My Product Registration
Product cares - product registrations and warranty claims
Rating
4.9
feedback
70
chart
#3,043
All reviews
Oct. 26, 2023
The service is amazing After setting up, the layout was a bit off; however, their customer support just fix it for me in 30 mins
June 20, 2023
I just wanted to take a moment to give a big shout-out to Product Varify (My Product Registration) for being such a great app and team for their vendor support. This app fits our needs wonderfully by allowing customers to register their warranties seamlessly on our website. Their support is really quick (usually gets a response within a day), and they could understand the problems we are facing and help us rectify them in a timely manner. Talking about the app itself, it's very user-friendly, and our customer is able to auto-fill their serial number on the warranty by scanning a QR code on our product. For us, managing all that customer data has become a breeze. We strongly recommend this app if you're looking for a reliable and efficient solution for your product warranty registrations.
June 14, 2023
Hello, This app is perfect for me. It allows customers to set up there product warranties from products they purchased both online and offline. The impressive thing for me is it allows customers to enter the serial number and upload receipts from offline purchases. One of the main advantages is you can approve the warranties online, by checking the receipt against the details entered. You can do this all online, no more communication and asking for attachments of receipts by email. No need to create excel spreadsheets, this app stores everything. I tried 3 other apps, before i found this app.
June 6, 2023
It's been great for what we needed! The form builder works great and the features and settings makes it easy to manage forms. I would like to see improvements to styling which needs to be done with CSS at the moment.
May 31, 2023
The service is very responsive and helpful. We had a few issues setting it up and connecting it to all our tools but we are getting there.
April 3, 2023
Support team is incredible. Fast, responsive and just best in class. Thanks for your help Vito, above and beyond!
Jan. 3, 2023
Great app, can be used for much more than product registrations. We use it for service agreements on diving gear, and also as a logbook for registration of catch (fish, crabs etc).
Dec. 19, 2022
Great experience! Staff very patient explaining and fixing issues. Would recommend to other shop owners!
Dec. 12, 2023
It is a great app, which's exactly what I want. The customer service team is good, fast reply and patient. The features provided are exactly what we need. The staff was also very patient in providing us with assistance.
Oct. 20, 2022
App does exactly what we need to communicate with our customers. Customer service was extremely helpful with solving a problem
Sept. 29, 2022
This app is a wonderful tool for us, and when we were having trouble setting up the config, the customer support provided excellent and swift assistance. Highly recommended.
Aug. 2, 2022
Love this app, it works super well! Vito is very helpful in getting the app dialed-in for specific needs. Wonderful Customer Service.
July 11, 2022
Great customer service. I am not very tech minded so speaking to a real person is refreshing. I sent an email, heard back promptly and set up a time to talk. Thank you Vito for walking me through any tweaks I need to make.
July 7, 2022
Perfect app. Exactly what i was looking for. Built out a warranty page with a little help from Vito. Their customer service is amazing. Scheduled a call with Vito, in less than 30 minutes he answered all my questions, and trust me I had a lot of them. If you are looking at this app it is worth the 5 day free trial and definitely worth the $15 a month. thank you
May 3, 2022
This app works as described. It may be installed and used without extensive knowledge or customization. The ability to customize this app is impressive, and a developer versed is css will have no trouble fitting it to their needs. For the rest of us, the support staff is surprisingly quick and helpful, if a bit lacking in their execution of the English tongue.
May 2, 2022
App developer 'Varify' respones well and support quickly. now app's REST API supports Cross Origin Resources.
Jan. 27, 2022
Helpful simple app for product registrations. Team was helpful when i had questions and replied very quickly
Jan. 27, 2022
Great app and great customer service. Highly recommend as it is very simple to set up and use. Keep up the good work.
Jan. 26, 2022
Responsive developer! Have some issue with uploading CSV file, but vito helped to fix in a short time. Definitely recommend it.
Nov. 30, 2021
I've been reading and trying out different warranty app registration and this one is all I ever wanted. Nice layout, easy to install and setup. Great customer service. Nice and quick. Definitely recommend