Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
299
chart
#1,413
All reviews
Rating Breakdown
Review RSS Feed
Nov. 4, 2024
I was stuck with my shopify store and about to quit, and I just found this app which it seems to be the solution that I was looking for, great customer service more that I was expecting so far great product! Jeff was very helpful providing me with the assistance that I needed!
Oct. 30, 2024
Sehr zuvorkommender Support, lässt sich Zeit und schreibt sehr schnell zurück. Die App selber hat ein wenig ein Darstellungsproblem im Backend dass ein Teil in Englisch und Deutsch angezeigt wird aber man versteht es schon. Ein absolutes Must Have für alle die costum Produkte anbieten wollen
Thank you for your kind feedback! We're delighted to hear that you've had a positive experience with our support team and appreciate the quick responses. We appreciate your note on the display language in the backend, and we’re always working on improvements to ensure a seamless experience. It’s fantastic to know that Inkybay is helping you offer custom products effectively and is a must-have for your business. If you have any further feedback or need assistance, please don’t hesitate to reach out. We’re here to support you and truly value your trust in Inkybay!
Oct. 3, 2024
this app is amazing it can literally ticks all the boxes... the customer service is amazing too ive spent hours trying to get my product to change colour when use my swatch trying to learn basic code and came up with zero. messaged customer help and hector managed to sort it out within minutes!! would highly recommend
Sept. 6, 2024
Great app to work with!! Support is awesome and it works very well for personalized tumblers!!!
Aug. 28, 2024
This is the first option/app I have found that is affordable and that works for my business needs. I just started using it but so far it has been awesome. The customer service is OUT OF THIS WORLD!
Thank you for your fantastic feedback! We're thrilled to hear that Inkybay is the first affordable option that works for your business needs and that your experience has been awesome. We're delighted that our customer service has made such a strong impression on you—your satisfaction is our top priority! If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!
Aug. 21, 2024
Jesun was brilliant helping me to build my products and to get the finish for the Customer screen. The app is great and will really help my Customers to design products themselves in colours they like. Thank you for your help Jesun
Thank you for sharing your wonderful experience! We're delighted to hear that Jesun was brilliant in helping you build your products and perfect the customer screen. It's fantastic to know that Inkybay will make it easy for your customers to design products in the colors they love. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're here to support you, and we appreciate your trust in Inkybay!
Aug. 20, 2024
I absolutely love the this app. Tried four other apps before finally finding Inkybay. It has all the features I was looking for. Really helps when offering customization for my customer. Plus Inkybay's customer services is knowledgeable and quick to help. Other apps I was waiting 12-24 hours before hearing back from their customer service.
Thank you for your amazing feedback! We're thrilled to hear that Inkybay has all the features you were looking for after trying other apps. It's great to know that our app is helping you offer customization to your customers effectively. We're especially glad that you've had a positive experience with our customer service team and that we've been able to provide the timely support you need. Your satisfaction is our priority, and we're here to ensure you have the best experience possible. If you have any more questions or need further assistance, please feel free to reach out anytime. We appreciate your support of Inkybay!
Aug. 14, 2024
Outstanding live chat support and video tutorials. After trying multiple product designers, we are very pleased with Inkybay! I highly recommend this app to retailers looking for easy product customization options and retailers that need an option for high volume sales. 5 Stars all the way!
July 30, 2024
Finally something to be fully customizable! Not to mention the great and quick service when you cant figure something out! Extremely happy with this add on.
Store
My Store
Using app
About 8 hours
July 29, 2024
Tech support is so amazing was able to fix all of my concerns in a very timely manner. This app so exceeds my expectations.
July 26, 2024
The tech team is always friendly and happy to help no matter what. It makes the app 10x better. Highly recommend.
July 25, 2024
Support was great! App does what i wanted it too!
Store
My Store
Using app
30 days
July 17, 2024
I am so pleased with the support that I have received from customer service. Every issued that I had with settings, customer service were willing to help. I am forever thankful. Inkybay customer service team is awesome!
July 16, 2024
This is indeed an amazing app. It meets all my needs! Also the support team is super helpful, help me fix all my issues promptly!!!
July 14, 2024
Great customer service helped me figure out how to set up the app
Store
My Store
Using app
About 2 months
July 10, 2024
Just started using Inky Bay, super helpful support team and very intuitive interface. Excited to keep using it!
July 9, 2024
The app is very good and the support is amazing. My only complaint is very minor and it is that it seems very specificly designed for certain products like garments. It takes a bit of creativity to make it work with more unique products but overall it's great. I've never seen an app or a product like this with such fast support. I haven't launched this to my customers yet but so far, building my customizer has been great. I hope they continue to develop it and add more.
July 3, 2024
Design: The app solved the customisation issues we needed for our website, it is user friendly for the end customers and also easy to modify to suit our need as an app user. The layout of the customisation tool is clean & simple. Service: Pre-sale & Post-sale support has been excellent & prompt. Technician are extremely helpful during the online meeting to alter the functionality to our requirement.
July 1, 2024
Great customer service, Quick response, would recommend to other shopify owners needing customized items for clients.
Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service and appreciate the quick response. Your recommendation to other Shopify owners means a lot to us. If you have any more feedback or need further assistance, please don't hesitate to reach out. We're here to help and appreciate your support of Inkybay!