W3 Custom Product Options

Feb. 2, 2019

The app worked fine, and the price-point was good. We used it in our company for 6 months and moved to a different apps that offered photos with the add on items / swatches.

Feb. 1, 2019

If you are looking for a solution for your custom product options, look no further - seriously. I went through roughly 3-4 apps and several RFPs with web developers trying to figure out a solution for what I needed and this was the only one with the proper functionality at the right price. Once you get a hang of it, its extremely user friendly. And, for anything you might not be able to get the hang of, their team is always available to help. Every question I have ever had has been answered within 24 hours by a real member of their team, and every issue I ran into was always resolved. Love these guys and so thankful that I found them! Also - I noticed another reviewer mentioned that they could not install the app and that it was a 'trap'. I completely disagree. I'm no web developer and I had zero issues embedding the code for this into my theme using W3's detailed step-by-step directions.

Jan. 10, 2019

Awesome app, easy to use and company customer service is superior! Highly recommend them to install the app for the little bit it costs! 5 Stars

Dec. 20, 2018

I needed help adding some options to my website. Were very helpful throughout the whole process and very timely as well! Thanks again!

Nov. 7, 2018

This was the best app out there to add name engraving to our bats. While it takes a little to get it configured properly, most good things do. It would be great if you could show examples of the "actual" engraving font but perhaps it will someday. W3 support was great in helping get set up properly and making tweaks to match their Accessories app which is right next to it.

Oct. 25, 2018

This app is great, we use it for adding custom line items to prescription lenses and once configured, works a dream! Highly recommend. In addition support is second to none, responsive and highly helpful. I see full value in this subscription thanks guys, keep up the good work! freshforpandas

Oct. 24, 2018

Great app. Bit of a learning curve but once you've got it it works well. This app is integral to how we sell some items so we can't be without it. We had one issue with it but it was all sorted within a few hours of first contact with W3trends. Great support!

May 9, 2023

Megan is super amazing. This is the best product options app. Just a shame there is a monthly fee. Thanks

Sept. 25, 2018

I used this app to allow customers to choose how to send gift certificates - by email, text, mail, etc. Super easy and fast. I had tried a free app and struggled with it for days. After I installed this, my problem was fixed within about an hour. Good product. Thanks, W3.

Aug. 3, 2018

Incredible customer service ... I am impressed, I thought just by looking at the instructions that this would be a long and complicated road... not at all... I paid for the installation $25 so I would not even bother trying to understand how to :) and then Megan did the rest for me always answering rapidly. So after a few emails, the form I needed is done. I did not spend more than 20 minutes on the whole thing. Bravo and thank you. luc

July 23, 2018

Easy to use app! Fantastic and easy to communicate customer service!

July 23, 2018

We had issues with our website's theme compatibility and the W3 Support team, specifically Justin, went above and beyond to ensure their apps would work for our site.

July 19, 2018

Had a little trouble with the installation--but it was quickly resolved. Setting up the form with the conditional logic (e.g. if you take the option, then show these fields and add an upcharge) was easy, and it looks great. It just works. Support on the installation was very quick and painless. Well done.

July 18, 2018

We started using this app first on www.astralcycling.com and now have installed it on our second shop. Works great and the service has been quick and always addresses what is going on. The conditional logic works like it should and allows us to build out so many options for all of our product pages. I like that you can build a group and duplicate too, not have to rebuild it all over again for another page. Other option apps i've worked with don't allow this and it requires a lot of double work. Great app for the price - you get a lot of options.

July 13, 2018

I'm working with W3 for three years now, never had any trouble and the features are working perfectly.

July 9, 2018

We sell tablecloths and needed a way to allow customers to request an umbrella hole be added at extra cost, something Shopify doesn't do. It has been working great and we've seen an increase of umbrella hole sales since we switched to this app. Highly recommended if you offer customization options to your products.

July 8, 2018

Works as advertised, easy to install and configure. Highly recommend it if you're needing to customize products past the basic options allowed in Shopify.

July 8, 2018

This product has been key for us collecting data from our customers at time of purchase. We find it flexible enough for our needs, without being too hard for us to maintain - well done!

July 6, 2018

This product is absolutely key to me being able to help my customers choose the wood type, size and all kinds of personalization options for our premium cutting boards and as well as the engraving options for our barware. It is perfect for our products and really simplifies the checkout process. We love it, and wish that it were available for the other marketplaces we sell in as well! Traci Shanks https://WellWrittenGifts.com

July 6, 2018

Overall it works great and does exactly what we need in our webstore.