Inkybay ‑ Product Personalizer
Product customizer for custom print & personalization stores
Rating
4.9
feedback
301
chart
#1,441
All reviews
Rating Breakdown
March 17, 2024
The team at inkybay is the best custom service team that I have experienced on this app. We have a pretty complex customizer we are building and they were helpful with every step of the way. They are responsive, quick acting, and make sure the customer is satisfied with the result. HIGHLY RECOMMEND!!!
Thank you so much for your glowing review! We're thrilled to hear that you've had such a positive experience with the Inkybay customer service team. Building a complex customizer can indeed be challenging, and we're delighted that our team was able to assist you every step of the way. It's fantastic to know that they were responsive, quick to act, and dedicated to ensuring your satisfaction with the result. Your recommendation means the world to us, and we're committed to continuing to provide top-notch support for all your customization needs. If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing Inkybay!
March 15, 2024
So far, the customer service is exceptional! They created a demo of what I would need in my store as I was chatting to them in the app, and then created a video tutorial for me to refer to once the demo looked like what I needed. I was able to follow the video easily to apply the effect to my store. Great support!
Thank you for your wonderful feedback! We're thrilled to hear that you've had an exceptional experience with our customer service at InkyBay. Providing personalized assistance, such as creating a demo and a video tutorial tailored to your needs, is something we strive for. We're delighted that you found the process easy to follow and that our support team was able to assist you effectively. If you ever need further assistance or have more feedback in the future, please don't hesitate to reach out. We're here to help and ensure your continued success with InkyBay - Product Customizer. Thank you for choosing us!
March 11, 2024
App semplice e assistenza sempre disponibile per aiutare. Ottima applicazione.
Grazie per il tuo feedback positivo! Siamo entusiasti di sapere che trovi Inkybay un'applicazione semplice ma eccellente per le tue esigenze. Fornire strumenti facili da usare e un supporto affidabile è importante per noi e siamo lieti che tu abbia avuto un'esperienza positiva con entrambi. Se hai ulteriori feedback o se c'è qualcos'altro con cui possiamo aiutarti, non esitare a contattarci. Siamo qui per aiutare e apprezzare il tuo supporto a Inkybay!
Feb. 29, 2024
This is a great app with many customization options. If you need help or have questions, their customer service is quick to answer back and help.
May 14, 2024
Edited 1 star back to 5 stars. I was able to talk to their tech team lead, and our concerns were addressed instantly. Their tech team apologized and properly explained that there was a small misunderstanding with their support team. Edited our review from 5 to 1 star. You're charging for a simple customization on the product page. They are insisting on a custom charge on simple customization, aligning the dropdown menus, upload buttons on the product options. The support staff provided exceptional service, demonstrating their commitment to customer satisfaction from pre-sale inquiries to post-installation support. Despite encountering minor difficulties during app installation and initial usage, the support team promptly addressed and resolved issues through guided video tutorials. Furthermore, they proactively communicated any missing functionalities or features to their development team for future updates. The app offers extensive capabilities, including the ability to handle setup charges per color and side, calculate run charges per print color, adjust prices based on product sizes, and provide quantity discounts. Its comprehensive features set it apart from other similar apps on the market.
Feb. 27, 2024
Great Experience with ZAINA today. Extremely helpful and patient. - Perfect!
Feb. 26, 2024
Installed it on my new website. It is a great tool to use. Lots of great features and makes adding new products easy.
Feb. 16, 2024
The best thing about this app is the support. Always an immediate solution. Always available immediately. Incredibly valuable. No problem remains unsolved. Only recommended
Thank you for your glowing review about Inkybay - Product Customizer! We're thrilled to hear that you find the support provided by the team to be exceptional. Providing immediate solutions and being readily available to assist our users is our top priority. It's incredibly rewarding to know that we've been able to provide you with valuable assistance and ensure that no problem remains unsolved. Your recommendation means a lot to us, and we're committed to providing you with the best support possible. If you ever have more feedback or questions in the future, please don't hesitate to reach out. Thank you for choosing InkyBay!
