All reviews

Rating Breakdown

  • 5
    90% (214 ratings)
  • 4
    6% (14 ratings)
  • 3
    2% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (6 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 14, 2021

We have this on our other store and now installing on this one. Had one hiccup, but reached out to support and after a day they had me going. Note this was even on a weekend! Can’t beat that for free. Thank you for the app!

Using app

1 minute

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app. Please contact us if you have any problems. Regards

5 / 5 Share

Dec. 13, 2021

They had very nice customer service, who kindly helped me figure out all my questions. They got all the functions I need.

Store

Minosys

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely

5 / 5 Share

Dec. 8, 2021

I started using it as of yesterday. It's easy to use and I am learning the other functions. Once I have mastered using the app I will add more to my comment. So far its great experience and I really enjoy using it.

Using app

About 19 hours

Total reviews

3

Average rating

5.0

Developer Reply

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,

5 / 5 Share

Dec. 8, 2021

Great. Very useful and easy to use. love it! Most importantly, they provide many free solution to help conversion.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app. Please email or chat with us if you have any questions. We're ready to help you as soon as possible. Thanks

5 / 5 Share

Dec. 7, 2021

É incrível como esse app gratuito é bem feito, muito fácil de lidar e caso haja qualquer problema o suporte deles é fantástico, simples e sem enrolação, direto ao ponto.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Obrigado pelo seu feedback! Ficamos muito felizes ao saber que você está satisfeito com nosso aplicativo. Envie-nos um e-mail ou inicie um chat ao vivo se tiver problemas com o aplicativo. Atenciosamente,

5 / 5 Share

Dec. 7, 2021

This app makes my store looks freaking amazing and I love it! Easy to use and easy to put into your store product page

Using app

8 months

Total reviews

16

Average rating

4.7

Developer Reply

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,

5 / 5 Share

Dec. 7, 2021

The app is very good and fully fulfills the purpose. Moreover, it is free. This is unbelievable that such app does not cost you anything and functions fantastically. I would definitely check other apps by Autoketing. Thank you for such wonderful app which is kind of a gift.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your review. I think you mistake our app for another app. Our app is a review app, not a chat app. Please check again. Regards

5 / 5 Share

Dec. 6, 2021

I love this app. It's amazing that it's free... it's much more better than many others paid apps. I recommend it

Using app

2 months

Total reviews

2

Average rating

4.0

Developer Reply

It's very great that you spend your time leaving a review. We love it a lot. Our team is always ready to help you with settings. If you have any issues with our app, please feel free to contact us. Sincerely, Autoketing team

5 / 5 Share

Nov. 30, 2021

I like how it shows on the website. User-friendly so far. If there was a way to correct an accidental like/dislike, that would be great. Otherwise, it's a good app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

It was a privilege serving you. It’s all that we ever want from our valued merchants and it has brought us happiness to have resolved this with you! :) Should we miss anything or if you have other concerns that you'd need some help with, please advise. Best Regards,

5 / 5 Share

Nov. 30, 2021

nice app!!! very easy to use this.... after such an app nochdazu is free ....darf you really say nothing!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We're very happy that you spend your time rating our app. Your review is our motivation to improve it in the future. We're always ready to support you if you have any problems with our app. Please feel free to contact us. Sincerely, Autoketing team

3 / 5 Share

Nov. 28, 2021

I'm using this app to be able to show live customer reviews and it is not really user friendly for a tech person as myself.

Using app

10 months

Total reviews

2

Average rating

3.5

Developer Reply

Thanks for reaching to us. Our app shows a Write A Review button in product pages. Customers will click it to leave reviews. Review section shows in product pages too. I check your website and see our app working now. We have messaged you to support more. Regards.

5 / 5 Share

Nov. 27, 2021

I used this for the first time during our Black Friday promo, it worked seamlessly and I really like the way it highlights the products on sale during the checkout process!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your rating. We're very happy to support you. Our team will investigate your feedback to improve our app. Please contact us if you have any problems. Regards

5 / 5 Share

Nov. 26, 2021

Super application, intuitive et super bien faite je recommande. Tout est personnalisable de A à Z avec beaucoup d'options pour le client ♥︎

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Merci pour votre avis. Nous faisons de notre mieux pour soutenir les commerçants. Ce serait formidable que vous aimiez notre application. Contactez-nous si vous avez des questions. Nous sommes prêts à vous aider. Sincèrement

4 / 5 Share

April 24, 2023

Recently discovered that all my settings for email campaigns reverted back to default... so emails were going out to my customers WITHOUT my logo in the header, the way I set it up. I don't even know how many went out like that or how it got set back to default, as I haven't made any changes in months. Additionally, despite setting the "review request" email to go out 72 HOURS after someone places an order, the emails keep going out 30 minutes later, before orders have even shipped. This upsets my customers! I'm not happy with this app. It's easy to set up but it doesn't function properly. I wish I hadn't subscribed for the paid version, it hasn't been worth it.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely

4 / 5 Share

Nov. 23, 2021

Sono ancora in fase di test perchè appena scaricata. Applicazione facile da usare e molto funzionale.

Using app

About 1 hour

Total reviews

10

Average rating

4.6

Developer Reply

Grazie per la tua recensione. Spero che tu possa aggiornarlo a una recensione a 5 stelle dopo aver provato la nostra app. Siamo lieti di supportarti in qualsiasi momento. Grazie

5 / 5 Share

Nov. 23, 2021

Would really recommend this app! it's really a great app en the service is really good! shoutout to the tech team x

Using app

12 months

Total reviews

3

Average rating

3.7

Developer Reply

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,

5 / 5 Share

Nov. 18, 2021

Best APP in Shopify! Professional layout, detail considerations, and free, what else can I ask. Just want to say thank you!

Using app

14 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app. Please email or chat with us if you have any questions. We're ready to help you as soon as possible. Thanks

5 / 5 Share

Nov. 18, 2021

Great App to get real reviews from real client. Also customer support is awesome, Perfect app, Recommended

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,

5 / 5 Share

Nov. 18, 2021

I use this app to help get customer product reviews. Great App. Great customer service. Check it out

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team

5 / 5 Share

Nov. 20, 2021

Definitely a must-have for any website. This tool is perfect for my online boutique. I recommend this app to everyone. Must have! Must have! Must have!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Your review is our motivation for us to improve the service in the future. Thanks for leaving feedback and your recommendation. Contact our team if you have any questions or problems. Regards