All reviews

Rating Breakdown

  • 5
    91% (161 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (6 ratings)

Reviews with Text

  • 100% (176)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 7, 2017

This app is awesome! Very easy to use and customer service is great too! I had nother one for months, it was much more expensive and complicated...

Using app

About 4 hours

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 2, 2018

This app has been a watershed for our shop as we try to streamline our custom ordering process. It allows us to capture line item properties, build logic into the product listings and charge extra for options. It does require some integration testing and modification to notifications and invoices to properly show the extra information but the support team at W3 has been super helpful, responsive and have solved all of our issues. We evaluated other solutions first, but we found this to be the best option available for Shopify by far and the price is very reasonable. Update 11-2-2018: We updated our theme to the latest version and needed some help updating the custom product options. Within 1 hour of contacting the team at W3 Trends, we had everything fixed. I cannot recommend them highly enough. Thanks for being awesome!!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 7, 2017

Great stuff. With colour Swatches heaps of options and most importantly conditional logic this app is perfect for us. Support is great, really helpful and always get it right. Thanks.

Using app

15 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2016

Great app. Very flexible to customize. Easy Installation. The support team doing a great job in guiding and setting up customizable options. Thank you...

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2016

This has proven the best program on shopify if you are a retailer with products that need many different kinds of options, some required, some optional, some text boxes needed for measurements, etc. The interface also makes it easy to attach more than 1 product to the set of options instead of having to edit each individual product. From a customer stand-point, the design and interface is easy to choose and see the added prices for different options, etc. Finally, their customer service has been a huge help! I had entered code incorrectly and they went in and made the fix for me for no charge. I highly recommend W3 as your options editor.

Using app

2 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Nov. 29, 2016

This app is wonderful & functions straight out of the box. It's resolved all of our "variant" / customisable product issues (an area where Shopify really lags behind) & even inspired us to add a few new products, just because we can (those conditional fields are so useful!) Brad, Jason and the support team really went above & beyond to help out with a (very specific) request we had for our store - added a minor code tweak for us & got it done within 24 hours. Amazing service. Cannot recommend this app enough.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2021

Highly recommend the Custom Product Options app from W3 Trends. Been using this app for years...without the app we could not offer dog coats to our customers in all the colors and sizes we make. The Custom Product Options also lets us offer other dog coat options. Most importantly, we are able to require customers to provide detailed measurements that allow us to customize the fit of our dog coats to the unique physique of a customer's dog. Being able to duplicate and modify the field groups really saves time. From time to time, unusual situations have come up and I have received timely and helpful support!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2024

This app is worth every penny. We've been using Custom Product Options for about 5 years and could not be more pleased. Every item we make is custom and requires a TON of information. Custom Production Options allows us to offer our customers convenient drop-down boxes, radio buttons, and text inputs where we need them. The conditional logic also allows us to ensure only the options needed are presented to the customer. Each time we've reached out to the developers for help, they responded quickly and are very helpful. We're SO thankful for this app and the developers.

Using app

About 8 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2016

It took a while to figure out because the video tutorial doesn't go in depth but after I emailed a couple of questions and played around with it I found it easy to use and so far has been able to accommodate my needs.

Using app

1 day

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 13, 2016

Simple, easy and works perfectly. Terrific customer support! This is an app that will make us money.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2016

Amazing app for unlimited custom product options! Very easy to use and customer support is excellent.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2016

Incredible value! Works great immediately after extremely simple installation. Very powerful options, which are what my complicated product options need. Love it!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2017

Perfect product for custom monogrammed products and I have tried them all. Awesome customer support, fixed a minor issue on my end in record time. Highly recommend! Super quick customer support as well.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2016

A fantastic app that we use on nearly all of our products. It's easy to set up and get going. The support is great and fast should you need it.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2016

Really great easy to use app. I tried all the other apps (yes, even the one from Bold) to add unlimited product options with conditional logic and this one was the easiest, quickest and worked beautifully. The others had a ton of coding, very slow and expensive. I had some setup questions and needed a bit of help and within a day their tech support answered and fixed everything for me quickly. I was very impressed. Will definitely be adding more apps from this company. Don't be fooled by longer trial periods or huge reviews, its all smoke and mirrors. Stick to simple, good apps that actually work well without taxing your system and resources. 5+ rating!! Highly recommended.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2019

Once again - great support. The company and app continues to perform above and beyond for us. 6-Star performance! Continued support.... just needed to update our review. This team never lets us down. Each and every request is answered quickly and they never leave us a hanging. You have options? This is the only option you need!! W3 works x 3. --- (original review) We needed a custom options APP that required a lot of conditional configuration. Custom Product Options by W3 offered everything we needed. Even better, their support staff made the installation a breeze and their after purchase support made us feel guilty that we're paying less than $10 a month. Even if you only have one option in your store, plug in this APP. Click. Done! Thank you W3. You make it easy -- Continued -- We had a client request and as soon as we hit send on our question, W3 responded with the answer and solution. They won't let you down. Thank you!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2016

By far the best CUSTOM Fields app in shopify store - works awesome - check it out on our site www.tiesncuffs.com.au to see it working... Would love to see clickable images in the future and ability to change fonts on page for our personalized products.

Using app

4 months

Total reviews

9

Average rating

4.3

Developer Reply

Thank you for your review! We have recently integrated the ability to add the clickable images as per your suggestion!

5 / 5 Share

March 22, 2016

This app is perfect for what I needed. It's easy to understand. I can make different options for different products. I use a variant through shopify for the base and then use this app for the add-ons. It's perfect!

Store

Karmak

Using app

5 days

Total reviews

11

Average rating

5.0

5 / 5 Share

March 2, 2016

Great customer service! I would recommend this app to a friend.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 5, 2016

Great app! I had a issue with adding products to the cart, but Brad cleaned it up in a few hours.Easy to install, easy to use.

Using app

24 days

Total reviews

1

Average rating

5.0