Feb. 12, 2024
Best product customization app on this platform. Highly recommended. It's so easy to use and their customer support are top notch!
Thank you for your glowing review! We're thrilled to hear that you consider Inkybay the best product customization app on this platform. Your recommendation means a lot to us. We're delighted that you find our app easy to use and that you've had a positive experience with our customer support team. Providing top-notch support is a priority for us, and we're here to assist you every step of the way. If you ever have more feedback, questions, or if there's anything else we can do for you, please don't hesitate to reach out. We're dedicated to ensuring your continued satisfaction with Inkybay.
Feb. 1, 2024
Customization is very simple and there are so many settings you can tweak for your needs. And there's a live support available. Live support is fantastic and they have resolved all problems I have faced. Honestly this is just an awesome 5/5 star app!
Store
My Store
Using app
17 days
Jan. 30, 2024
I use this for my custom clothing design business and it is the best app I've found for this kind of website. It has many personalization options for the customer and many preferences and settings for the business. The volume discount is very useful for bulk orders.
Thank you for sharing your positive experience! We're thrilled to hear that Inkybay is the best app you've found for your custom clothing design business. It's great to know that our platform offers a variety of personalization options for your customers and provides flexible preferences and settings for your business needs. We're especially pleased that you find the volume discount feature helpful for managing bulk orders. If you ever have more feedback, suggestions, or if there's anything else we can assist you with, please feel free to reach out. We're here to support your custom clothing design business, and we appreciate your trust in Inkybay!
Jan. 24, 2024
AMAZING App. I love InkyBay. I have tried so many other apps and nothing compares to InkyBay. Not only is the app amazing but their suppport blows me away. The will stick by you and insure that your concerns are taken care of. Look no further than InkyBay.
Thank you so much for your enthusiastic feedback! We're thrilled to hear that you find InkyBay to be an amazing app and that it stands out compared to others you've tried. It's especially rewarding to know that our support has made a positive impact. We're dedicated to standing by our users and ensuring that any concerns are addressed promptly. Your recommendation means a lot, and we're here to continue providing you with the best service possible. If you ever have more feedback or questions, don't hesitate to reach out. Thanks for choosing InkyBay!
Jan. 2, 2024
Love it, many options for customizing and help chat is extremely helpful and respond quickly
Dec. 5, 2023
Perfect product customization app. Wonderful customer service assistance. It's one thing to build an app, it's another to offer a timely comprehensive customer service assistance. This app scores a 5-Star in both. Please, keep up the good work.
Thank you so much for your kind words! We're thrilled to hear that Inkybay has proven to be the perfect product customization app for you. We deeply appreciate your recognition of our customer service efforts. Providing timely and comprehensive assistance is indeed a key focus for us, and we're delighted to know that it has contributed to your positive experience. Your encouragement means a lot to us. We'll definitely keep up the good work, and if you ever have more feedback or questions in the future, feel free to reach out. Thank you for choosing Inkybay and for your wonderful review!
Dec. 4, 2023
I'd recommend this app to anyone running a print shop.
Thank you for the recommendation! We're thrilled to hear that you would recommend the Inkybay - Product Personalizer app to anyone running a print shop. If you or anyone you know ever has more feedback or questions, please feel free to reach out. We appreciate your support and trust in our app!
Nov. 13, 2023
Great Support and so fast. We´re new with Inkybay and have a lot of questions. Every question is answered and taken seriously
Thank you for sharing your positive experience! We're thrilled to hear that you've had a great support experience with Inkybay. Welcoming new users is a priority for us, and we're glad that your questions have been answered promptly and with the attention they deserve. If you have any more questions, need assistance, or have further feedback to share, please don't hesitate to reach out. We're here to help and ensure that your journey with Inkybay continues to be smooth and enjoyable. Welcome aboard, and thank you for choosing Inkybay!
Nov. 8, 2023
This app is fantastic! The live support is beyond great! They are always available and everyone I've chatted with is very knowledgeable and helpful!