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The reviews for this Shopify App are mixed, with both positive and negative feedback. Positive aspects include helpful and responsive customer support, easy installation and use, and the effectiveness of the app in boosting sales and improving product pages. Customers appreciate the quick resolution of issues by the support team and the intuitive nature of the app. However, negative feedback revolves around the app suddenly not working, lack of response from support, and issues with the free plan not functioning as expected. Some users had to uninstall the app due to it not loading or causing problems on their store. Overall, the app seems to have a strong feature set but needs improvement in terms of reliability and support responsiveness.
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i reached out about the app not working, no response.
The app was working, and then I realised it was no longer working and I have no idea why - can't even get into the app anymore as it won't even load. Tried multiple browsers. Emailed support but no answer, so I also had to uninstall it! Would appreciate some compensation for this, as now I am out of pocket. Didn't want to leave a bad review, but have been left with no other option of communication.
Updated: June 26th. The issue with the application has been fixed, and it is working well again. I had support reach out to us regarding the known issue with the application, which caused the issue. Thank you ____________________________________________ App worked great! But last week app stopped working, I raised an email ticket with support, but didn't hear back from them. Unfortunately had to uninstall it as I am not sure what caused the app to stop working, and without any updates, I had no option to uninstall it. Looking forward for assistance on the same
Easy and Simple to use, exacly what we needed
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