All reviews

Rating Breakdown

  • 5
    95% (161 ratings)
  • 4
    1% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (164)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2025

Great App with great , greater Customize Service. They solve nearly every Problem. So i really recommend this app.

Store

Navigi

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind remarks, we are delighted knowing that you found each InkyBay feature impactful to your business. It is also pleasing to know that the robust customization option we developed could solve your issues and our customer support could help you with solutions needed. Our support team is active around the clock, so when you face any further issue, be reluctant that when you reach them, they will help you solving that.

5 / 5 Share

Jan. 27, 2025

Great service we been using the app for a little over a year wont change!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind remarks. We're thrilled to know that you are enjoying InkyBay's eCommerce service. Your feedback is a powerful boost to our innovative minds. If you come across any challenges, feel free to contact InkyBay support through live chat, email, or by scheduling a meeting. Our team is active around the clock to support you.

5 / 5 Share

Jan. 14, 2025

Paid in Shopify until February, but NO possible to come in now. Need your help ASAP. Thanks!

Store

Bild:

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Just downloaded this plug in today. So far, I like what I see. Customer service is great.

Using app

2 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 8, 2025

THE SUPPORT IS EXCELLENT. Works for my screen printing business. great app!

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your kind remarks about our Product Personalization app. We're absolutely delighted to hear that InkyBay is perfectly aligned with your printing business. Your feedback motivates us to develop more solution-based tools to help you. We're also thrilled to know that our technical support team could serve you excellently. If you need any assistance at any point in your InkyBay journey, don't hesitate to reach out to us. We're always here to assist you.

5 / 5 Share

Jan. 6, 2025

We've only been using this app for a few days, but it was exactly what we've been looking for. We are a print shop and this is PERFECT for our needs. We wish we would of found this sooner. Support has been amazing, with a chat feature to chat with someone right away. Honestly, we have no complaints. Other apps seemed to be more for POD sellers, this is perfect for print shops actually doing the production.

Using app

1 day

Total reviews

4

Average rating

3.0

Developer Reply

Thank you for your kind words! It's truly overwhelming to know that InkyBay is the perfect partner for your print shop. Your valued remarks inspire us to strive for improvement every day. We understand how frustrating it can be when you don't have the right tools to solve your problems, which is why we continuously seek opportunities to develop and introduce solutions that meet your needs. We're also delighted to hear that our support engineers were prompt and well-equipped to answer your queries and resolve issues. If you need any assistance at any point on your InkyBay journey, please don't hesitate to reach out. We're always here to help.

5 / 5 Share

Jan. 3, 2025

Customer service has been a great experience. They take care of every problem or request. This app is way better than any other customizer app on Shopify!

Store

Grey 51

Using app

3 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Using app

About 17 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

amazing and best support i ever see...! We are in switzerland but this Inkybay its realy the best!!!!

Using app

13 days

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your kind feedback and sweet remarks about the Inkybay support team. We are delighted that you're getting the best support from Switzerland. Your satisfaction with using the app and getting the top Shopify help for InkyBay is our priority and encouragement to do better every day. If you need any further assistance at any point, we're always here.

5 / 5 Share

Dec. 1, 2024

Very good after-sales service, we will renew, and the product functions are also perfect!

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind feedback! It's a pleasure for us that you are satisfied with our after-sales service and that you find our product functions to be perfect. Your decision to renew our product personalizer app is greatly appreciated and motivates us to continue providing active support and customization features. If you need any assistance at any point, we're always here to help.

5 / 5 Share

Nov. 29, 2024

Great live service every time i have an issue it is resolved.

Using app

Over 4 years

Total reviews

2

Average rating

3.5

Developer Reply

Thank you so much for your kind words! We’re thrilled to know that our live support has resolved your issues promptly. Our team is dedicated to offering the best support possible, and your feedback motivates us to keep improving. Be assure that we're here whenever you need us!

5 / 5 Share

Nov. 25, 2024

App funktioniert super. Hatte am anfang kleine probleme bei der integration aber der schnelle support hat mir erfolgreich geholfen. Schneller, freundlicher und lösungsorientierter Kundenservice !

Store

Mein Shop

Using app

3 days

Developer Reply

Thank you for your kind feedback! We are sorry that you had difficulties configuring the products initially, but we are glad that our support team was able to help you quickly and effectively. Your satisfaction means everything to us! If you need further assistance at any time, we are always here to help.

5 / 5 Share

Nov. 15, 2024

This app covers a LOT of ground for product personalization and I'm so happy with all the assistance that I've gotten through the chat support! It's been fantastic!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We're delighted to know that you're enjoying Inkybay's features. We're also pleased to know that our support team has been very helpful to you. Your satisfaction means everything to us! If you need any further assistance at any point, we're always here to help.

5 / 5 Share

Nov. 14, 2024

Very comprehensive app that meets all my needs, with impeccable service. I highly recommend it

Using app

About 1 hour

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your feedback about the InkyBay app and our technical experience team. Your observation inspires us to continuously improve and make your business operations smoother. If you ever encounter any issues with the app, please don’t hesitate to reach out. We’re always here and ready to assist you!

5 / 5 Share

Nov. 5, 2024

great and helpful , answer the question in second ~~~~

Using app

22 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2024

I was stuck with my shopify store and about to quit, and I just found this app which it seems to be the solution that I was looking for, great customer service more that I was expecting so far great product! Jeff was very helpful providing me with the assistance that I needed!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2024

Sehr zuvorkommender Support, lässt sich Zeit und schreibt sehr schnell zurück. Die App selber hat ein wenig ein Darstellungsproblem im Backend dass ein Teil in Englisch und Deutsch angezeigt wird aber man versteht es schon. Ein absolutes Must Have für alle die costum Produkte anbieten wollen

Store

Veos

Using app

About 16 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind feedback! We're delighted to hear that you've had a positive experience with our support team and appreciate the quick responses. We appreciate your note on the display language in the backend, and we’re always working on improvements to ensure a seamless experience. It’s fantastic to know that Inkybay is helping you offer custom products effectively and is a must-have for your business. If you have any further feedback or need assistance, please don’t hesitate to reach out. We’re here to support you and truly value your trust in Inkybay!

5 / 5 Share

Sept. 6, 2024

Great app to work with!! Support is awesome and it works very well for personalized tumblers!!!

Using app

8 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Jesun was brilliant helping me to build my products and to get the finish for the Customer screen. The app is great and will really help my Customers to design products themselves in colours they like. Thank you for your help Jesun

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for sharing your wonderful experience! We're delighted to hear that Jesun was brilliant in helping you build your products and perfect the customer screen. It's fantastic to know that Inkybay will make it easy for your customers to design products in the colors they love. If you need any further assistance or have more feedback, please don't hesitate to reach out. We're here to support you, and we appreciate your trust in Inkybay!

5 / 5 Share

Aug. 20, 2024

I absolutely love the this app. Tried four other apps before finally finding Inkybay. It has all the features I was looking for. Really helps when offering customization for my customer. Plus Inkybay's customer services is knowledgeable and quick to help. Other apps I was waiting 12-24 hours before hearing back from their customer service.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! We're thrilled to hear that Inkybay has all the features you were looking for after trying other apps. It's great to know that our app is helping you offer customization to your customers effectively. We're especially glad that you've had a positive experience with our customer service team and that we've been able to provide the timely support you need. Your satisfaction is our priority, and we're here to ensure you have the best experience possible. If you have any more questions or need further assistance, please feel free to reach out anytime. We appreciate your support of Inkybay!