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The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer support, easy installation, and helpful features for product pages. Users appreciate the responsiveness of the support team and the quick resolution of issues. The app is described as intuitive, easy to use, and effective in improving product listings. On the other hand, negative reviews mention issues with the app not working, lack of response from support, and difficulties in communication. Some users faced challenges with the app not loading or functioning properly, leading to frustration and uninstallation. Additionally, there are comments about misleading information regarding the free plan and a limited trial period.
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i reached out about the app not working, no response.
The app was working, and then I realised it was no longer working and I have no idea why - can't even get into the app anymore as it won't even load. Tried multiple browsers. Emailed support but no answer, so I also had to uninstall it! Would appreciate some compensation for this, as now I am out of pocket. Didn't want to leave a bad review, but have been left with no other option of communication.
Updated: June 26th. The issue with the application has been fixed, and it is working well again. I had support reach out to us regarding the known issue with the application, which caused the issue. Thank you ____________________________________________ App worked great! But last week app stopped working, I raised an email ticket with support, but didn't hear back from them. Unfortunately had to uninstall it as I am not sure what caused the app to stop working, and without any updates, I had no option to uninstall it. Looking forward for assistance on the same
Easy and Simple to use, exacly what we needed
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