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The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, helpful and responsive support, easy installation, and the app being effective in improving product pages. On the other hand, negative feedback revolves around the app not working, lack of response from support, and issues with functionality on certain themes. Some users had to uninstall the app due to it not functioning properly and the lack of communication from the support team.
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i reached out about the app not working, no response.
The app was working, and then I realised it was no longer working and I have no idea why - can't even get into the app anymore as it won't even load. Tried multiple browsers. Emailed support but no answer, so I also had to uninstall it! Would appreciate some compensation for this, as now I am out of pocket. Didn't want to leave a bad review, but have been left with no other option of communication.
Updated: June 26th. The issue with the application has been fixed, and it is working well again. I had support reach out to us regarding the known issue with the application, which caused the issue. Thank you ____________________________________________ App worked great! But last week app stopped working, I raised an email ticket with support, but didn't hear back from them. Unfortunately had to uninstall it as I am not sure what caused the app to stop working, and without any updates, I had no option to uninstall it. Looking forward for assistance on the same
Easy and Simple to use, exacly what we needed
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