the team. There's been numerous times I've called upon the help of the developers for various reasons (never for a fault of the app). They are so quick to respond despite being on the other side of the world to me! And they always nail it first time around! So pleased I stumbled across this app, it makes my online store function exactly as I need it to! Cheers guys!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

I loved their support. They even went above and beyond when I couldn't figure it out and did it for me. Just be nice and descriptive about what you're trying to do they want to help you make it work.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

This app has been consistent the past 3 years and works perfectly. Whenever we had questions or needed some assistance the support is the best!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Absolutely amazing. I'm using Sense theme so asked the team to install the app manually. It was done within 10 minutes and every tiny thing I wanted changed/edited was done incredibly quickly. Absolute stars, thank you!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

I have used this app for several years and it rocks. The customer support is tremendous. It has helped our company grow by providing tons of options to our customers. Thank you W3

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Diese App ist preisgünstig und unfassbar leistungsstark! Sehr viele Möglichkeiten, die conditional logic zu organisieren, Preise hinzuzufügen etc., das Ganze zu einem unschlagbaren Abo-Preis der App. Ich wollte, dass die App schneller lädt bei aufrufen der Produktseite, habe dem Support geschrieben, sie haben mir sofort geholfen und das für mich programmiert. So einen Service habe ich selten erlebt. Die Benutzeroberfläche ist einfach und verständlich. Man kann leicht Überschriften wählen und das Design passt sich optimal an das Shop-Theme an. Danke

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Great customer service. I don't have much experience with the app performance yet. However, the customer support has been really great with very quick responses and solutions to my questions. With the free trial and efficient services, it's a no-brainer to at least TRY this app out! Thank you W3trends team!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2022

This app has been a life saver for our company. We have very specific products with a lot of personalization. Custom Product Options has given us the opportunity to positively communicate the needs of the shopper when they are trying to purchase. We would be lost without this APP. Highly recommend.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Incredible custom service and awesome app! The customer service team replied and has helped within minutes of emailing. The app itself works amazing. We are just getting started and haven't full utilized all features yet but so far it is awesome.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

I have been using this app now for about a year and it is brilliant. I have an online only store for personalised baby gifts and I am able to tailor the personalisation options to my needs to easily, far better than previous apps I have used. The team is also super responsive and helpful with providing advice. Definitely would recommend.

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 13, 2022

This app is super easy to use and gives us the means to further personalize items for our customers. It also lets us easily do adjustments across all the items faster than other similar apps I have used in the past. I am especially a fan of the conditional logic! Being able to hide or add other components only when needed keeps the look cleaner when not needed. Whenever I have had issues the customer service team has been quick to reply and help.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2022

Fantastic app and unbeatable support, thank you! Everything has been great to use and when we've need assistance the team has been most helpful.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2022

Perfect integration with our order flow and very helpful support for any questions you might have. I had an issue on initial theme integration and the support team helped me out extremely quickly!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2022

This app is perfect for what we need and has created numerous upsells for us. It's easy t use and the support is super fast. HIGHLY recommended.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 20, 2023

Customer support is quick and very helpful. This is a great app for adding product options if you have a lot of variants.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 22, 2022

Plugin perfetto ed assistenza top, fa quello che dice di fare e ti supportano per ogni problema e necessità

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

This app is WONDERFUL! I can now have sizes and styles in a drop down instead of listing them all out individually. Now, I can have a total of 50 products instead of having to set a particular amount in one size/style. The only downfall is that I can't figure out a way to export my orders and have my options show up on it. I've emailed support a few times. Hopefully there's an answer! Long story short--get the app. It's way worth it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2021

Customer support is always quick to respond. We having been using custom product options app for 3 years and it works well. Especially being able to add-on products that works with tracking inventory.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

This app is everything we need for our online product customization and more. It allows you to create a "form" which is visible on the product page for products that meet the criteria you've set. This app does that wonderfully, and it is highly customize-able. We use this to offer add-ons such as engravings for selected items in our store, and the app takes care of adding the price of the add-on to the cart. The app absolutely excels at that. Another thing we use this app for (which might not be what the app was specifically designed to do, but does well), is to display a "product builder" for one of our collections. In short, we have a collection that was specifically designed to allow customers to mix and match several pendants into a single necklace. Before Custom Product Options, customers were only able to see the final product in our Brick-and-Mortar store but now, we're able to offer them to see the final product in real-time, as well as the final cost of the entire thing. On top of this all, I want to heap praise on one of their service representatives (Hi Jason! ). He was so willing to help with my problem, despite my request being way out-of-scope for their app. He went above and beyond to help me get things right, and I'm very happy with the final result. If you need a robust product option customizer, you don't have to look any further.

Store

Jens

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

Support is phenomenal and and truly supportive :) Who knew! Anyway, I love the app it is solving some long term problems that will make my customers so happy and able to order easier. Which makes me happy!

Using app

4 months

Total reviews

11

Average rating

4.6